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It was wonderful. The staff were very friendly and kind. I was truly impressed by the thoughtful touches throughout the Hotel, such as handwritten boards and materials introducing birds you can see around the Hotel. The Room was also very clean and comfortable, and the meals wer

This was my third stay. As always, the spacious and comfortable Room and the spectacular view of Mt. Asama were truly refreshing. Dinner (Japanese), the breakfast buffet, and the welcome drink (soft-serve ice cream) that I tried for the first time this visit were all very enjoyab

We have stayed at many Hotels while traveling, but this was the first Hotel that provided such detailed ingredient information for the buffet. We imagine it required a great deal of work, and we are truly sorry for the trouble; thanks to your thoughtful care, we were able to enjo

As expected of a prestigious country club restaurant, and since discerning guests stay at this Accommodation, there’s clearly no cutting corners. Next time, I will definitely stay again and play golf as well. Thank you very much to all the staff. I was extremely satisfied. My

It is a pity that Buildings 1, 2, and 3 are on separate plots, so you need to walk along the sidewalk of the main road. The restaurant serves excellent food and is definitely worth using. Since the shower area in the Room is inside the bedroom, I thought a glass partition wou

It was truly an amazing experience. The staff worked with us multiple times beforehand to plan a surprise, and their attention to detail was incredible. I've never experienced such exceptional hospitality before. Thank you for accommodating our requests with a smile! The staff

Since around February this year, I’ve stayed here whenever I visit Kita-Karuizawa for work, and I’ve already returned for more than 10 nights. It’s a long-loved pension, so the building shows its age, but it’s kept very clean. Surrounded by beautiful trees, it feels like an esp

This is my third visit, and the room with a massage chair remains very clean, while the spacious bathroom allowed for a relaxing time. The lawn in the dog run is well-maintained, making it a pleasant and dog-friendly accommodation. I would love to visit again when I come to Karui

The food was excellent, and the pacing was just right, allowing us to enjoy each dish calmly. In addition to alcohol pairings, there were also non-alcoholic wines and champagne that matched the meal well, which made my father—who can no longer drink alcohol—seem very satisfied.

From the terrace chairs, we could keep an eye on both kids, which made it a relaxing and well-thought-out design! The standard amenities were plentiful and comfortable, but there were also many child-friendly items that were incredibly helpful. Unfortunately, it rained on th

The Château Waimarama dishes were exquisite, and we were thoroughly satisfied with every course. Additionally, the chef and staff provided exceptional hospitality that deeply impressed all of us. The bathroom attached to our room had slightly tricky shower temperature controls

Everything we touched, from the interior to the cutlery, was of high quality, and it was a delightful point that our spirits were lifted every time we experienced the design and texture. Every space was supremely comfortable, and it was truly a vacation rental I would recommend

It was a wonderful Accommodation where we could truly enjoy the quiet and nature. Three of us stayed, and the beds were spacious enough for us to relax and be very comfortable. The surroundings were calm, which left a strong impression on us as we were able to forget everyday lif

The private sauna allowed us to enjoy the aroma of wood and self-poured löyly at our own pace, while outdoor air baths provided fresh air and tranquility for ultimate relaxation! Every detail was thoughtfully considered, making it an exceptional stay where we could completely c

We were able to fully enjoy the quiet, slow-flowing time in the forest. The pottery displayed like art pieces can also be used to serve food! A cottage in the forest—an experience you don’t often get. Thank you for a luxurious, soothing time by the wood-burning stove. We’d love

Two hair dryers, a washing machine, a clothes dryer, detergent, and laundry detergent are also provided, so there’s no need to pack these even for longer stays. To make the most of this wonderful Facility, we recommend adding options such as use of the wood-burning stove or a BBQ