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ผู้ใหญ่2คนเด็ก0คน1 ห้อง
3  สิ่งอำนวยความสะดวก
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พักผ่อนอย่างเต็มที่ท่ามกลางธรรมชาติอันยิ่งใหญ่ของฮาโกเนะพร้อมกับสัตว์เลี้ยงแสนรักของคุณ

We have stayed with our dog at many luxury hotels in Japan and abroad, and this was honestly one of the very best—easily competing for No.1 or No.2. If I were to compare it internationally, it was so exceptional that I couldn’t decide which is better: this stay or The Manor at Capella Singapore. It was a magnificent detached villa suite that stands proudly alongside the world’s top luxury hotels. We stayed for two nights from 9/20 with three family members and our dog. Because a typhoon was approaching, we arrived early, but the staff handled everything politely and smoothly and escorted us to our Room about two hours earlier than usual. Before our stay, I read every Review on IKYU, and I felt that many of the points raised in the past had been improved. I was also impressed by how sincerely they take guest feedback to heart. Since this was a two-night stay costing around 1,000,000 yen, I was slightly concerned about whether the experience would truly match the price—but the sense of exclusivity in the detached Room (No.100) far exceeded my expectations. A dedicated parking space; an approximately 300㎡ private dog run; a two-story layout with two bedrooms; in-room dining available exclusively for this Room; complimentary champagne and free drinks in the refrigerator; private dining rooms when using the restaurant—these thoughtfully differentiated touches made perfect sense and felt genuinely worth it. The meals were especially outstanding—clearly a level above any Hotel we have stayed at before. The matsutake course and clay-pot rice were exquisite, and on the second day of our Multiple Night Stay they prepared an entirely different menu from the first day. For anyone considering RETONA, I strongly recommend staying at least two nights—and if possible, specifically in this villa suite—to truly experience what makes it special. (I’m sure other Rooms are wonderful as well.) It became an unforgettable three days worthy of celebrating my daughter’s 12th birthday and our dog’s 6th birthday. We are deeply grateful to all staff members for their kindness throughout—including their attentive email support even before arrival. If I may mention just one small request: there was a spider web on the ceiling above the sink area. We fully understand that insects are common given the lush natural setting—and it’s something we could remove ourselves—but checking higher areas as well would make everything even more perfect. Next time, we will definitely return as a family to stay in the same Room in spring or summer to enjoy seasonal dishes again. This has become one of my favorite luxury hotels—thank you very much for everything.

東京都 トイプーマロン 22/9/2026
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