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A Hotel that is never flashy, yet conveys exceptional quality and refined elegance. The rooms are spacious, and the chairs and beds are extremely comfortable. Instead of a card key, the traditional heavy brass key is actually a nice touch. Amenities are also high-end, including Nespresso and L’OCCITANE. It has a dignified presence unlike design-focused city hotels. I was impressed—it truly lives up to its reputation as a Hotel patronized by the Imperial Household.

It’s a bit of a walk after leaving the station, and the approach to the Hotel isn’t very attractive. However, the Hotel itself was excellent. The building is old, but the Room felt thoroughly clean in every corner, and the air conditioning was comfortable without being overly cold. The unit bath was fairly spacious, and with the bath salts provided I could stretch out and relax, which helped relieve my fatigue. I was also personally happy that the skincare amenities were from Kalahari. All of the staff were friendly and welcoming with warm smiles. It was my first time in Mito, and I’m glad I chose this Hotel. When I visit Mito again, I’d like to stay here again. Thank you for your hospitality.

Just down the escalator from the South Exit of Mito Station and before crossing the Sakura River—an excellent location with easy access. It was convenient to leave my luggage and pick it up later, and there’s also a lounge where you can relax freely until 24:00, which was great for taking it easy until my train Reservation time. The staff were kind as well. The free breakfast included a local dish called Nuppe-jiru, which was rich and delicious. The Room was spacious for one person and very comfortable. It was bright and clean. If I had to mention anything, a slightly longer shoehorn would have been easier to use, and the disposable slippers were thin, so I wish I had brought my own. Overall, I was very satisfied.

The price is very reasonable, yet all the staff appeared to be Japanese, and the front desk service in the lobby was professional. (At another chain Hotel I used recently, the staff were foreign and there were issues such as unclear explanations on how to use the Hotel facilities and mistakes in billing.) Even at checkout, the housekeeping staff greeted me and seemed to be working hard, so I felt this is a Hotel you can stay at with peace of mind.

The welcome drink was much appreciated. Thank you. I wished there had been beer. I enjoyed the Onsen. I would like the women-only hours to be adjusted, even if it’s either at night or in the morning. There are only two sinks in the changing room, so they were taken and I couldn’t use them. I had to hurry back to my Room. Other than that, I was satisfied.

While the building is old, the excellent services more than made up for it, and we had a wonderful stay. The staff were also very kind. The drinks and snacks were great, but breakfast was the best—generous portions and very satisfying. This was better than a typical buffet.