บริเวณรอบๆ พิพิธภัณฑ์ลาลิค ฮาโกเนะ × ที่พักชมดอกไม้การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Remembering how delicious the food was when I previously visited with my daughter, my spouse and I returned this time. We arrived by car a little before 3:00 p.m., but many staff members greeted us with warm smiles, which was very reassuring. All of the staff were wonderful, and both the Facility and our Room were clean and comfortable. Dining in the stillness, with only the sound of evening cicadas in the background, each dish was thoughtfully crafted and looked as beautiful as it tasted. We were also delighted by an extra chef’s special that wasn’t on the menu—it felt truly heartfelt. As a history enthusiast, I signed up for the “Mystery-Solving Adventure: Discover History and Stories.” I didn’t feel much of a historical element, but solving puzzles while enjoying our meal was more than enjoyable. Even though we stayed at a great value using IKYU Earn Points, we were also given prizes, which made us feel almost undeserving. This is an Accommodation I would definitely recommend to others. I’d love to visit again in another season. Thank you for such a wonderful time.

First of all, the cleanliness of the Hotel’s Rooms and other Facilities was very, very good. I stayed for three nights and treated myself by taking an Obon holiday at this Hotel. It was an Obon holiday filled with gratitude for the food and all the staff. The Onsen was also wonderful, and I felt genuine care in every detail, including the free ice pops after bathing. Thank you for such a wonderful trip with my dog. I will come again, and I look forward to staying with you then as well.

It was my first stay in several years. Due to my own booking mistake, it was a smoking Room, but the front desk offered to prepare an air purifier; the smell did not bother me that much. The Room was spacious, and I enjoyed the meals—they were delicious. Above all, the staff, including the front desk team, were truly wonderful—always smiling and pleasant. Thank you very much. It made for a very good trip.

As expected of Tokyu Harvest Club’s top-tier Hotel. The Room was spacious with high ceilings, fully stocked amenities, and the staff were gentle and attentive. I wasn’t expecting the in-room refrigerator to be free, but I really enjoyed the carefully selected lineup. Above all, I was impressed by the dining. Rather than relying solely on great ingredients, everything was thoughtfully prepared and presented so it could be enjoyed even more beautifully and deliciously. They also accommodated food allergies and preferences as much as possible. I saw other comments saying breakfast was disappointing, but for us both the quantity and quality were more than sufficient. We love vegetables, so we would have been happy with even more—but that’s just personal preference. Considering the price, it’s not a Facility we can visit often, but if we have the chance, we would definitely like to return. Thank you for taking such good care of us.

This was my third stay. It was my first time visiting in summer, and the lush greenery outside the window was very soothing. There are many international staff members, but everyone works hard and it never feels out of place. This time, I ordered cake and coffee to go from the café lounge, and I really appreciated how a Japanese staff member carefully packed the cup in the cake box so it wouldn’t tip over—such thoughtful attention to detail. I’ll be back again. Thank you very much.

Although we stayed for only one night, we were very satisfied. We were able to forget the hustle and bustle of the city, relax, and enjoy being surrounded by nature. The staff were wonderful, and it was an Accommodation we would like to visit again. Thank you very much.

This was my second stay. Just like last time, the meals were incredibly delicious and truly impressed me. Even classic dishes like shabu-shabu had thoughtful touches that felt unique to this Accommodation, which was a pleasant surprise and made dining a real joy. The Room was also comfortable and clean, and I was able to relax completely. The Onsen was wonderful, and I enjoyed the bath in the Room as well as the other private baths many times. The attentive yet unobtrusive service was also very pleasant. Thank you very much. I would love to stay again.

A Hotel with a calm atmosphere, and the dinner portions were generous and delicious. Many of the staff were foreign, and their service was very polite, which left a great impression. The indoor large public bath was set to a lower temperature during summer and felt very refreshing. The outdoor open-air bath had milky water, and the peaceful scenery was truly relaxing.

I recently traveled to Hakone. I was unsure which Hotel or Ryokan to choose, but I decided on Mitake-san because they offered in-room dining that looked delicious in the photos and had a private open-air bath option. Upon arrival, we were warmly welcomed by adorable cats and kind staff, and the food was absolutely delicious. We enjoyed a wonderful and happy two days in Hakone. I hope to visit again within this year!

Once again this year, we were satisfied with the Accommodation, meals, and Onsen. We look forward to staying with you again next year.

As I wrote in the title, the service during meals was great. They even served us, and when I asked for some ice, they rushed around looking for an ice pail—sorry for making you run around. They also cater well to international guests, and the foreign staff were working hard too. It left a very good impression. One thing I would have liked was a dinner menu. Just when we thought the meal was finished, tempura and another dish came out, which threw off the timing a bit. Overall there were no major issues, but I felt a little more explanation would have been helpful. I also thought there was only one open-air bath, but there are actually two—and at night it’s hard to see them, so we almost missed one. The hospitality is excellent; with just a bit more guidance, there would be nothing to complain about. Thank you very much.