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At check-in, I received a ladies' amenities pouch at the front desk, which included not only cleansing foam and lotions but also a pack, mouthwash, and toe pads, and I was somehow moved by their thoughtfulness! The young female staff at the front desk were all very pleasant. It w

The hotel offers excellent access to various locations and is a high-level city accommodation in every aspect. The French toast at breakfast was especially delicious. During the day, I dined at Tobu Department Store and stayed at Utsunomiya Tobu Hotel Grande, enjoying a full day

The guest room was clean, including the bathroom facilities. The bed was comfortable to sleep on. USB charging was available, which was very convenient. The TV that allows video streaming meets modern needs, and the structure above the foot of the bed cleverly utilizes limited sp

The hairdryer is a Mod's Hair, which is great for women, and the airflow was perfect. It was the first time I experienced such a strong airflow with a cool air setting. Having a microwave on each floor is also incredibly convenient. I stayed in mid-September, but even with

The Room was clean and well-maintained, and the Wi-Fi connection was stable. Breakfast was delightful, especially being able to make your own waffles. Freshly made waffles soaked in syrup were absolutely delicious. The staff provided courteous and attentive service. Amenities...

I always stay at Route Inn, and this time the front desk quickly changed my Room to a non-smoking one. They truly set an example—what impressed me most was how they responded to even small guest requests. Thank you very much. The Room and the bath were both clean, and at breakfas

The hotel is nestled in quiet nature, featuring a simple yet stylish design and a cozy interior. The guest rooms are spacious, allowing for a relaxing stay. The onsen facility across the way was not crowded and very enjoyable. The hotel staff provided warm and thoughtful ser

The front desk staff were very kind both at night and in the morning. There’s a Cocos nearby, so I went for their breakfast buffet, then came back to the Room to relax before checking out. As it’s still a new Hotel, the beds were excellent and everything felt brand new and spotle

Since it’s new, the Room was clean and nice. I ate outside, so although there were meals at the Hotel, I didn’t get to try them. After checking out, I realized I had left something in the Room, but they kindly contacted me about it, which was very helpful. Thank you very much!

Thank you for your hospitality. The location is easy to find along the road and there is parking available, which I think is very convenient when traveling by car. The Room is independent, giving a sense of privacy. However, since the air conditioner and water heater are separa

The washing machine also had a tub air-dry function, which helped shorten drying time and was a big help. Also, I wanted to eat gyoza for breakfast in my Room! In Utsunomiya, I ate dinner out and took some gyoza to go, then reheated them the next morning and enjoyed them. This i

I didn't have high expectations because it was cheap, but when we actually went, although there was a slight oldness, it was very clean, with free amenities and a large public bath. The room was spacious, and even for our 4-year-old child, a proper breakfast set was served. Overa

I have stayed at almost all the hotels in Utsunomiya City, but I have made this one my regular choice. It is not a new hotel, but it is comfortable, and the staff's service is pleasant. The Chinese restaurant allows me to enjoy a meal alone even at a late hour. The breakfast is a

The open-air bath was very relaxing. Breakfast had limited variety, and the hot items were lukewarm and not refilled promptly. Also, there was a line at the coffee station (sometimes even just waiting for cups to be restocked). Breakfast was a bit disappointing. Above all, the vi

The parking staff, front desk staff, and breakfast venue staff were all polite and provided excellent service. The amenities and facilities are standard for a business hotel but very clean. Breakfast offers a wide variety, including live kitchen options like Sano ramen and gy

Our Toyota Aqua parked smoothly. The staff assisting with parking were very friendly and approachable, making the experience pleasant. At reception, they were kind to children and handed us towels and amenities separately. There is an amenity bar where you can enjoy compli

Convenient location along the national highway, friendly and professional front desk and housekeeping staff. The breakfast area was quite crowded around 8 AM, making it a bit difficult to relax, but the coffee service in the lobby was highly satisfying. I initially planned for a

The Room size, bathroom, and spacious bed were all great. The kitchen was well equipped, and all appliances—including the washing machine—were provided, so I was able to stay very comfortably. The room cleaning was also excellent. I’d love to stay again next time. Securit

The mattresses were excellent, and we slept very well. The room also had a washer-dryer and microwave installed—very convenient! This hotel has a lounge on the 5th floor with spacious seating areas and complimentary coffee from a coffee maker. The sofas are so comfortable

The Room was clean and comfortable to stay in; however, there was some dust on top of the ventilation fan above the sink area which caught my attention—please check this point for improvement. I would love to stay at Daiwa Roynet Group Hotels again if given another opportunity!