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I was very pleased with the interior design of the lobby and other areas, which matched my taste perfectly. The Room, meals, and Onsen were all impeccable, but above all, the hospitality was outstanding and left a deep impression on me. Personally, I have stayed at luxury Hot

Although I had only mentioned the 77th birthday in the remarks, they prepared a handwritten card, a purple celebratory vest, and even took a photo for us, which they printed out before we left. My mother was deeply moved! Above all, every staff member was kind and attentive, an

It was a relaxing trip to unwind after helping with my daughter's childbirth. For us living in Tokyo, the train access was convenient, and as Diamond members, we enjoyed an extended stay and truly relaxed. The buffet offered many healthy and delicious options, and the size of

We were amazed by the wonderful dinner and enjoyed it deliciously. The onsen was also relaxing, and we were satisfied with the open-air bath while listening to the murmuring of the river. The breakfast was also wonderful, making it a very satisfying trip. It was a recommended pro

The staff's courteous service and smiles were very nice!! Dinner and breakfast were incredibly delicious and perfect! As a memento, we had a two-shot taken with the hotel's camera, and the next day it was neatly framed, which made my boyfriend very happy! I would love to

Thank you for the wonderful hospitality during our stay. From the moment we arrived and stepped out of the car, we were touched by every thoughtful gesture. Both breakfast and dinner were abundant in variety, delicious, and truly satisfying. We were especially impressed by

The Onsen, cuisine, and hospitality were all excellent—we were fully satisfied with everything. This is an Accommodation we would highly recommend to couples looking for a relaxing Onsen getaway. Thank you very much for everything during our stay. We would love to visit again a

Many of the staff showed high professionalism, and it felt like a Hotel with great hospitality. The indoor bath was spacious, and I could enjoy both sides as they alternated. The new private open-air bath featured an Oya stone sauna and a cypress bath, providing a pleasant experi

Everything was excellent—the pet-first approach, the staff’s hospitality, the meals, and the baths. Modern stylish Accommodations are nice too, but we really love Kinugawa’s retro atmosphere. We’re already planning our third visit this year—we’ll be coming all the way from Izu (l

The surprise plate from the Hotel also made it a wonderful memory. As I am pregnant with our second child, this trip was likely to be our last one for a while. It turned out to be such an unforgettable experience filled with precious memories with my family and child that I coul

The proprietress and all staff were truly kind, providing warm and thoughtful service. The Room, meals, bath, and service were all excellent—we were completely satisfied with this Hotel. Above all, the hand towels had such a lovely fragrance that we even asked the proprietres

—the Hotel has plenty of Facilities to enjoy. Please also try the crossword in your Room. There are escalators from the 6th-floor lobby up to the 8th floor. I have stayed here several times in the past, and I was very satisfied again this time. I would like to stay again. Thank y

This was the best Hotel I have ever stayed at. The cleanliness of the Hotel was excellent, and everything from the staff to the service was truly outstanding. Delicious food, great drinks, and enjoyable activities. You can't go wrong staying at this Hotel—you'll understand once y

The slide brought great joy to our child—and even adults ended up enjoying it! Watching YouTube on a large projector screen or relaxing with plenty of cushions allowed us to spend blissful lazy moments. The stylish furniture, appliances, and decor were of such high quality that