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We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

Thank you very much for your hospitality the other day. Everyone’s wonderful service made our stay so enjoyable that we couldn’t help but want to visit again. The meals were delicious and featured plenty of seasonal ingredients, though it was a shame we were too full to enjoy the final dessert. We look forward to staying with you again.

This was our second stay. The location is convenient from Old Karuizawa and Karuizawa Station, and being in a quiet villa area makes it perfect for walks. We truly appreciated the frequent Shuttle Service by car from Karuizawa Station. All Hotel staff showed thoughtful attention and considerate care for both guests and dogs, which really impressed us. Whenever we travel with our dog, we will definitely stay at Le Chien Kyukaruizawa Hotel again. We were completely satisfied with everything—the meals, the Onsen, the shop, and even the dog photo booth. Thanks to this Hotel, our 2-night, 3-day trip to Karuizawa became a wonderful memory. Thank you very much.

The meals were outstanding. Dinner met our expectations, and breakfast exceeded them. The vegetables, in particular, looked beautiful and tasted great. The Room was charming, and the bath was spacious and wonderful.

As the title suggests, I felt this was a top-class Hotel in every respect—guest rooms, service, baths, and dining. In particular, I thoroughly enjoyed the Classic Dinner, savoring its carefully crafted colors and flavors down to the finest details. Rather than resting on tradition alone, the Hotel embraces changing times as well, which I believe is why it continues to captivate people today.

I stayed here because of its convenient location for enjoying a concert at Ohga Hall. This Hotel has a quiet atmosphere that lets you feel Karuizawa’s history. Thanks to the kind and attentive service from the staff, I was able to relax and enjoy my stay. Thank you very much. However, I felt that seniors should be careful of the step in the bathroom.

This was our first stay because it’s a Hotel where you can stay with pets. Unfortunately it rained, but there was an indoor dog run, which was great. Our dog wore a diaper inside the Hotel, but some dogs in the dog run were not wearing diapers and had accidents there, so I wish diapers were required in the indoor dog run. There were also pet toilet sheets available, so it would have been nice if they used those. Dinner was fully booked so we couldn’t eat there, but breakfast was delicious. The corn soup was especially good. Our dog also seemed to enjoy the “wan-burg” and finished it all. The staff were very dog-friendly and kind. It would have been even better if the Hotel had an Onsen. We’d like to stay again next time.

We stayed here to celebrate my husband’s birthday. The entire property was spotless, and the Room was wonderful. From the moment we arrived, it felt like a special escape from everyday life. All of the staff were extremely courteous, and we could feel their thoughtful attention throughout our stay, which made our time there truly comfortable. Both dinner and breakfast were absolutely delicious, and we enjoyed every dish. Everything was excellent, and mealtimes were especially memorable during this stay. We were completely satisfied with everything—the Room, the food, and the service. Thank you for such a wonderful time. We would love to visit again.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

It was a very comfortable space, and there were bathrooms with a sauna and jet bath on both the 1st and 2nd floors, so two families could use them without hesitation. There were also thoughtful provisions that made it possible to cook for ourselves, allowing us to enjoy a very fulfilling stay. Thank you very much.

This was my third stay. It’s conveniently located near Karuizawa Station, making it easy to go anywhere. There’s a convenience store and a small supermarket right in front, so you won’t have any trouble with quick shopping. The Room is always clean and well maintained, and I had another very comfortable stay this time. The front desk staff provide calm, understated service, but they are very kind and keep a pleasant sense of distance. The lounge offers coffee, tea, and more, and you can relax in the spacious area. It seems a bar has recently opened as well, so I’d like to try it next time. I think this Hotel is easy to use for both solo stays and family trips. My elderly mother also really likes it and says she wants to stay at this Hotel again on our next visit to Karuizawa. Considering the location, cleanliness, comfort, and Accommodation Fee, I’m very satisfied. I think it’s a great value Hotel. I’d love to stay again.

I visit Karuizawa every year and usually stay at a Hotel that costs a fair amount, but this was my first time staying at this Hotel. In conclusion, it was excellent (great value for money). Key points were: 1) Great location. It’s an easy walk to both Karuizawa Station and Old Karuizawa. 2) The Room was better than expected. I reserved the largest Room, and it was very comfortable. The bath was also a large jacuzzi tub, so I could really relax. 3) Great meals. We stayed three nights with both breakfast and dinner included each day; everything tasted good, the portions were just right, and we didn’t get tired of it—very enjoyable throughout. 4) Great Facility and service. The free-flow drinks and various rental items were well stocked, which made it feel like a great deal. There weren’t many downsides—if I had to mention something, I’d say it would be nice to have a large public bath; the foreign staff member’s explanations of the dishes were sometimes a bit hard to understand; and the restaurant could be a little brighter. I’d definitely like to stay again if I have the chance. I just hope it doesn’t become so popular that the Accommodation Fee goes up too much.

Thank you for taking care of us for our one-night, two-day stay. We were truly impressed that you accommodated our dietary preferences by avoiding ingredients we don’t like. The room was spotless, and your thoughtful hospitality was outstanding. Thank you very much.

We stayed for a relatively long visit of 4 nights and 5 days with our family and two Chihuahuas. The Room was clean, and we had a comfortable stay. Since we were staying for an extended period, we cooked quite often. It was great that the kitchen appliances were well equipped, but it was disappointing that there weren’t many dishes. It was also very convenient to be able to walk to Tsuruya in about 15 minutes. If I had to ask for one more thing, having rental bicycles at Hafumo would likely make it easier to get around and expand our range. When we visit Karuizawa again, we would love to stay here again.

We had a wonderful time with our dog. The meals were delicious. The service was excellent. We were able to spend lots of quality time with our dog. We’d love to come again.

We stayed for two nights during Silver Week. From the moment we arrived, the exterior was lovely, and the courtyard looked just like the photos. It was a wonderful, relaxing Hotel. The Room was clean, and the view from the terrace was great. Although we weren’t lucky with the weather, it has good access to sightseeing spots, so it’s a Hotel we’d like to stay at again.

This was my first time staying at Comfort Inn Karuizawa. The staff were very kind, and even with breakfast included, the price was reasonable. Just one thing: the toilet drain pipe may have been dirty or not draining properly, and there was a slight odor in the morning. It didn’t happen on the second day. I’ll be back.

You can walk to both Karuizawa Station and Kumoba Pond. It’s a slightly retro Hotel, with no elevator, and the shower and hair dryer are standard. That said, it has a nostalgic charm that I really liked. Meals were served at seats overlooking the garden greenery, and it was comfortable even when dining alone. Of course, the food was delicious. The staff were also very pleasant.

The location was convenient and I had a great time. It was reasonably priced and I would like to use it again. Thank you very much.

After a whirlwind stretch of busy days, I chose this place for a long-awaited day off—and it was absolutely the right decision. The most outstanding feature was the breathtaking view from the Room. Simply taking in the scenery, I could feel my built-up fatigue Clear away. The entire Facility was also impeccably clean, and it was clear that everything is carefully maintained down to the smallest details. What helped me personally was having a spacious layout with a kitchen included. Despite the high-quality setting, I could do simple cooking and eat whenever I wanted, allowing me to relax as if I were living there. This is a wonderful Accommodation where you can truly recharge your energy.