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Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.

The area was very quiet, the Room was spacious, and the bath was large and relaxing. The meals were also delicious. We would love to stay again.

I stayed in a renovated Room with a sauna. The Room was spacious and comfortable. I’d like to visit again, so I’d like to point out a few things that concerned me. About the amenities in the Room: There were two single-use sets (osaji). At minimum, you use them twice for breakfast, right? It wasn’t enough for two people. When I called to request more, I was told it would be 500 yen per set, so I paid 1,000 yen. Since I wanted to enjoy the Onsen and sauna many times, I use lotion each time. In Rooms at a similar price range, it’s common to have proper branded products rather than single-use items, so this was disappointing. The “totonoi” chair for relaxing after the sauna smelled terrible and had sweat stains, so I couldn’t sit on it. The tiles around the shower also had mildew and smelled bad. There were lots of spider webs on the stone wall, and many dead insects fell down. If cleaning is done properly every day, I don’t think that many spider webs would build up. The decorative houseplant in the Room was covered in dust. Please install real plants instead. I was surprised by how much alcohol was stocked in the refrigerator. The labels were roughly handwritten as well, and if they are paid items, it would be better to offer just a few bottles as “recommended by the Accommodation.” Keeping it simple would be best. As this is a long-established Ryokan, many of the staff are older, and talking with them was soothing. The food was incredibly delicious—I was very satisfied. The large public bath felt so old that it honestly scared me (lol). On my way out, I suggested replacing the sauna chair to the proprietress, so when I visit again I hope it will have been replaced! I’ll come again. Thank you very much.

The Accommodation has a nostalgic, retro feel while still being very stylish and lovely. This time we stayed in the “Japanese Twin with Terrace” Room—tatami flooring, low beds, and a deck terrace. What impressed me most was how comfortable the bed was! I was told it’s a Nishikawa Muatsu mattress, and it truly felt amazing—I slept unbelievably well. The pillow was also excellent, and I completely fell in love with the bedding. I’d like to use the same one at home, so I would really appreciate it if you could tell me which type of Muatsu it is. The Onsen was wonderful as well. All three private baths had their own unique charm and were beautiful. The large public bath was also very relaxing—I ended up going in many times during our stay. As soon as you soak in the Onsen, your body warms up right away. The water feels soft, and your skin becomes moisturized and silky smooth. I also loved that bath towels were provided at the baths, so you can always use a clean one. Truly excellent therapeutic bathing. Unfortunately it rained this time—but because of that, we were able to take our time at the Accommodation, soak in the Onsen slowly, and enjoy doing nothing. We chose a Plan with 12:00 checkout, so we didn’t have to rush in the morning and could enjoy the Onsen until the very end. And then—the meals. Absolutely no complaints. Each dish was carefully prepared and beautifully presented. It was a meal where you can truly enjoy every course for what it is. And something I’ll never forget: draft Yebisu beer! After it arrived, the foam gradually rose up into a rich head—it looked delicious even before tasting. And when I tried it… it really was incredible. I honestly thought there aren’t many places where draft beer tastes this good—it moved me. This “Joshu Beef & Gunma’s Blessings / Three Free Private Open-Air Baths / 12:00 Checkout / A Nostalgic Holiday” Plan was absolutely perfect for me. Shima Onsen in the rain is wonderful too. Soak in the Onsen, eat well, drink well—and sleep incredibly well. In this charming retro Accommodation, I had an amazing time that relaxed both my mind and body. All of the staff were pleasant as well, and the overall atmosphere throughout the Accommodation felt very comfortable. We felt great from start to finish during our stay. The Onsen, meals, bedding—and above all else—the warm hospitality from everyone on staff. Everything felt so comfortable that this is an Accommodation I definitely want to stay at again.

It was wonderful. As an Accommodation that everyone would want to visit at least once, it truly lived up to its reputation. All of the staff were kind and provided courteous service. Thank you for a lovely trip. I imagine it must be very difficult to preserve this Ryokan for 200 or 300 years, but please continue passing Japan’s history on to future generations.

We stayed for one night with our dog. The Room was clean and well stocked with dog supplies. The amenities were plentiful, and it was great that we could choose what we needed. It was also our first time being served a welcome drink and snacks upon arrival, which made us very happy. The Accommodation staff were friendly and wonderful. There were also all-you-can-drink soft drinks and alcohol, plus treats for our dog. Meals are buffet-style all you can eat; it was a bit disappointing that the selection was somewhat limited, but everything was delicious. The breakfast sandwiches were especially tasty, with plenty of vegetables. We would love to stay again if we have the chance. Highly recommended Accommodation.

I stayed here after visiting Tambara Ski Park. It’s just a short drive down the mountain once you’re done skiing. The parking lot is spacious, and the Room is close to the entrance. The drying Room is also nearby, so everything is conveniently laid out and very easy to get around. The bath was available anytime, and I used it three times. The meals were satisfying. Dinner was great, and breakfast was also hearty and delicious—no doubt about it. I’ll be back!

We stayed for one night before the three-day weekend. As we had heard, the lukewarm sulfur-scented water was so relaxing that we could soak in it forever. Besides us, there was only one other couple, so we practically had the bath to ourselves. The beds in the Japanese-Western style room were firm and very comfortable to sleep on. The handmade dishes were delicious, and everything about this accommodation was absolutely satisfying.