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The view of Matsushima from the Room was as beautiful as a painting. The meals offered a wide variety, and we were able to enjoy local flavors. My husband, who loves drinks, was very happy with the wide selection of alcohol. The view from the large public bath was also wonderful, and the amenities were well stocked. I only wished the Room had a few more amenities like those in the large public bath. We would love to stay again.

This was my second stay. Last time I had plans and couldn’t use the lounge, but this time it was raining, so I was able to relax there both during the day and at night. The complimentary alcohol service and duck soba were a wonderful touch. Although I hadn’t booked a Plan with breakfast, I wanted to try it and bought a ticket the next morning. There was a wide variety of dishes and everything was delicious—especially the zunda mochi, which truly lived up to its reputation as a Sendai specialty. It was an extremely satisfying breakfast. Everyone at the front desk, in the lounge, and at the breakfast venue was genuinely kind and provided excellent service, making my stay very pleasant. The Room felt clean, there were several types of pillows to choose from, and I personally appreciated having two towels. I would love to stay here again. Thank you for taking such good care of me.

Breakfast was excellent. There were also Miyagi specialties, which we enjoyed. The Room was easy to use, and we would like to make this our regular Accommodation.

I believe this was my second stay. The Room and the in-room bath were both spacious and very comfortable. With coffee, water, and other amenities provided, I was able to relax in the Room. The toiletries, such as lotion, were also well stocked. I was especially impressed that I received water again on the second night. Breakfast was excellent, with a wide variety of options to suit different preferences. The salad was fresh and delicious as well. The sausage I had on the third morning was so good that I regretted not having it on the second day too. This time I had work during the day, so I didn’t have time to use the lounge facilities, but next time I’d like to come for sightseeing and take it easy. It was very convenient—I could easily get to the restaurants inside the station area, and the subway station is also close by.

About an 8-minute walk along the main street from Sendai Station, the moment you step through the front entrance you’re greeted by a refreshing fragrance—pleasantly stimulating to the senses. In the lobby, depending on the time of day, there are live piano or pipe organ performances, with plenty of Bach filling the space—another delight for the ears. Even in the large public bath, you can stretch out while listening to Bach—a soothing treat for a body tired from walking. At breakfast, small dishes made with carefully selected Tohoku ingredients are packed tightly across the spread—pleasing to both eyes and palate. With a typhoon approaching and heavy wind and rain outside, we still went to watch the Eagles! This was a wonderful Hotel that became an unforgettable memory alongside Maeken’s milestone 100th NPB win.

This was my first trip to Tohoku, and I stayed here. In recent years I hadn’t found an Accommodation that truly satisfied me, but this one exceeded my expectations in every way—hospitality, meals, and the Room. I took a taxi from the nearest station, and every driver said, “Everyone says there’s nothing to complain about!” They were absolutely right. It’s well worth the price—you won’t regret staying here. For those making a Reservation, I strongly recommend choosing a Plan that includes dinner! The portions are generous, and everything is delicious, including fresh seafood and mountain vegetables. Unfortunately it rained during our stay, but we were able to relax while listening to the rain and looking out over Matsushima. We’ll definitely return to see Matsushima in another season!

The building and room were very clean, and my family was satisfied. Thank you very much.

Overall, it was a compact Accommodation, but perhaps because it is new, it was very clean and comfortable. Although it is a new Facility, the in-room TV was not a smart TV, so I’m deducting one star; however, the breakfast was delicious, and Nono is wonderful as always.

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

I suddenly felt like visiting Matsushima and started looking for Accommodation, but everywhere was pricey. The more affordable places had reviews that were, well, what you’d expect… Since my stay was short, I thought I didn’t need to do much sightseeing—then I found this place. A “Room assigned on arrival” Plan with crab at this price? Is that really okay? I arrived feeling both excited and a bit anxious, but it exceeded my expectations by far. The staff were wonderful, and even though it’s a two-story building, there’s an elevator. When I got to my Room (by chance), it was a twin room with double beds. Spacious! Clean! Beautiful! Both dinner and breakfast were delicious. The staff’s attentive check-ins were also appreciated. I finished all the crab without thinking about anything else. I noticed a framed certificate on the wall—it wasn’t quite a standard chef’s license… Turns out they’re actually an instructor who trains chefs. No wonder everything tasted so good… In the large public bath, I ended up chatting with other guests about how great this Accommodation is. If there’s one thing I’d like to mention: The small stones laid in the reclining bath area of the large public bath have come loose, and it hurt when I stepped on them—please improve this before my next visit.

We stayed as a family. We really appreciated being able to freely enjoy the welcome drinks and snacks, video games, massage chairs, and more without it feeling overcrowded. The table tennis and darts were also available 24 hours whenever they were open, and since no Reservation was required, it was easy to join in and we enjoyed them many times. It was also nice to have services like cooling sheets and face masks, and we were happy to find a ReFa hair dryer as well. Dinner was delicious—the half buffet and seafood barbecue were so good, with more than enough food. In the morning there was limited-time seafood that we could make into a rice bowl, plus the famous fried oysters, fruit, sweets—everything was excellent and we were extremely satisfied. The Room was lovely and comfortable, and this is a Hotel we would like to stay at again. Thanks to you, it became a truly memorable and fun trip. Thank you very much.

I stayed here on the day of a live concert in Miyagi. The bath was great, the breakfast was delicious, and there were various pillows to choose from, so I really enjoyed the Hotel. Unfortunately, I didn’t make it in time for the free drinks, so I couldn’t try them. At breakfast, there were many people who had probably come for the concert as well, and I was able to enjoy that lingering afterglow.

The rooms and bath facilities were very clean, and we had a comfortable stay. Breakfast was delicious, and we ended up eating more than we expected. The staff were also wonderful. We would love to stay again if we have the opportunity. Thank you very much for everything.

The Room and bathroom were very clean. I used the laundry facilities, and they were bright and well maintained. I would like to stay here again.

Like many Hotels, having only two elevators can feel inconvenient during busy times. Even if you want to take the stairs for health reasons, the doors are closed, so it seems they are not recommended and you end up spending time looking for them. Breakfast was delicious. The salad was placed at the very back, after the rice and drinks; if possible, I would prefer it to be at the beginning or at the end of the line, since I plan my portions. Overall, I had a comfortable stay with no major issues.

I stayed here for a live show in Sendai. It’s close to the station, the staff were friendly, the Room was clean, and breakfast was free with a great selection. I’ll definitely stay again. Thank you!

Thank you for taking care of us for 3 days and 2 nights. This is a very beautiful, safe, and secure Hotel filled with a strong spirit of hospitality. We enjoyed lunch and breakfast at Restaurant Symphony. The dishes were truly delicious, making the most of fresh local ingredients. The view of Sendai from the large windows is also wonderful. We would love to visit again.

The Room was clean, surprisingly quiet, and comfortable. Breakfast is included, and there is a refrigerator as well as shared washing machines and an ice maker, which made it ideal for a workcation. Both the station and convenience stores are nearby, and there are plenty of places to eat in the area. A map with recommendations is also available near the front desk. I could choose to skip housekeeping, but fresh amenities were placed by my door every day. I think it would have been even better if there had been an option to decline amenity replacement as well.

It was a very satisfying one-night stay. The buffet was great, and I was very satisfied with the reasonable rate for the Room. The view was nice, the building is large, and overall it was very good. However, I tried to pay the Hot Spring Tax for two Rooms as instructed (“Welcome drink available free of charge”), but after tapping the tag and hearing the beep, it immediately moved to the payment screen. I then tapped the second Room’s tag and heard another beep, so I paid by card and thought everything was fine—but later found out that the Hot Spring Tax for the second Room had not been completed. Not realizing this was somewhat disappointing. The Room reserved on Yahoo Travel suited me perfectly...

This was my first time visiting Sendai. Since I was traveling alone, I chose an affordable place as close to the station as possible. It was about a 10–15 minute walk from Sendai Station, and next to the front desk there were free juices available after 3:00 PM. It was quite hot, so that was really helpful. The breakfast buffet offered both bread and rice, with a good variety of side dishes. Drinks were replenished quickly whenever they ran low, which was great. There is a large public bath, but the men’s and women’s baths alternate by time slot, so unfortunately I couldn’t use it at a time that suited me.