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Although I had only mentioned the 77th birthday in the remarks, they prepared a handwritten card, a purple celebratory vest, and even took a photo for us, which they printed out before we left. My mother was deeply moved! Above all, every staff member was kind and attentive, an

It was a relaxing trip to unwind after helping with my daughter's childbirth. For us living in Tokyo, the train access was convenient, and as Diamond members, we enjoyed an extended stay and truly relaxed. The buffet offered many healthy and delicious options, and the size of

The entire property—including the Rooms and Onsen—was clean and stylish. The food was delicious, and it was a place where we could truly relax. You can also unwind in the lobby with its beautiful views. The Onsen in particular was clean and refreshing, with a view of the Kinugawa

We were amazed by the wonderful dinner and enjoyed it deliciously. The onsen was also relaxing, and we were satisfied with the open-air bath while listening to the murmuring of the river. The breakfast was also wonderful, making it a very satisfying trip. It was a recommended pro

We enjoyed warm, hospitality-filled service that respected our privacy, along with truly excellent food. The homemade ponzu served with the shabu-shabu at dinner and the sauce for the yudofu at breakfast were especially outstanding. The junmai ginjo nama sake we had with the meal

A very comfortable and relaxing accommodation that combines the best of a luxury hotel and a high-end onsen accommodation. The staff were all pleasant, kind, and always greeted us with warm smiles. The building and rooms featured abundant use of stone, characteristic of Tochi

I was impressed by the wonderful hospitality and kindness of the staff, including the proprietress of Nanae Yae. During our stay, we were soothed by the views from the Room and the open-air bath (sky, trees, the murmuring of the river...), and every meal was delicious, reaffirm

Everything was excellent—the pet-first approach, the staff’s hospitality, the meals, and the baths. Modern stylish Accommodations are nice too, but we really love Kinugawa’s retro atmosphere. We’re already planning our third visit this year—we’ll be coming all the way from Izu (l

Everyone at the Hotel was kind to the children, which warmed our hearts. We had our meal in the banquet hall, and when we were about to eat while holding the baby, they kindly provided a bed so we could lay the child down next to us and enjoy our meal. In the family bath, we

The proprietress and all staff were truly kind, providing warm and thoughtful service. The Room, meals, bath, and service were all excellent—we were completely satisfied with this Hotel. Above all, the hand towels had such a lovely fragrance that we even asked the proprietres

—the Hotel has plenty of Facilities to enjoy. Please also try the crossword in your Room. There are escalators from the 6th-floor lobby up to the 8th floor. I have stayed here several times in the past, and I was very satisfied again this time. I would like to stay again. Thank y

The food was delicious and very filling. When the staff noticed that one of our family members was underage, they promptly changed the pre-dinner drink to juice. We truly appreciated their thoughtful service. At breakfast, the staff offered refills of rice in the ohitsu, which ma