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Last year’s stay left such a lasting impression that I made a Reservation six months in advance this year for a Multiple Night Stay (two nights). Time passes quietly here. Greenery outside the window, birdsong, and thoughtful, understated hospitality. Not flashy—just being here makes you feel your mind and body unwind. This is the kind of time that makes you think, “I want to come back.” Once again this year, I was moved by the same unchanging comfort.

Our dog had just turned nine months old, and we stayed here for our first time at a Resort Hotel. The dog-loving staff welcomed us warmly. We stayed in a Garden Moderate Room on the first floor, and everything was thoughtfully prepared—not only the Facility and private dog run, but also detailed amenities for dogs. The Room was clean and comfortable with considerate touches for owners as well, and the meals were delicious. We were very satisfied. After breakfast, we could take a walk to nearby Kumoba Pond before check-out, so the location is great too. Since Regina Resort seems to have locations in various areas, we’d like to visit not only Karuizawa but other destinations as well. Thank you to all the staff for your hospitality.

We felt the thoughtful attention in our Room and at the restaurant, and my wife and I were able to enjoy a wonderful birthday. The Facility had the charm of a classic Hotel while offering the comfort of a Resort Hotel, and we thoroughly enjoyed the Onsen at Atagokan. If we have another chance to visit Karuizawa, we would love to stay again.

We stayed here for my wife’s birthday trip. We’ve traveled to many places together, and honestly, this was the best so far. We’re both not good with the summer heat, so we were a little worried about traveling in midsummer, but it was truly comfortable, and my wife said for the first time that she wants to come back! It was a wonderful Accommodation that made me want to return as well. Thank you for your kind and attentive service from check-in to check-out.

It was a wonderful Hotel, and we were very satisfied with our stay. The Room was spacious and very clean. The Facility was well equipped, and we were able to relax in comfort. The soundproofing was also excellent, so we could enjoy a quiet stay without being bothered by noise from outside. Every Italian dish at dinner was delicious, and breakfast was also very good. The large public bath was clean and pleasant, and we used it many times during our stay. It is close to the Old Karuizawa area, making it a convenient location for sightseeing, dining, and shopping. We enjoyed both our time at the Hotel and exploring Karuizawa. Overall, everything felt very well done—this is a Hotel that made us want to stay again. For us, it was an almost perfect stay. The only thing that stood out was the parking. Since we used the second parking lot, getting back and forth to the Hotel felt a bit inconvenient. Other than that, there were no complaints at all, and we would definitely like to stay again.

Everything was very clean, the Room interior was lovely, and the dog-friendly facilities were well equipped. There was a front yard where we could let our dog play right away, and at mealtimes a chair for dogs was provided at the table. There was also a photo booth, so we had a great time. As owners, we appreciated that dinner is served as a course meal, so it could be brought to us without having to leave our dog to go pick it up. The food was delicious, and because shampooing isn’t allowed in the two private baths, guests can rotate quickly in a short time, which made it very comfortable. The large public bath also has a sauna where we could relax. It’s also within walking distance of Karuizawa, and we were grateful that we could keep our car parked until early afternoon even after check-out.

A foot-wiping towel was provided at the entrance, and we had a wonderful 3-day, 2-night stay—thank you to all the staff for their hospitality. They kindly accommodated our personal requests, and the team’s service—like that of a luxury Hotel concierge—made us feel we’d love to come back again next year. If I had to mention just one suggestion, there is a microwave on the lobby counter, and I would have liked to see a free drink dispenser placed nearby. The service and value for money are outstanding, so even if the room rate were higher, it wouldn’t be an issue at all.

We traveled as three generations with my mother and my 90-year-old grandmother. The meals and the service were very reassuring—just what you’d expect from a Hotel that also hosts weddings. The bath had a sauna, but it would have been even better with a cold plunge pool. At night we went stargazing, and in the morning we took a walk to SAWAMURA. I think it’s a great Hotel that all ages can enjoy. Thank you very much.

Above all, the dinner we enjoyed here was so outstanding it left us speechless. Every dish was exquisitely seasoned, a true testament to craftsmanship that lets flavor speak for itself. The view of Mount Asama from the Room was deeply calming, and the lively birdsong drifting through the trees made a particularly memorable harmony.

This was a repeat stay following last year. Last year, the Room felt slightly more spacious, so I assumed it had been upgraded. This time, it was the Room I reserved, but it didn’t feel cramped at all. I rented a massage chair and a foot massager, so the area around the desk became difficult to walk through, but that was on me and not an issue. I was able to relax. I was also impressed by the number of power outlets. I also enjoyed breakfast at a leisurely pace—it was delicious. Thank you very much.

The meals were outstanding. Dinner met our expectations, and breakfast exceeded them. The vegetables in particular looked beautiful and tasted delicious. The Room was charming, and the bath was spacious and wonderful.

We stayed here to celebrate my son’s birthday. My family and I have visited many times since this place first opened, so I was surprised to see the monument marking its 25th anniversary! The property is beautifully maintained and spotless, as if time has stood still, and the hospitality was warm—making our trip truly enjoyable. My son was thrilled with the maisonette-style Room. Thank you as well for preparing a birthday message plate at dinner. Both breakfast and dinner were delicious.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

Close to the station, clean, and I was very satisfied with the service. We also enjoyed the welcome drink and breakfast, and I think this price is an excellent value! The male staff member at the front desk was kind and courteous, and I will definitely stay here again. Thank you.

It was a relaxing space. The breakfast offered a wide variety of options, and I was very satisfied. The staff were kind and helpful, so I could unwind without any stress. I would like to stay here again.

This was my third stay. It’s conveniently located near Karuizawa Station, making it easy to go anywhere. There’s a convenience store and a small supermarket right in front, so you won’t have any trouble with quick shopping. The Room is always clean and well maintained, and I had another very comfortable stay this time. The front desk staff provide calm, understated service, but they are very kind and keep a pleasant sense of distance. The lounge offers coffee, tea, and more, and you can relax in the spacious area. It seems a bar has recently opened as well, so I’d like to try it next time. I think this Hotel is easy to use for both solo stays and family trips. My elderly mother also really likes it and says she wants to stay at this Hotel again on our next visit to Karuizawa. Considering the location, cleanliness, comfort, and Accommodation Fee, I’m very satisfied. I think it’s a great value Hotel. I’d love to stay again.

We stayed with 4 people and 1 dog. The Room was odor-free, and we barely heard any other dogs, making it very comfortable. It would be nice to have a few more amenities. There was a note about limitations on the bathwater, but it turned out to be fine. Thank you!

I stayed here in early June. Tucked away behind Karuizawa Suwa Shrine, the lush and quiet surroundings were truly soothing for both body and mind. The friendly staff and the warm welcome from the large bear in the lobby made me smile, and the clean, spacious Room was comfortable and relaxing, with thoughtful attention to detail including amenities. Breakfast featured delicious vegetables, with a choice of mains that felt nourishing and wholesome. I enjoyed it so much that next time I’d love to try dinner as well.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

We had a wonderful time with our dog. The meals were delicious. The service was excellent. We were able to spend lots of quality time with our dog. We’d love to come again.