บริเวณรอบๆ สวนหิมะโอะเซะโทะคุระ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

This was my second stay. I truly feel from the bottom of my heart that I’m so glad I found Haccho-no-Yu. Thank you always for your heartfelt hospitality. The baths and the Room are wonderful, but above all, the cuisine is exceptional. I thoroughly enjoyed the many creative dishes prepared by the head chef—they were absolutely delicious. Thank you very much. All of the staff were full of hospitality, and I was able to relax completely. I would love to stay again. Thank you very much.

If you love Onsen, this place is truly heaven—there are 18 private baths. This was my third stay, and I still haven’t managed to try them all. The detached cottage “Aoi” has its own open-air bath, which is absolutely wonderful. I always end up completely satisfied just using the bath in the Room. The spring quality is a simple Onsen (slightly alkaline, hypotonic, high-temperature) with a pH of 8.3. It feels gentle on the skin and is easy to enjoy in a different way from more distinctive springs like sulfur Onsen. It’s comfortable for longer soaks, and being able to enjoy it many times during your stay is part of the appeal. Many of the open-air baths have a rustic, DIY-like feel. Numerous private baths are scattered across the vast grounds, and I can only imagine how much work it must be to maintain and manage so many. Because this Accommodation is surrounded by nature, things like insects and fallen leaves are somewhat unavoidable. In July there were quite a few insects, and when I visited last September I also had trouble with biting gnats. Even so, this Accommodation has more than enough charm to make up for it. The source spring has an abundant flow rate, and the source temperature is very high at 76.1°C. To bring it down to a comfortable temperature, adding water may sometimes be necessary. As an Onsen lover, I’d ideally like to enjoy pure free-flowing water without dilution—but with such a high-temperature source spring, I understand that temperature control can be challenging. Many of the staff are from overseas, but everyone speaks Japanese well and I’ve never felt inconvenienced. They are always polite and attentive. And despite being such a secluded hot-spring retreat, it’s great that the meals are genuinely delicious as well. This time we ordered sukiyaki as an extra dish; it was excellent and very satisfying. In winter this area apparently gets extremely heavy snowfall. Next time I’d love to visit in winter and enjoy an outdoor bath while admiring snowy scenery.

The Onsen inside the property was wonderful, and the private open-air bath in the detached annex was outstanding in both its Facility and the view. The open-air bath in particular was incredibly soothing, set in a location shaped by nature. We had both dinner and breakfast, and if only I’d had a bit more room in my stomach…I would have loved to enjoy even more. My one regret is that there were dishes I passed on. Everything we did have was excellent. I really appreciated being told when the tempura at dinner was freshly fried—it was absolutely delicious. Thank you as well for making my “everything included” omelet at breakfast come true. I didn’t know there would be a doctor fish experience, but it was so much fun it made me let out a weird sound.

I was a little uneasy when I arrived because the Accommodation’s exterior has quite bold colors, but there was no need to worry. The Room was a 6-tatami Japanese-style room, and it was nicely cleaned. Both dinner and breakfast were generous portions and delicious. I wonder if most of the ingredients were local? The tomatoes and corn were sweet and tasty. The bath isn’t an Onsen, but the water was pleasantly warm and I could relax. The surrounding nature is refreshing, and the river water is so clear you can see all the way to the riverbed. There are no shops nearby, but that inconvenience might actually be part of the charm. You may want to bring your own towel, hair dryer, toothbrush, etc. It feels more like a dormitory than a Hotel. With the beautiful nature around it and how pleasant all the Hotel staff were, I think it’s a great Hotel that makes you want to come back.

Both dinner and breakfast included warm dishes, and everything was very delicious. The portions were generous. We could use the bath as a private reservation, which made us feel at ease. The Room was clean and comfortable with no issues. There are no amenities provided, so bringing your own towels, bath towels, and toothbrush is essential. I would like to stay again.

This was my first time using the service. After arriving at the Stays, I completed the check-in and entered the Room, which, although not new, was clean and tidy. The cleaning was thorough, allowing for a pleasant stay. The breakfast was delicious, and I was very satisfied with the unlimited refills of coffee, bread, and more. Thank you very much.

We thoroughly enjoyed the delicious meals, carefully selected coffee, and the friendly hospitality of the owner couple, which made our family of three feel truly comfortable. They asked about our plans and gave us a discount voucher for the Marunuma Kogen Gondola, and also marked on a map a great tofu shop, a place known for tasty maitake mushrooms, and a soba restaurant—so we were able to head home in high spirits.

We planned to visit my mother's grave and do some sightseeing, so we looked for a place to stay and found this pension. We initially reserved one room for four people, but since it felt a bit cramped for four adults, the owner kindly offered us two rooms instead. The pension itself is undeniably old, but both the owner and his wife were very friendly and approachable. Most importantly, the meals were absolutely delicious! Our whole family kept saying how tasty everything was. When making your reservation, I highly recommend including dinner in your plan. We chose a room with an attached bathroom and toilet, which allowed us to use them without worrying about other guests—this was very convenient!

I was worried about bears, but the manager explained that because Suganuma Campground is at a high elevation and too cold, acorns and other bear food do not grow there. As a result, it cannot become a feeding area for bears, so they generally do not come to the campground or its surroundings since there is nothing for them to eat. Hearing that reassured me and I was able to stay with peace of mind.

Excellent value for money! The meals were especially good.

As we did last year, we stayed here again during Golden Week. The log house is well equipped with pots, plates, and other essentials, and it felt very clean. Our kids don’t like insects and usually have a hard time getting used to log houses, but this place was clean and they enjoyed their stay. The BBQ area has a greenhouse-style roof, so even though it rained at night, we were able to enjoy it without any problems. The bath is in the main building and is available until 10:00 PM.

We stayed for 3 nights and 4 days for a tournament. The staff kindly prepared an early breakfast just for us to match the ski resort's opening at 8 AM. Each meal had a different menu, which was very satisfying. The bath was almost private, allowing us to relax and recover, with the temperature being perfect even for my husband who usually doesn't enjoy Onsen. We will definitely stay here again when we participate in next year's tournament.

I stayed for one night from Sunday to Monday, and the Room was clean. It was supposed to be a 5.5-tatami Room, but since there were only two groups staying, they probably consolidated the Rooms—so even though it was just the two of us, we had a very spacious Room. The Onsen bath itself was small and the open-air bath wasn’t in use, but although it is normally separated by gender, we were told that if we put up the private-use sign, it was fine for us as a couple to bathe together, so we used it privately. It’s an Accommodation that stays flexible and saves costs while still keeping guests satisfied. I only had breakfast; the menu was fairly standard, but the miso soup in particular was very delicious. When I go to Oze again, I’d definitely like to stay here again.

We had an extraordinary experience immersed in nature! Located halfway up the slopes, the view from the Room is breathtaking. We enjoyed a private sauna and outdoor relaxation in an unparalleled setting.

The Onsen temperature and water quality were excellent, and we were very satisfied. There were many types of shampoo available, so we could try different ones—an amazing idea and a first-time experience for us! However, it was disappointing that only one towel was provided and reusing it was expected (additional towels cost extra). We’d like there to be no limit for overnight guests. The guest Room is old, but it’s a satisfying size. As for the air conditioning, there was no heating/cooling switch in each Room—only fan strength adjustment. After the Onsen it felt hot, so we opened the windows fully to cool down with outside air. The meals were delicious and the portions were just right—we finished everything (both of us are women in our 50s). Rice doesn’t come unless you ask for it, but there weren’t many staff members so it was hard to find the right timing. Amenities are available at the front desk, so you take what you need; I think that’s good because it avoids waste. There are yukata and samue as loungewear; we chose samue and that was the right choice. We usually bring our own loungewear when traveling, so we appreciated having less luggage. Overall, it was excellent! Also, we were happy with the welcome drink service (alcohol)—whisky or wine is fine—but we’d appreciate it even more if beer were available.

Dinner and breakfast were extremely delicious and satisfying! For breakfast, you can choose between Japanese and Western styles, and even select your preferred dining time. It was perfect!