บริเวณรอบๆ ทะเลสาบอุซุย × ที่พักชมดาวสวยงามสิ่งอำนวยความสะดวกของโรงแรม·เรียวกังได้รับการประเมินในระดับสูง

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

This was my second stay. The free-flow sparkling wine is also a big draw! Right after check-in, I headed straight to the lounge. Sipping sparkling wine while chatting in a quiet space made me feel happy right away. Dinner was French, and the taste, portion size, and quality were all outstanding—nothing to complain about. Every wine pairing was delicious, and it made me want to try a variety. The Room was spacious and beautifully designed. The Simmons bed was as comfortable as expected, and I slept soundly until morning. It’s a Hotel I’d definitely like to visit again when I go to Karuizawa.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

I stayed here again, as I did last year. This time, I split my stay into two parts: 2 nights and then 3 nights—first on the east side, and the last 3 nights on the west side. The west side is better. I plan to stay here again next year.

Close to the station, with an outlet mall just nearby, so the location is very convenient. Also, since we have children, we signed up for Picchio’s animal tour and insect tour within the Hotel and joined in. The guide explained everything carefully, and we enjoyed it a lot, so I highly recommend it. The Hotel grounds are vast, and shuttle buses run until late between Karuizawa Prince West, Animal, Hot Spring, and the outlet mall, which was very convenient. We woke up early and took a walk around the Hotel grounds. The fresh air was wonderful, and the sun filtering through the trees was truly soothing. The Onsen was great as well, and above all, all of the staff were very kind and pleasant—it really felt like they are well trained. I will definitely stay at this Hotel again.

The complimentary drinks in the lobby lounge, the Room, the Onsen, the parking service, and access to the shopping mall were all excellent.

This is a very comfortable and pleasant Hotel. The Hotel is located right in the center of Old Karuizawa, within an easy and enjoyable walking distance for an early-morning breakfast. All the staff were welcoming and friendly, always with a smile. We were upgraded as there was availability, and they even let us check the Room before check-in. There are chairs along the corridor leading to the lobby, making it a nice spot to sit and relax. Thanks to everyone on the staff, we were able to enjoy a truly relaxing stay. Thank you very much.

You can walk to both Karuizawa Station and Kumoba Pond. It’s a slightly retro Hotel, with no elevator, and the shower and hair dryer are standard. That said, it has a nostalgic charm that I really liked. Meals were served at seats overlooking the garden greenery, and it was comfortable even when dining alone. Of course, the food was delicious. The staff were also very pleasant.

The location is surrounded by nothing, but that also means it’s wonderfully quiet, and you can spend a blissful time surrounded by antique furniture. It’s a very distinctive Hotel with an outstanding atmosphere. Since the rooms are fully visible from the Lake Garden promenade, you may hesitate to approach the windows carelessly in light clothing after 9:00 a.m. Dinner is served at an affiliated restaurant in Kyu-Karuizawa, which also features a wonderful classical interior and truly delicious food.

My sister and her husband from the U.S. visited Japan, and we used this accommodation for a one-night trip with our parents. The maisonette had 3 rooms with baths, each spacious, and the first floor featured a kitchen-equipped dining area and a living room with a fireplace, providing ample space even for 7 people. The center lounge offered alcohol-free drinks from morning to evening, which was perfect for those who enjoy non-alcoholic beverages (laughs). The young staff provided excellent service, while the experienced staff offered solid support when needed. We booked quite early at a very reasonable price; although there was an additional fee for early check-in, we opted for it. Please note that lounge access is available only after check-in. One night felt too short—I’d love to stay 2 or 3 nights next time!

We stayed for one night with three dogs to celebrate the New Year, and it turned out to be a highly satisfying experience. Considering the year-end traffic and the cold weather in Karuizawa, we opted for the bullet train this time. After exploring the outlet mall directly connected to the station, we took a taxi for about 11 minutes at a cost of approximately 3,500 yen. Later, we found out that Shuttle Service was available, so checking in advance would make things smoother. The property is very spacious—about half the size of Tokyo Dome by feel—and fully enclosed. It felt like an entire dog park, providing great peace of mind when traveling with pets. Although limited to one group per day, there are three tents available. For two people it feels luxurious; six people might strike a better balance. The dogs were relaxed throughout our stay and enjoyed their freedom without concern for others—a major highlight. Upon arrival, we were welcomed with drinks and used the sauna before dinner. The sauna allowed "löyly" (steam infusion) with around nine types of aroma oils provided. At about 90°C (194°F), it was perfect for working up a good sweat. While there wasn’t a cold plunge pool available, winter’s chilly outdoor air sufficed without inconvenience. The distance from the sauna to showers could be improved slightly; however, having a bonfire area right outside made outdoor relaxation part of its charm—I wish we'd checked in earlier! Dinner was BBQ-style featuring high-quality meats and vegetables along with delicious fish appetizers and soup as starters. A selection of wines including red wine starting at 5,500 yen as well as white wine and champagne were also offered. The BBQ venue had enclosures and heaters ensuring comfort even during colder seasons. The Room felt chilly due to exposure from outside air but came equipped with electric blankets plus heaters making sleeping conditions manageable overall—though stronger or additional heating units would enhance comfort further especially if you're sensitive towards cold temperatures; bringing extra warm clothing is recommended! Morning began again inside saunas followed by breakfast consisting thoughtfully prepared soup alongside Akagi beef shigureni bento boxes which delivered both satisfying portions & flavors alike! Throughout every interaction staff maintained pleasant professionalism striking ideal balance between attentiveness yet respecting privacy leaving lasting positive impressions behind too! Finally returning back via Shuttle Service ensured seamless end-to-end convenience concluding memorable stay altogether! Looking forward revisiting during spring/autumn seasons next time experiencing different scenery/atmosphere altogether anew!

We stayed as a group of six friends. It’s a spacious three-story log house. The large system kitchen is clean and easy to use. The jacuzzi bath was so relaxing that we had to take turns using it. Since it was a girls' trip, we wished there had been an additional bathroom sink.