บริเวณรอบๆ ลานสกีมิยาหงิ ซาโอ ชิโระอิชิ × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนโรงแรม·เรียวกัง ที่มีการประเมินน้ำพุร้อนและอ่างอาบน้ำในระดับสูง

This was our second stay. Last time, the hotel was spotless with thorough cleaning and the service was excellent, so we already felt it was a rare gem. This time, they upgraded our room, and we were able to enjoy a spacious, newer room. The food was delicious, the staff member who assisted us during meals was very pleasant, and of course the front desk staff were also wonderful—once again confirming what a welcoming hotel this is. We stay in many different places, but in reality there aren’t many hotels where you can feel this comfortable. I’m impressed by everything. It may be that everyone works in an enjoyable environment and that putting hospitality first is part of the hotel’s culture—but I truly felt that maintaining that consistently across all staff is not easy to achieve. We made more great memories here, and I sincerely hope to stay again. Thank you very much.

My companion uses a wheelchair, but thanks to the thoughtful support from all the staff, we were able to stay comfortably. The staff member who assisted us was kind, easy to talk to, and truly wonderful (I would be happy if they could assist us again next time). We will definitely stay again. Thank you very much.

It was an extremely satisfying trip. The hospitality was refined, courteous, and pleasantly well-balanced. In particular, the veteran staff member with sommelier credentials made exquisite selections of sake and wine, allowing us to truly enjoy lively meals and conversation. The plaster walls in the room created a comfortable atmosphere that felt soothing. We would definitely love to return again. Thank you very much.

We were disappointed that the weather was bad and we couldn’t visit Zao Okama, but we were very satisfied with the Hotel. We were able to relax both in the Room and in the Onsen, and the meals were excellent. What my wife and I liked best was the breakfast—it was the best we’ve had anywhere we’ve stayed so far. This is an Accommodation we would like to stay at again.

Last year, I was impressed by the variety of Onsen and the fresh vegetables, so I stayed again this year. The Room we chose had a bedroom on the second floor and a wonderful layout. We were thrilled to spot a wild squirrel from the balcony, even if only for a short time. I heard the chef has changed, so the overall impact was slightly different, but everything was delicious, with fresh vegetables featured throughout the menu. The morning tomato juice was just as fresh as ever and outstanding. Not only is the Onsen excellent, but there is also a wide selection of drinks available, making this Accommodation more satisfying than any other Onsen Accommodation. It’s a bit far from Tokyo, but I would love to stay again to relax with superb Onsen and fresh vegetables.

Second visit There is a welcome drink. The Room is clean. Dinner is delicious. The imoni stew in particular was excellent. This time we had the pork shabu-shabu, but it was not very good. I recommend the Genghis Khan or Yamagata beef Plan. The open-air bath is on the hot side. If you go to the baths at Lucent Takamiya first, you can enjoy it even more. On departure, the staff saw us off as well. We visited Zao three years in a row. We won’t be able to go next year, but we would like to stay again.

This was my first stay here, and I was able to relax very comfortably. Not only were the meals and the Onsen wonderful, but the staff were also very courteous and attentive.

The food, drinks, and hospitality were outstanding, and we were extremely satisfied. Every dish looked beautiful and tasted amazing, and there were also unique alcoholic beverages you can only enjoy here. All drinks were free, which was a delightful surprise. The staff’s warm hospitality was wonderful as well, and we had a comfortable and enjoyable stay. It was a little disappointing that there was no open-air bath, but the Onsen was excellent; we enjoyed the large public bath as well as three private family baths, each with its own charm. On our way home, we received photos from dinner and freshly baked, delicious croissants as souvenirs. We are grateful for the heartfelt hospitality until the very end. Next time, we would love to try the winter and spring dishes too.

My wife, daughter, and I stayed here together. First of all, the staff service was outstanding. From the team member who picked us up from the parking lot, to the one who escorted us to our room, to the person in charge of our meals—and even those we passed in the hallway—everyone had such warm smiles and made us feel truly welcome. The moment we entered our room, it felt impeccably clean (it even had an AirDog air purifier!). The large windows made it bright and open, the amenities were plentiful, and both the bed and futon were so comfortable that we slept soundly. The in-house guide on the provided iPad was also extremely convenient. We enjoyed our meals in a building with 100 years of history. Being able to dine in such a historic setting alone felt like a special experience. As for the food itself—I’m no gourmet—but it was simply delicious. You could really sense the chef’s attention to detail, and every dish was beautiful as well as enjoyable to eat. At breakfast there was even a small Nambu ironware teapot used as a chopstick rest; I ended up buying one along with chopsticks as souvenirs. The bath temperature was perfect for me and very relaxing. Finally—and what impressed me most—was how every single staff member seemed united in their focus on making guests happy. I’ve experienced great service at many places, but there’s usually variation from person to person. Here, that inconsistency was almost nonexistent; nothing felt scripted—just genuinely natural hospitality. I would absolutely love to stay again next time.

I was on a business trip to Sendai and had the day off beforehand, so I decided to visit Zao for the first time and happened to find this place by chance. It was wonderful. My husband was truly impressed by a sake called “14th Generation,” which he had never tried before. Not only that, but the person who explained the appeal of sake had incredible knowledge and also introduced us to many delicious sakes from different regions—I even took notes. That’s one of the joys of traveling. The room interior and hot spring were excellent as well, but I feel that meeting people is what really enriches a trip. This was exactly that kind of inn. I would love to visit again. We left early in the morning and may have caused some inconvenience—thank you very much.

All the staff were very pleasant, and their hospitality was outstanding—polite and kind at both check-in and check-out. The building itself may be old, but it is well maintained and felt very clean. The twin room with a kitchen was very spacious and seems ideal for a longer stay. However, the walls seem thin, so noise from the next room was noticeable. The large public bath was also spacious, well cleaned, and I was very satisfied. If I visit Togatta again, I would definitely like to stay here. Thank you very much!

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

A Room with an open-air bath, great views, and a wonderful atmosphere. We also appreciated being able to enjoy free drinks such as beer. Both dinner and breakfast were satisfying in both quantity and quality. The relaxed dining atmosphere was excellent! The staff’s thoughtful hospitality was also very pleasant.

I stayed for one night from October 8. As always, despite the low price, the service was excellent. This time the bathroom seemed to have been renovated and was clean and very pleasant to use. Thank you very much for upgrading our room as well. I have been recommending this place to my family and acquaintances for some time, and it seems that several groups have already stayed here.

A prior Review mentioned that there were many foreign staff, and it felt like most of the staff were non-Japanese. However, their Japanese was very good and the service was fine, so it didn’t bother me. Amenities are placed in the lobby and you take what you need yourself. They had plenty, including toner, makeup remover, shampoo, etc. You can drink coffee and tea for free at the cafe corner, which was a nice service. The meals were mainly Japanese cuisine and were delicious. Personally, I loved the stylish and cute small plates used for the dishes. The bath was pleasant too, but I felt there weren’t enough hair dryers. Especially for women who need more time to dry their hair, I ended up thinking I’d have to wait my turn… and that it might be faster to go back to my Room with wet hair and dry it there. The view from the Room was great and was the best part. The mountains and river looked beautiful—wonderful scenery.

I traveled with my son, and we were completely satisfied with the hospitality. If you have time, there seem to be various activities you can enjoy after check-in. (We checked in after 5:00 p.m., so we didn’t use them.) The restaurant food was excellent. It’s a buffet, but it covers most of Yamagata’s local specialties. The main dish—wood-fired Zao beef—really lets you taste the meat’s natural flavor, and it pairs perfectly with red wine. All-you-can-drink wine from Takeda Winery and Woody Farm was included, which was amazing. Even beer (Asahi and Heartland) was all-you-can-drink—what a surprise. Next time, I’d like to stay with my whole family. Thank you very much!

The in-room amenities and loungewear were exceptionally well stocked. The private open-air bath and the spacious shower room were both excellent, and there was truly nothing to complain about. Thoughtful touches could be found everywhere, which was wonderful. Above all, the meals were absolutely delicious. The tableware was beautiful as well, and everything was easy to eat without being overly fussy—we were completely satisfied.

The building itself isn’t exactly new, and the room showed some noticeable signs of repairs… but I was truly able to spend a deeply relaxing time. The private open-air bath was wonderful and felt amazing, and the indoor bath was also bright and airy with large windows. But my favorite was actually the shared open-air bath. The water temperature was just right for a long, leisurely soak, and the scenery at night and in the morning felt completely different—both were truly captivating. I also used the foot acupressure massager that was set up after bathing, and it felt incredible! And above all, the meals! Both the meat and fish were delicious, and looking at the course as a whole, there wasn’t a single moment where I thought “I wish they had this too”—it was completely satisfying from start to finish. I couldn’t believe you can enjoy food of this quality with a course priced at just under 13,000 yen these days. Having dinner served in the room made it even better… And being able to place orders by smartphone was so convenient. Most of all, the smile of the staff member who brought everything to us—it genuinely soothed me. I could go on forever about what I loved… The welcome sweets on arrival were delicious, the coffee available throughout our stay was great… and then there’s the rooftop! I’ll never forget spending time on that quiet, open rooftop terrace. The futon bedding had a nice weight to it so I slept soundly—I’m beyond satisfied. It made me think: I definitely want to stay again. Oh—but next time I’ll choose a room with an en-suite toilet! Haha. Thank you very much for everything!

I stayed for two nights, and the best part was that drinks were free all the time with the all-inclusive plan. I didn’t go out anywhere and just enjoyed the Onsen and drinks, which was perfect.