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The hotel staff also provided excellent service; when using the male bath area where room key cards are handed over at reception, they promptly returned it with a smile even when I finished earlier than expected. I look forward to staying again on future tours or trips! If possi

I’ve stayed at Super Hotel quite a lot, but this Super Hotel was truly excellent! First of all, the service was great. The welcome bar from 6:00 PM to 8:00 PM was also wonderful. The Onsen is a high-concentration carbonated bath, and it was very relaxing. Breakfast was quite vari

The open-air bath has chairs for enjoying the outside air, allowing for a thorough relaxation. The starry sky was also beautiful, perhaps due to less light pollution compared to the city center. The post-bath lounge has a tatami and manga corner, and being on the top floor, the v

I was impressed with the universal design of the room and chose "Ajisai" again this time. Perhaps due to the season, mosquito coils were lit in the open-air bath area, and a mosquito repellent device was already turned on inside the room. The room was impeccably clean, making

It features an indoor bath and a semi-open-air bath scented by the forest, along with well-prepared kaiseki cuisine. It offers the perfect setting to enjoy an extraordinary getaway as casually as locals might go out to see a movie. I made a Reservation at this Accommodation—where

If I may make a suggestion, having shuttle buses around 4–5 PM from Kansai Airport would be even better! (My frequently used flights tend to arrive in the evening...) I will definitely use this accommodation again when departing from Kansai Airport. Thank you for providing

I come to Wakayama once a month and stay here each time. This time, the front desk was extremely helpful, and I really appreciated it. Thank you to the front desk staff. Also, when I write requests on the questionnaire in the Room, they are sometimes fulfilled later on. I’m very

Even though it was a late check-in, the front desk staff were very courteous, and I felt comfortable staying here. I was told the unit bath was being renovated, and the bathroom and toilet were extremely clean. Of course, the Room was also very clean—I was completely satisfie

The staff's service was excellent, and I enjoyed my much-anticipated meal in the calm atmosphere of the new building. The food was truly delicious, and you can tell the chef has great taste—every dish brought satisfaction and made for a blissful experience. I also got to enjo

They offer a happy hour with unlimited alcohol (no beer, though) until the evening!! I was really happy (lol). After checking in, we stayed in the dining area and had a great time instead of going up to our Room. The front desk staff were also very friendly and helpful, which mad

We are always grateful for your support during the events of European universities. When students arrive early at Kansai Airport, your kindness in allowing early check-in before the usual time is truly helpful for those who are exhausted from the long flight and significant time

Thank you for having us for two nights and three days. I’m writing to share a few concerns. First, regarding the guest Room: I noticed hair stuck to the wall of the bathroom in the Room, even though we hadn’t used it. Also, this is about one particular staff member. When we ran

The Hotel was very clean, close to the station, and there were plenty of places to eat around it, which was really convenient. The rate was also very affordable, perhaps because it was a weekday—I almost felt bad paying so little. I would love to stay again next time. Thank you v

The Room was very clean and seemed well-maintained. The kitchen Facility included items such as a cutting board, knife, frying pan, small pot, and cutlery, making cooking easy and convenient. The surrounding environment was quiet and comfortable, which made our stay very pleasant