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The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

Both dinner and breakfast were delicious, and although the portions were large, we finished everything because it was too good to waste. At checkout, we received vegetables and treats for our dog, which made us very happy. The only downside was that there was no mobile signa

We stayed here for my partner’s birthday trip. Surrounded by nature in a quiet setting, we were able to step away from everyday life and spend a truly wonderful time. The room was very clean, and the Facility and amenities were well equipped, so we stayed comfortably without any inconvenience throughout our stay. The size was just right, and it felt like a very cozy space for two adults. The sauna is electric, so even someone like me who isn’t used to wood-fired saunas could enjoy it easily—and it still felt authentic, which was more than satisfying. Before our stay, they also shared helpful information such as the destination (Google Maps), what to bring, and recommended nearby places, which we really appreciated. Next time, we’d love to stay for multiple nights!

To all the staff at Karuizawa Club Hotel 1130, thank you as always for your kind support. My family has stayed here many times over the past few years, and this time we were finally able to make a Reservation for the Premium Family Suite Room we had long hoped for, so we stayed yesterday. As its name suggests, it was the highest-grade Room among the many Rooms at Karuizawa Hotel 1130. There was an open-air jacuzzi bath on the balcony, and two indoor baths inside as well. There were also two restrooms, and four separate rooms in total—one of them a bedroom with a skylight that lets you gaze up at the sky. Because every space was so luxurious, my whole family was thrilled the moment we stepped into each room. We had reserved Japanese kaiseki at Yamaboshi well in advance, but it was changed to a buffet Plan. Just like in Hewitt Resort’s TV commercial, the buffet venue was beautiful and the selection was extensive. From the live kitchen at dinner to freshly made rice balls at breakfast, everything exceeded our expectations. The staff were all courteous and kind, which helped us greatly. We also visited the open-air bath at Onioshi Onsen; it had been renovated and made it easier to access directly from the indoor bath area. We will be staying one more night later this month as well, and we are looking forward to enjoying the same Premium Family Suite Room again. Each time we stay, this wonderful Hotel continues to evolve even further—and it has become our family’s favorite. I hope other guests can experience that same sense of excitement too. To everyone on staff at Hotel Karuizawa 1130, thank you very much as always.

There is also a lounge where you can enjoy coffee or tea, along with sample treats for dogs. Next to the lounge are thoughtful amenities like a freezer and rental raincoats for dogs—such small touches truly warm your heart. The staff members were incredibly kind and even played w

A very quiet Accommodation nestled in the forest. Everything was thoughtfully taken care of, and we were able to spend a truly peaceful time. Although the weather wasn’t on our side this time, the parking area was covered and part of the dog run was also under a roof, so we had no trouble at all. The amenities were more than sufficient—honestly, as long as you bring your own groceries, there’s nothing you’ll be lacking. It was our first time staying at an entire private rental Facility, and we were surprised by how well equipped it was. Since we stayed with my elderly parents this time, we deducted one star because the bathroom was spacious but had no grab bars and could be slippery (so extra caution is needed), and there was no bath reheating function—but even so, our satisfaction level was more than high enough. We also really enjoyed chatting with the owner before leaving. If we have another chance (and the energy), it’s definitely a place we’d love to visit again.

I stayed with five friends and family members. It was an excellent accommodation with a sauna included.

It felt like an Accommodation focused on visiting nearby public baths, and the staff were very kind, which left a great impression. The canned beer and highballs available for purchase at the front desk were also reasonably priced. That said, a few things stood out: - I assume the Onsen is naturally low-temperature, but the open-air bath felt lukewarm. Since it was midsummer, I apologize if that temperature was intentional. - The Room with a private open-air bath was spacious and wonderful, but there was no wash bucket or chair for the bath, no sugar or milk/creamer for coffee, and no glass beer tumbler. It was a bit inconvenient. - The Wi-Fi only worked near the Room entrance. What impressed me most this time was the live performance by volunteers after dinner. From a large song list, they played our requested songs on saxophone, piano, and percussion—it was truly excellent and very moving.

First of all, the staff was very kind and attentive. The Room was thoroughly cleaned and very tidy. The bedding was also clean and comfortable. The wood stove added a nice atmosphere and a sense of escape from the ordinary, and it warmed the entire Room, making the purchase of firewood a good decision. According to my wife's opinion... A few slightly disappointing points: No makeup remover or facial cleanser in the amenities Not a three-sided mirror The bathroom floor is slippery Next time, we would like to stay for more than two nights to relax more. Also, it seems there are Facilities in other areas, so we would like to use those as well.

The Facility is new, and the shower rooms were assigned by Room number and had locks, so it was very comfortable. However, one disappointing point was that there were two spots of dog poop in the dog run—probably left by a previous guest—and they were fairly large, so I wish more attention had been paid during cleaning. Also, since we are paying an accommodation fee, I think satisfaction would increase if items like diaper wraps (belly bands) and treats were provided. Also, when it rains you get wet walking from the Room to the tarp area, so I would be happy if there were a covered section along the way as well. In particular, it would be better if there were a roof at the entrance. I’ve written what I noticed, but overall the staff were pleasant, and it’s an Accommodation I’d like to stay at again. Thank you very much.

The amenities—both for dogs and for guests—were exceptionally well stocked, making it very comfortable and convenient for us as owners of two large dogs. The garden was spacious and there was also a terrace, so our dogs happily ran around the large grounds. We would love to sta

We stayed in two rooms with one Shepherd and four Golden Retrievers. The trash bin in the room was placed above the eye level of large dogs, and there was a counter-like shelf by the bedside where we could place items like glasses that we didn’t want them to mess with. This thoughtful setup was truly appreciated, and I was impressed! The meals were all delicious, especially the marinated octopus at dinner—it was my favorite! The owner was very kind; after enjoying some snow activities nearby the next day, they invited us to have tea in the dining area. We gladly accepted their offer, had a relaxing chat, and even received souvenirs. It’s such a warm accommodation that made me want to stay again soon. Thank you so much!

It was my first time staying with Sanu, and I’d love to come back again. As soon as we arrived, the scent of wood greeted us, and the Room was clean and comfortable. We were able to relax with our dog on the raised platform area. Also, because meals weren’t provided, we could visit our favorite bakeries for breakfast, and choose between cooking dinner ourselves or eating out—so it felt like living there while still being able to refresh. It was a shame that the bathroom was small and there wasn’t space to put things in the washroom area, but otherwise we were very satisfied.

A village nestled in a quiet villa area of Kita-Karuizawa. The Accommodation is dog-friendly with free indoor access and a private dog run. The dog run is generously covered with wood chips, and the BBQ area was well maintained, so we felt comfortable letting our dog play. Sitting on the deck in front of the trailer house, you can hear the gentle stream nearby, and all you see is lush greenery with no man-made structures in sight. Luom no Mori nearby, which we were kindly introduced to, offered delicious pizza in a spacious forest garden. At Asama Otaki Falls, the shaded walking path was pleasant, and our dog occasionally walked through the stream. This tiny house combines an attractive location that’s perfect for traveling with dogs with plenty of space and convenience.

Now that our kids have grown up and no longer spend their summer vacation tied up with sports clubs and team activities, three families were able to get together for the first time in eight years. Considering the extreme heat and our age, we gave up on tent camping and chose an easy, comfortable stay in a lodge. Since it looked like it might rain, the Accommodation staff secured a BBQ area for us in advance, and we really appreciated how they also accommodated a sudden increase in our group size. We were also grateful that we could dispose of the BBQ trash. The bath water is brownish with an iron scent. It warms you up wonderfully. Maybe thanks to the Onsen, my makeup went on better the next morning. It would have been even better if bathing hours were available until 11:00 p.m. The three horses were friendly and adorable. When we petted them around the neck, they leaned into us, which made them even more lovable. The staff were very kind, and we had a great trip.

It was a 2-night, 3-day stay, and I was able to relax in a place with beautiful scenery. I would love to visit again during the ski season.

We stayed with our dog. The Room and Facility are minimal but sufficient. However, although Wi‑Fi was broadcasting on 5G, it wasn’t connected to the internet, so we ended up enjoying a digital detox.