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Although I had only mentioned the 77th birthday in the remarks, they prepared a handwritten card, a purple celebratory vest, and even took a photo for us, which they printed out before we left. My mother was deeply moved! Above all, every staff member was kind and attentive, an

The entire property—including the Rooms and Onsen—was clean and stylish. The food was delicious, and it was a place where we could truly relax. You can also unwind in the lobby with its beautiful views. The Onsen in particular was clean and refreshing, with a view of the Kinugawa

I had planned to visit around autumn but had to cancel suddenly, causing inconvenience, but I am really glad I could visit within the year. I was able to relieve the fatigue of the year and had a very good time. With delicious meals and attentive service, we were able to celebrat

The meals were all delicious, and the menu was varied so we could enjoy without getting bored. Above all, the staff were very kind to our children and showed great consideration, which we truly appreciated. The woman who attended to us was from overseas and had exceptional hospit

The service was excellent. Everyone was kind, even to our dog. The Room was spacious and clean! The open-air bath was also great. The meals were hearty and filling, and they were very delicious! You can bring your dog with you during meals, so no need to worry about lea

I was impressed by the wonderful hospitality and kindness of the staff, including the proprietress of Nanae Yae. During our stay, we were soothed by the views from the Room and the open-air bath (sky, trees, the murmuring of the river...), and every meal was delicious, reaffirm

The staff provided excellent service with great attention to detail. This accommodation is baby-friendly, offering a stretch room, evening events, and well-equipped facilities. The meals were delicious, allowing us to enjoy them in a relaxed atmosphere. It was a truly fulfilling

Such attentiveness is rare... it was truly wonderful. Please give him recognition for his excellent service! The staff who served the in-room meals and prepared the futons were also foreigners, but they all spoke proper Japanese and worked hard. We would love to stay here a

The surprise plate from the Hotel also made it a wonderful memory. As I am pregnant with our second child, this trip was likely to be our last one for a while. It turned out to be such an unforgettable experience filled with precious memories with my family and child that I coul

Everyone at the Hotel was kind to the children, which warmed our hearts. We had our meal in the banquet hall, and when we were about to eat while holding the baby, they kindly provided a bed so we could lay the child down next to us and enjoy our meal. In the family bath, we

—the Hotel has plenty of Facilities to enjoy. Please also try the crossword in your Room. There are escalators from the 6th-floor lobby up to the 8th floor. I have stayed here several times in the past, and I was very satisfied again this time. I would like to stay again. Thank y

The bath was perfect! The location offered breathtaking views, and the autumn leaves from the open-air bath were stunning! As for dinner and breakfast, we were amazed by how much food was served—it left us completely satisfied! Even our children said they want to stay here ag

This was my second stay since last March. One notable change this time was that the TV had been upgraded to an Android TV (Hisense). At home, I hardly watch terrestrial broadcasts anymore, so being able to watch YouTube in the Room on an Android TV felt really refreshing—I was ve

The food was varied—sashimi, sushi, steak, kushikatsu, and more—and everything tasted great. I also appreciate being able to enjoy alcohol freely since I like drinking. The bath was excellent: the indoor bath is very large and the water is clean. The open-air bath is smaller (a

Upon arrival, the Room was spotless and impeccably clean with no trace of trash, which was excellent. The meals were served in a buffet style with a live kitchen, and everything was delicious with no unpleasant dishes. The food was freshly prepared, piping hot, and replenished

Our 2-year-old had a blast in the kids’ area, the staff’s hospitality was excellent, and the meals offered a great variety with alcohol as well—something both children and adults can enjoy. This time we chose a Room with a terrace, and everything was great: the view, the Room i