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Being welcomed back with “Welcome home” always puts me at ease from the moment I arrive at the front desk. It was very crowded during the Silver Week holidays, but even so, the staff’s warm hospitality—such as wiping my rain-soaked suitcase with a spotless white towel—meant so much to me. The bath was just right, and as always, the meals were delicious and beautifully presented. Whether it was the food or the wine, I truly enjoyed a deeply satisfying time. I have an intense workload ahead through next year, but when I’m worn out again, I’d love to come back for some relaxation.

We stayed here to celebrate my father’s 88th birthday. Only my parents stayed overnight; after I escorted them to their Room, I left. The proprietress remembered that it was for his 88th birthday and arranged a surprise celebration with the staff. Both my father and mother were truly delighted, and I’m told it became a wonderful memory—thank you very much. This is a lovely Ryokan with exceptional hospitality.

This was my third stay. Although it is your 6th anniversary, the entire property felt very clean, and the changing room in particular was spotless—shiny and very pleasant. The meals were also excellent. Last time I borrowed a magnifying mirror and a hair iron, and this time they had already been prepared for me. I was truly impressed by such attentive service. Next time, I would love to bring my daughter’s family and stay again.

Thank you again for a wonderful stay. This was our first drive in our new car and also our first stay at Gora Kadan, but we were met with heavy rain. Even so, thanks to the warm welcome from all the staff, your help with loading and unloading our luggage, and your thoughtful care for my mother-in-law, all of our worries disappeared and we were able to enjoy a comfortable stay. We sincerely appreciate your attentive hospitality. We would love to stay again.

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

Everyone on the staff, including the front desk team and the attendants, was kind and welcoming. My husband especially remembers being spoken to in the lobby. There were so many things we liked. The Onsen had excellent non-slip measures in place, so we could enjoy the baths safely. For karaoke, our name was posted, so we didn’t have to worry about other guests peeking in. It was also convenient that all the Facilities we wanted to use were grouped together on the second floor, making it easy to get around. There’s too much to list here, but we would love to visit again.

The bath in the Room was great, and the private open-air bath was also wonderful. The meals were served as a course, so we were able to enjoy them while having a nice conversation. Although it can’t be helped that the elevator and other Facilities felt a bit old, everything was well cleaned overall, so we had a very comfortable stay. It was a very satisfying trip for us as a couple. Thank you very much.

My monthly staycation is usually at a Hotel in my local Minato Mirai area, but this time I went a bit farther to Hotel Indigo Gora. I drove there alone, and the winding mountain roads in Hakone were a little tiring. I arrived before check-in and planned to relax at the footbath, but as soon as I parked in the outdoor lot in front of the Hotel, a staff member came right away and helped with my luggage. The welcome drink and Umaibo snack were a nice touch, and being able to check in comfortably while seated is one of those pleasures you expect from a Hotel of this class. When I entered my Room with the staff’s guidance, I couldn’t help saying, “Beautiful!” out loud. It’s a compact Hotel with around 100 rooms, but the Japanese-modern design—combining a raised tatami area with beds—was truly charming. I usually prefer modern Hotels, but this stay reminded me how calming and appealing Japanese-modern style can be. For dinner, I ordered à la carte at the on-site restaurant. The shrimp, scallops, and abalone in the bouillabaisse were surprisingly tender; the burrata was rich and paired perfectly with tomato and basil. The white wine went down easily. Since I don’t eat much, I also appreciated having à la carte options instead of only set courses. The bath in my Room was spacious, and I was able to fully enjoy the Onsen at leisure. The breakfast buffet also impressed me in both variety and quality—especially the green beans dressed with sesame sauce, which tasted far better than anything I could make at home. Even as someone who eats lightly (and can be picky), it was more than satisfying. The hospitality from everyone on staff was excellent, and the entire property was beautiful and comfortable. It was a wonderful Hotel that made me want to return again.

This was an Accommodation I was very satisfied with. The private bath and the in-room bath were especially wonderful, and I was able to relax and fully enjoy the Onsen. Overall, I felt it offered great value for the price. For breakfast, rice, miso soup, raw egg, and natto are available for unlimited refills, but the initial serving was already generous enough that refills weren’t necessary—I was very satisfied. For dinner, you can choose from two course options; however, at check-in on the first day, the sushi & shabu-shabu course was fully booked. Even so, both courses were excellent in both quality and portion size, and everything was delicious. The amenities were also well stocked, and I appreciated the snack service as well as the wide selection of yukata provided. There were complimentary ice cream and coffee services along with late-night soba throughout my stay, which made me feel how extensive the services were. The late-night soba was also very tasty. If I had to mention one area for improvement, it would be dinner service. Sometimes water or tea was provided at the start and sometimes it wasn’t; also, there were times when drinks weren’t refilled unless we asked. That point stood out slightly, but aside from that I was extremely satisfied overall and would definitely like to stay again.

Herbal medicinal teas before and after meals are also a nice touch. At dinner, you can drink as much as you like of your preferred beverages, including alcohol, and every dish was truly delicious. Although we stayed on a weekday, they kindly served us the weekend-only sashimi as well, which we enjoyed with fresh wasabi! The baths were crowded, so we couldn’t relax as much as we’d hoped, but overall we were satisfied. However, it was disappointing that the futon in the Japanese-style room was quite thin.

We stayed in the detached “Tsuki” room with a private open-air bath. The room was spacious and spotlessly clean, and it had two Simmons semi-double beds, so we slept comfortably with plenty of space. There are two different hot springs with different water qualities: the in-room open-air bath uses Kiga Onsen, while the open-air bath in the large public bath uses Owakudani Onsen. As soon as we arrived, we went to the public bath first to enjoy the milky, cloudy waters of Owakudani Onsen, then after dinner we took our time soaking in the private open-air bath in our room. The next morning, we started again with the open-air bath at the public bath—truly a hot-spring-filled stay. Both times we used the public bath there was no one else there, so it felt completely private; we were able to relax without even needing to use the free reservable private baths. After soaking right after arrival, I had a welcome beer. Since I’d already been in the hot spring, I skipped using the footbath and enjoyed it in the lobby instead. The beer tasted amazing after bathing. Dinner was kaiseki cuisine. It may look like small portions at first glance, but it was beautifully presented (including the tableware), carefully prepared, well seasoned, and delicious. My husband eats a lot and eats quickly; he seemed like he wanted a bit more midway through, but by the time he finished everything he was full and satisfied. There were many drink options as well; however, all sake was only available by single-serving carafe (one go), which was a little disappointing. When traveling we usually order a local sake tasting set (often three kinds served in small cups) to find favorites for souvenirs—but that wasn’t available here. The mandarin orange cocktail I chose instead was delicious though; if I’d ordered sake I probably wouldn’t have tried it, so perhaps it worked out for the best. Breakfast also had many side dishes and was very tasty—we were completely full. You don’t often eat that much breakfast unless you’re staying at a ryokan. In addition to yukata you can borrow near reception, there were also samue loungewear and a bathrobe provided in our room. Since I tend to toss and turn while sleeping, being able to sleep in samue instead of yukata was great. The amenities and supplies were well stocked too, and coffee made by grinding beans with a mill tasted excellent. The only disappointment was that there wasn’t an insect screen on our window. We wanted to cool down naturally after bathing by letting fresh air in—but without a screen mosquitoes would come inside if we opened it. Other than that everything was excellent. It’s highly recommended for adults looking for a relaxed getaway. Thank you very much.

It was a truly wonderful Ryokan with a nostalgic, traditional atmosphere while still feeling very clean. I especially recommend the private open-air bath in the guest room—it was incredibly relaxing. We had both breakfast and dinner, and they were excellent in both taste and portion size. Also, even though it was last-minute, I asked on the day for a surprise plate for my wife, and they kindly arranged it for us. I don’t usually return to the same place when traveling, but this is somewhere I’d like to visit again next year. Highly recommended.