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I stayed for two nights on my first trip to Hakodate. The view was amazing, and everything—from the service to the Room—was excellent. The Hotel also offers loaner bicycles, and there are plenty of nearby options such as car rentals and convenience stores. It’s also within walking distance of the station. There’s a morning market just a short walk away, so I had breakfast there. When I arrived in heavy rain, they immediately lent me a towel, which really warmed my heart. Even though I went in and out many times a day, they always greeted me with a smile, saying “Have a nice day” and “Welcome back.” There was no waiting for the elevator, which made everything comfortable. The Room was spotless as well. This is a Hotel I would definitely want to stay at again on my next trip. Thank you very much!

We stayed here in October 2026 while visiting from Kyoto. As you would expect from a traditional ryokan with kaiseki dining, everything was exceptional—not only the flavor and presentation of the dishes, but also the perfect timing and the attentive service. It felt like dining at a fine restaurant in Kyoto, and we truly enjoyed a relaxing, memorable time. From welcome to farewell, we were grateful for the thoughtful hospitality and attention to detail that you rarely find at larger hotels. We would love to stay again when we visit Hakodate.

We stayed here for a family trip. The Room was very clean and comfortable. Since our family tends to feel hot, the Room was warm even in mid-May, and the air conditioning was not yet available due to the system settings. However, a staff member suggested opening the window to let in cooler air, and it worked—we were able to spend a comfortable night. Breakfast was automatically included, and everything was delicious. It was especially helpful on a busy morning when we really needed it.

We arrived by taxi from Hakodate Airport. There is also a bus stop within walking distance, which is convenient. The meals were plentiful, and the squid in particular was delicious. It’s best not to expect much in terms of the view from the Room. There are two convenience stores nearby, and the refrigerator was empty so we could use it freely. The Onsen was excellent, with smooth, light water. Everyone—from the front desk to meal service and futon setup—was friendly and always smiling, which was wonderful. We will stay here again when we visit Hakodate.

First of all, the location is excellent—Goryokaku Tower, Lucky Pierrot, ramen shops, and convenience stores are right in front of you! The Room was very clean with no odors, and I had a very comfortable stay. The staff were friendly with great smiles and kindly showed me where to park! I had the best night in Hakodate!! I’d love to stay again if I have the chance. Thank you!

The Facility is clean, and having an Onsen is a nice touch—it helps you relax and recover from fatigue. The Room is also clean, and I was able to get plenty of sleep. The front desk staff member was from Nepal, but their Japanese was excellent and communication was smooth. Their smile was wonderful as well. Thank you very much.

Both breakfast and dinner were exceptionally delicious, and we were completely satisfied. The view from the lounge was wonderful. From the in-room scenic bath, we could look out over the sea, and from the living area we could see airplanes up close. In the open-air bath of the large public bath, we could look up at planes just before landing, and were truly impressed by how powerful it was. We look forward to visiting again next year after the renovations are completed.

I’m always satisfied. Given that it’s an expensive Room, you might say that’s to be expected—but consistently meeting those expectations is actually proof of very high quality. However, there’s one point I’d like to mention for everyone. There is a covered walkway to Hakodate Station, but there are no walls. So during typhoons or blizzards with strong winds, the location is only “better than most.” For normal rain, it’s not a problem.

Although we stayed for only one night, it was a very comfortable Accommodation. The room was thoroughly cleaned, and in addition to the amenities, there was a good selection of tea and mineral water provided, which made our stay very pleasant. (Filling up water at the washbasin can take away from the travel mood a bit.) When we visit Hakodate Yunokawa Onsen again, we would love to stay here again.

We stayed here for a family trip with relatives. It’s conveniently located right in front of the highway bus stop. It’s a bit far from central Hakodate, but it’s only about 15 minutes by bus. The Room was nice, and the seafood meals were especially outstanding—our older relatives were delighted. The bath had wonderful water and we really enjoyed it; they said they would definitely like to stay again. We felt it was the perfect place to relax and recover from fatigue. Thank you very much.

There are a Seicomart convenience store, Tsuruha Drug, and McDonald’s nearby, making it a good choice for a longer stay. Considering that the drink bar and late-night snack service are included in the rate, it offers great value. The baths also include a sauna and cold plunge pool—everything you could want. I came this time to visit Mt. Hakodate and do some sightseeing, and the front desk staff were very helpful; I’d like to stay here again when I’m in Hakodate.

I’m a local, but I’d wanted to stay at this hotel for a long time. They kindly accommodated my request, and I had a single room on the 10th floor facing Mt. Hakodate with an amazing view. The breakfast buffet was delicious and well balanced with both Japanese and Western options. I’d like to stay again if I have the chance.

I chose this Hotel because it was very reasonably priced and the buffet looked great. It’s close to the highway bus stop, and it’s also close to the bus stop for buses back to Hakodate Station. This time we stayed in a Japanese-style room with a partial ocean view, and it even had a wooden-floored area—spacious enough that it felt almost too big for three people. There were no steps, and the toilet and shower room were clean. The buffet was excellent: crab, of course, plus beef tendon curry, handmade fried shrimp and shrimp mayo, and an unusual but delicious ohagi dessert. I’m more of a bread person, and the breakfast bread selection was wide-ranging, high quality, and very tasty. We stayed two nights, but the food was so good that we never got tired of it. I also appreciated having mineral water in the refrigerator. Since this is a popular Hotel that gets crowded with groups and families with children, I think you can stay comfortably by checking in early or adjusting your timing slightly for meals or the baths. The building is spacious, with various well-designed Facilities such as a lounge where you can enjoy good coffee and play areas. There are elevators for each of the four buildings as well, so we had a fun stay without any stress. Rather than cold service rigidly following chain-Hotel manuals, we felt warm hospitality throughout that was fairly flexible depending on the situation. I visit Hakodate often, and compared with staying at Hotels around Hakodate Station area, I was more satisfied staying at this Hotel—so I’d like to stay here again.

Since we didn’t rent a car this time, we traveled by bus from Hakodate Station, but it was only a 3-minute walk from Tropical Botanical Garden-mae, so it wasn’t inconvenient at all. A friend said the interior and the Room were far better than you’d ever imagine from the exterior. I believe I made a Reservation for the cheapest Room type, but to my surprise we were upgraded to what seemed like one of the best Rooms. It was a wonderful, spacious Room with a very comfortable sofa where we could truly relax. If I have the chance to visit again, I’d like to make a Reservation for the best Type A Room. I was looking forward to enjoying sparkling wine in the lounge, Hakodate milk soft-serve ice cream, and Misuzu Coffee—and they even had watermelon as well, which made me really happy. The soft-serve was unbelievably delicious. I don’t usually drink coffee, but Misuzu Coffee is so good that I decided to have it while in Hakodate. Being able to enjoy it as many times as you like until 10:00 p.m. is much appreciated—though my friend mentioned that in the morning there was only Misuzu Coffee. The bath is available even late at night, which is also very helpful. Even if you fall asleep after dinner and drinks, it’s great to be able to wake up and take a bath during the night. Dinner was an omakase sushi course that included fugu tatsuta-age; between the tuna selections and seasonal sushi, everything was satisfying and enjoyable. Breakfast was a buffet with plenty of options—I especially loved the soup curry. Overall, I think this is an excellent Accommodation with courteous front desk staff and a very positive impression. Just one thing: many Hotels these days provide deodorizing sprays, but I’m sensitive to fragrances—so I would prefer not having them in the Room or used during bed-making.

This was my first trip to Hakodate. There is only one direct flight a day from Nagoya, and I was incredibly lucky to get a ticket. Visiting a new place for the first time is so exciting. The Room had huge floor-to-ceiling windows with a panoramic view of Mt. Hakodate. The space was generous, and the bathtub and sink were spacious as well. The lighting switches were thoughtfully placed throughout, making everything very convenient—it was almost too comfortable! Dinner at Kita Jin (booked separately) was also excellent: premium Genghis Khan in a private room, relaxed and delicious. Breakfast was around 8:00, and we were seated right away. We came without much prior knowledge and were amazed by the variety—and even more by the quality of every dish. My spouse and I travel all over the whole country, and this may have been our best breakfast ever. Personally, I loved the eel snack with tea, dim sum, sashimi, chiffon cake, and egg tarts. What stayed with us most from this trip was meeting so many wonderful people in Hakodate: The kind driver with a great smile on the airport limousine bus. At lunchtime at Lucky Pierrot near the station—busy as it was—a female staff member still let us draw an Ichiban Kuji lottery ticket and gave us a pin badge with a big smile. At NIPPONIA Hotel Hakodate Port Town on our first day—a female staff member kindly explained everything and gave us a hand-drawn illustrated map of nearby spots within walking distance. On an evening sightseeing taxi tour to see Mt. Hakodate’s night view—a female driver born in Hakodate from Donan Taxi carefully explained local history, the Western-style houses in Motomachi, and the origins of Soma-tei. The staff who made our motorboat cruise even more enjoyable under clear skies the next day. At lunch near the station at Uni Specialty Shop Yoichiya—a female employee whose attentiveness and refined service truly impressed us. And above all, at Century Marina’s front desk—the female staff member who kindly explained everything for our first stay left a wonderful impression with her polite service; of course, the male staff member at checkout was also outstanding. The quick yet courteous service at Kita Jin was excellent as well—we are truly grateful to have stayed at this Hotel. It was an intense 2-night/3-day trip to Hakodate, but seeing everyone working so hard to make their city shine really moved us—it looked genuinely inspiring. We will definitely come again. I truly fell in love with historic Hakodate from the bottom of my heart!

This was my first stay. The station and morning market were close by, and the view from the open-air bath was amazing, so I was very satisfied. The staff were also pleasant and welcoming. The only disappointing point was that the restaurant I chose with the breakfast voucher wasn’t very good. I had been looking forward to breakfast at the morning market, so that was a shame—choosing the right place matters. Everything else was great, and I’d like to visit again.

To celebrate my 60th birthday and my mother’s 90th, the four of us—my mother and three sisters—stayed for one night. In the request box I wrote, “Do you have celebratory chanchanko vests we could use?” thinking it was a long shot, but when we entered the room they had been properly prepared for us. I was truly touched, as I assumed they were only available with a special celebration plan. We were driving around to various places, and due to my carelessness my sister accidentally caught her finger in the car door. We couldn’t find a pharmacy, and even the convenience store didn’t have what we needed, so we were at a loss. When I consulted a male staff member at the front desk, he responded immediately and it was a huge help. Thanks to his quick first aid, the swelling seemed to go down considerably by the next day. Thank you very much. Everything at the buffet was delicious, and my mother—who doesn’t usually eat much—kept saying how good it was. When we asked staff at the venue to take photos, they kindly did so without hesitation, and everyone else was also very considerate. The staff member I met in the large public bath was friendly as well, and the water temperature was just perfect—it felt wonderful. It was two memorable days for us. Thank you again for everything.

I’ve stayed here many times. The sauna is excellent, and I also appreciate the complimentary drinks service.

I think it was a very good hotel. It feels like a slightly higher class than a typical business hotel, and you can really sense the dedication in everything—from the staff and the overall atmosphere to the breakfast. Their enthusiasm for making your stay a good one comes through, and it made for a wonderful visit. Thanks to them, I had an enjoyable time in Hakodate.

Thank you very much for your hospitality. This was my second stay, and the front desk staff were pleasant and made my stay very comfortable! I also became a fan of the breakfast curry—it was perfectly seasoned. If I have the chance, I would love to stay again just for the curry.