บริเวณรอบๆ ยูโนกาวะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Because Typhoon No. 15 was approaching, I canceled once, but it looked like I could still make it, so I made a new Reservation. We got caught in a bit of rain, but the Accommodation had a wonderful atmosphere, the Onsen was amazing, the meals were delicious, and above all, the staff were so pleasant—I was completely satisfied. Soaking in the open-air bath while looking at mist-covered mountains, and enjoying complimentary coffee in the retro-style lobby while gazing at the greenery outside the window—those moments were truly soothing to end the trip. Since it’s deep in the mountains, visiting by private car is somewhat seasonal, but it’s an Accommodation I’d love to return to. Thank you very much.

This was my first time staying here. Many of the staff are young and from overseas, but their Japanese is excellent, and I was amazed by how exceptionally polite and attentive their service was. Above all, you can really feel how hard they work. I had a very pleasant stay. In particular, the young woman who explained the meals and the man at the front desk during check-in—both were foreign nationals—and they were simply outstanding. The Ryokan itself has a wonderful traditional atmosphere, and I was very satisfied. We stayed to celebrate my mother’s 80th birthday, and she was delighted as well! Next time, I’d like to bring my daughter.

Since the full renovation, every facility has been spotless. I was satisfied with everything, but I was especially surprised at how spacious all four private baths were—and they were impeccably clean. The water was excellent, with no unpleasant chlorine smell overpowering the sulfur scent. The Nordic-style sauna was also very relaxing. The meals were delicious and just the right amount. This is a Ryokan I would definitely like to visit again.

I’ve traveled to Tochigi many times, but this was my first visit to Yunishigawa Onsen. When choosing an Accommodation, the open-air Onsen and the meals were especially appealing. After arriving, I took a moment to relax with a cold welcome drink and a refreshingly cool towel—perfect for the heat. Once shown to my Room, I was soothed by the view from the window: mountains and a river. Dinner was served in a private room with an irori hearth, where many dishes were laid out. Over the hearth, various ingredients such as venison, beef, chicken, and yamame trout were grilled. We also enjoyed “isshobera”: minced chicken and crushed walnuts mixed into flavorful miso, spread onto a bamboo spatula and grilled, then placed on rice. Everything was truly delicious and beautiful to look at as well. For breakfast, we had piping-hot tofu made right in front of us along with many small side dishes—so filling even in the morning. Next time I’d love to visit during the autumn foliage season to enjoy a different view, so I hope to stay again when I return.

I was pleasantly surprised by how excellent the all-inclusive offering was. The dining was also very satisfying—not a typical buffet, but with options like robatayaki. The Onsen is clear and colorless, but it leaves your skin feeling silky smooth. The only disappointment was that the loungewear pants were far too large. They can be adjusted with a drawstring, but I wish there had been a bit more variety in sizes.

This was my first time staying with Itoen Hotels. The Accommodation at Yunishikawa Onsen was very clean and pleasant. The buffet dishes were also replenished promptly, and I am truly grateful to all the staff. I would definitely like to stay again.

Thank you for your hospitality at the end of the year. The view from the open-air bath was absolutely stunning. As for the meals, I enjoyed delicious fish grilled over an irori hearth, which made dining a fun and unique experience. To the staff from overseas, I understand that Japanese can be challenging, but please keep up the great work! Your smiles are wonderful in a foreign land!