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It was a wonderful Accommodation, just as the Reviews said. The food, the interior throughout the property, and the furnishings in the guest rooms were all tastefully chosen, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent. It was an Accommodation that made us want to come back again after a long time.

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

Although we were concerned about traveling during the Obon season and with unstable weather, we arrived safely with no issues on the roads. The welcome was attentive as always, and the familiar atmosphere made us feel at ease. The Room was clean, and the open-air bath was at a comfortable temperature, allowing us to relax. The meals featured many locally sourced ingredients, were perfectly portioned, and truly delicious. We had another wonderful stay and will visit again.

In the latter half of a three-day weekend, our schedule opened up, so we quickly found this place and made a Reservation. We asked to Change the Reservation from the Room we had booked to a new Japanese-modern bedroom with beds—and it was absolutely the right choice. We had a very satisfying stay. We woke up at 4:00 a.m. and watched the World Cup final on the projector’s large screen. It became my favorite Room I’ve ever stayed in. The Onsen was too hot for us as a couple. Both dinner and breakfast were delicious. The staff were also excellent. They even walked us to our car on departure, and wiped down our windshield that had gotten dirty from the rain at night—truly outstanding hospitality. This is a Ryokan we would love to visit again.

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

Baths and meals at Hanamaru. Sorry for traveling solo, but I’d love to visit again and again. I was truly able to relax. Thank you very much.

Flawless in every way. We stayed for one night with two adults and our dog. The room was spacious and well stocked with amenities. All staff were calm and professional, and we were allowed to enter the building while carrying our dog. We had no complaints about the large public bath or the changing area. The entire property was very clean, and many areas have been renovated and look beautiful. We could enjoy the De’Longhi coffee in the lounge at any time, and it was delicious. The souvenir shop had a great selection of items. Guests with dogs dine in private rooms separated by partitions, but the hospitality was perfect. There were many dishes, with unlimited rice refills. Alcoholic drinks and soft drinks were very reasonably priced, with a wide variety available. For both dinner and breakfast you can choose your dining time, and the staff welcome you warmly. There wasn’t a single disappointing point—this stay exceeded its price in every way. Our dog also had no restrictions or inconveniences, making it extremely comfortable (amenities, treat service, dog run, dining together, Child Sharing Existing Bedding, etc.). It was cool even in summer, and we loved the surrounding scenery and environment as well. We will definitely stay again.