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We are always comforted by the warm hospitality of the kind Hotel staff, as well as the warmth of the fireplace and Onsen. The meals were wonderful, and we are also grateful for the hospitality of the restaurant team. Thanks to you, we were able to enjoy a wonderful Christmas

They offered welcome drinks such as matcha, beer, and sparkling wine. Since it was our second time, they also prepared a fruit platter in our Room. The meals were made with local ingredients, very delicious, and the portions were just right—we were very satisfied. Above all

Not only were we impressed by the thoughtful hospitality of the staff, but we also felt completely refreshed in both body and mind thanks to the milky-white Onsen that warmed us to our core. The open-air bath with a view of snow was absolutely amazing. The dinner course was p

I was fully satisfied with everything—the Accommodation, the meals, the free-flowing natural hot spring bath, and the surroundings. The carefully prepared food was delicious and served in just the right portions. With only a few Rooms, the property felt calm throughout, making it

The room was absolutely wonderful. Since it was a "One More Heart" accommodation, it was a standalone house with a spacious second floor. Above all, the indoor bath was large and very relaxing. The amenities were well-stocked, there were plenty of towels available, and even p

We visited Nikko with my daughter in mid-June, and we could feel the great sense of style everywhere, from the lobby to our Room! The welcome drink, complimentary cocktail time, evening pickles, and both breakfast and dinner were all delicious—we were truly satisfied. The staff’s

The warm smiles of the staff were very comforting. The meals were delicious, healthy, and satisfying in portion size. The venison was especially tasty! Our family enjoyed using the open-air bath in our room multiple times. The open-air bath was, of course, wonderful. We had a re

Of course, it is a natural free-flowing hot spring. The open-air bath in the gently falling snow was absolutely the best. With convenient transportation access, this is a place I want to visit again and again. Thank you for your hospitality. I look forward to staying here again

The staff were young, but I was impressed by their calm demeanor at both the front desk and the restaurant. The foreign staff members were also very pleasant and left a good impression. The hot spring was milky white with a perfect temperature, which was very satisfying. Dining a

When I mentioned in the Reservation that we were visiting to celebrate a special occasion, we were surprised and delighted with a beautiful dessert plate during the latter part of dinner. Our tired bodies from hiking were rejuvenated by the warm hospitality, delicious meals, na

This was the best Hotel I have ever stayed at. The cleanliness of the Hotel was excellent, and everything from the staff to the service was truly outstanding. Delicious food, great drinks, and enjoyable activities. You can't go wrong staying at this Hotel—you'll understand once y

We were very satisfied with both the hot spring water and the meals, and we were especially comforted by the staff’s kindness and warm smiles. This time, we stayed with my daughter’s family as a large group, and you even celebrated my birthday, making it a truly memorable trip.

Our room had its own private open-air onsen as well, allowing us to relax luxuriously at our own pace—truly an indulgence for any onsen lover! Both dinner and breakfast were deliciously satisfying, and all staff members—though mostly international—were incredibly polite and le

It was absolutely the right choice! The location is easy: one bus from Nikko Station—just take the line toward Toshogu Shrine / Lake Chuzenji—so there are plenty of buses and it’s hard to go wrong. There’s also a convenience store right by the bus stop, and it’s about a 3-minu

Blessed with good weather and moved by the autumn leaves! Upon arriving at the Hotel, we were greeted with a welcome drink and sweets, and the all-inclusive hospitality was truly impressive! The starry sky viewed from the infinity bath was breathtaking... From the Room, we could

The Ryokan exudes charm, with its interiors meticulously maintained for cleanliness and service filled with thoughtful hospitality that warms the heart. The kaiseki dinner was memorable, featuring beautifully presented dishes full of seasonal flavors and rich tastes that left u

Even by taxi, it was only 1,300 yen. It was quiet, the bath was spacious enough for the family to relax, and the meals had a nice atmosphere. There were many adorable rabbit ornaments, which seemed to reflect a fondness for rabbits and added a charming touch. Considering the

Before I even introduced myself, they greeted me warmly and called me by name. It’s rare these days, but there was a list of guests’ names at the entrance. The open-air Onsen was amazing. Luckily it was private when I went, so I soaked twice before dinner—this is what happiness