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Thanks to them, it was a wonderful stay. It is truly a Ryokan full of hospitality, with excellent Onsen, food, and cost performance, and I would like to visit again. Thank you for the lovely photo frame gift with a picture of the three of us, as it was a celebration of my h

The Room was very spacious, with large beds that were moderately firm and comfortable to sleep on. I could also watch the sunrise from the balcony. The bathroom, toilet, and sink were all separate, making them pleasant to use. The meals were delicious as well! The menu of

The Facility was comfortable, and the Onsen and breakfast were outstanding! They also had yukata for children, which made my child very happy. We made a Reservation for a Room with both a Japanese-style tatami area and beds; the tatami room was very relaxing. I especially appreci

The onsen warmed me up thoroughly from within and left my skin smooth—it was absolutely wonderful. At breakfast buffet time, I especially enjoyed iced tea at the drink bar along with fresh salads plus made-to-order omelets prepared right before me—they tasted amazing! This hotel

Both dinner and breakfast were satisfying, and every dish was incredibly delicious. My companion particularly loved the amazake turnip served during dinner and expressed a desire to have it again. The staff's attentive service made for an enjoyable and truly rejuvenating experi

The welcome drink with wine and snacks was also excellent. Especially, the open-air Onsen, which I was looking forward to, was a perfect Onsen experience, allowing me to warm up thoroughly. The curry and beef stew from the light meal room service for dinner were both very delicio

We have stayed here several times because our children love it. They seemed to fully enjoy the activities, including the festival, mini-concert, pool, indoor quizzes, and animal interaction in the forest area. The dinner had a kids' corner, and the kids' room was convenient w

Absolutely amazing! First of all, the staff's service was excellent. From reception to the restaurant and souvenir shop, every staff member was incredibly kind to children. They maintained a comfortable distance while providing heartfelt and attentive service. Next, the c

Each cut was of excellent quality and served in perfectly portioned slices that made it easy to enjoy. The variety of drinks was also great, including a wide selection of alcoholic beverages. It’s such a wonderful Hotel that we already want to visit again even though we just

The baths were great as well, with an open-air bath and a sauna. Also, thanks to our Diamond member benefits, we could enter our Room at 2:00 PM, which really helped on arrival day so we could change before using the pool. We also made full use of late check-in and were very hap

The beautiful fresh greenery view from the Room was captivating, and we were soothed by the rare sulfur hot spring. The TV and nanocare hairdryer were the same as those at home, making them easy to use, while the bed and sofa were very comfortable. You can notice a faint sulf

The staff were very kind and welcoming, and we had a wonderful holiday. Our child loved the private open-air bath so much they said, “I want to live here.” Unfortunately the rooftop open-air bath was closed due to bad weather, but the view from the open-air bath on the 6th floor

For meals, we changed one to steak and enjoyed both roast beef and steak, which were very tender and delicious. All the other dishes were also very tasty and stylish. There were various desserts that we could eat in the room, and they were so delicious that we ended up eating a l

It was our first visit to Sun Valley Nasu in 10 years. As always, it was a wonderful accommodation where we could enjoy quality time with our children. The pool, numerous baths, delicious meals, and above all, the staff's warm and friendly service left us deeply impressed. We wil

For in-room dining, enjoy sukiyaki with delicious Nasu beef and eggs, leaving you fully satisfied. Breakfast includes freshly prepared hot sandwiches delivered to your Room, enjoyed with provided tableware. The front desk staff were very polite, ensuring a comfortable stay.