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Although I had only mentioned the 77th birthday in the remarks, they prepared a handwritten card, a purple celebratory vest, and even took a photo for us, which they printed out before we left. My mother was deeply moved! Above all, every staff member was kind and attentive, an

It was a relaxing trip to unwind after helping with my daughter's childbirth. For us living in Tokyo, the train access was convenient, and as Diamond members, we enjoyed an extended stay and truly relaxed. The buffet offered many healthy and delicious options, and the size of

We enjoyed warm, hospitality-filled service that respected our privacy, along with truly excellent food. The homemade ponzu served with the shabu-shabu at dinner and the sauce for the yudofu at breakfast were especially outstanding. The junmai ginjo nama sake we had with the meal

A very comfortable and relaxing accommodation that combines the best of a luxury hotel and a high-end onsen accommodation. The staff were all pleasant, kind, and always greeted us with warm smiles. The building and rooms featured abundant use of stone, characteristic of Tochi

I was impressed by the wonderful hospitality and kindness of the staff, including the proprietress of Nanae Yae. During our stay, we were soothed by the views from the Room and the open-air bath (sky, trees, the murmuring of the river...), and every meal was delicious, reaffirm

Everything was excellent—the pet-first approach, the staff’s hospitality, the meals, and the baths. Modern stylish Accommodations are nice too, but we really love Kinugawa’s retro atmosphere. We’re already planning our third visit this year—we’ll be coming all the way from Izu (l

Everyone at the Hotel was kind to the children, which warmed our hearts. We had our meal in the banquet hall, and when we were about to eat while holding the baby, they kindly provided a bed so we could lay the child down next to us and enjoy our meal. In the family bath, we

The proprietress and all staff were truly kind, providing warm and thoughtful service. The Room, meals, bath, and service were all excellent—we were completely satisfied with this Hotel. Above all, the hand towels had such a lovely fragrance that we even asked the proprietres

This was my second stay since last March. One notable change this time was that the TV had been upgraded to an Android TV (Hisense). At home, I hardly watch terrestrial broadcasts anymore, so being able to watch YouTube in the Room on an Android TV felt really refreshing—I was ve

The food was varied—sashimi, sushi, steak, kushikatsu, and more—and everything tasted great. I also appreciate being able to enjoy alcohol freely since I like drinking. The bath was excellent: the indoor bath is very large and the water is clean. The open-air bath is smaller (a

The Room and service were satisfactory, and I had a pleasant stay. The lobby offers all-you-can-drink soft drinks and alcohol, allowing you to enjoy without worrying about your wallet, and I enjoyed the drinks I wanted during dinner. The food had a wide variety, and baby food w

I was delighted with the all-you-can-eat crab, and on top of that, I could enjoy salmon roe, savoring seafood both at dinner and breakfast. Thanks to checking in early, I was able to reserve a private bath, and I was truly satisfied to be able to enjoy the large public bath as

We also used the separate open-air bath type. We thought it would be within walking distance, but it took 15 minutes by the Hotel’s van. However, it was very quiet and relaxing, with the Kinugawa River right in front of us and a space to rest as well—wonderful overall. One disapp