บริเวณรอบๆ พิพิธภัณฑ์สัตว์น้ำฮาโกเนะ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง - 2หน้า

We visited with our 3-month-old baby. As it was our first trip with a child, we were anxious at first, but thanks to the warm hospitality and flexible support, we were able to relax and enjoy our stay. We had made a Reservation for a dinner course at the restaurant, and I was worried that if our baby cried it might disturb other guests. The staff continued to reassure me with thoughtful words, and I was especially impressed by how quickly they arranged to change the latter part of the meal to room service. I’m truly grateful to the kind female staff member who took care of us at dinner! Because of this heartfelt service, we decided to make our next Reservation with a Hyatt property as well. Thank you very much!

The bar counter was wonderful, and we enjoyed many cocktails. When we shared our preferences, the bartender created drinks on the spot, making it a truly enjoyable experience. The champagne brunch we had been looking forward to was a luxurious moment with breathtaking views. We were able to relax at the bar during café time and in the Onsen until the 2:00 PM check-out, making for a very satisfying stay. We would love to visit again.

This was my first stay, and I was able to spend such a fulfilling time that it hardly felt like just one night and two days. From the warm welcome upon arrival, everything was handled with great care, and the staff’s heartfelt hospitality left a strong impression. Throughout my stay, they paid attention to even the smallest details, and their service remained wonderful all the way through to the farewell at departure. Rather than feeling formal or routine, it truly felt like they valued each guest as an individual. The Room had a calm atmosphere, and best of all was the open-air bath attached to it. The luxury of being able to soak in the Onsen slowly whenever I wanted was exceptional—it felt so good that I wanted to go in again and again. Enjoying the open-air bath while taking in the surrounding garden and nature helped me forget everyday fatigue. Each dish was prepared with great care, and I could enjoy not only the flavors but also the presentation and sense of seasonality. The meal itself became one of the highlights of my trip—it was that satisfying. The overall atmosphere of this Ryokan is also wonderful. It is quiet and relaxing, and simply being inside made me feel naturally at ease. Everything is well maintained down to the smallest details, making it a perfect space for enjoying an escape from everyday life. Although it was a short stay of one night and two days, by checkout I felt surprisingly refreshed both physically and mentally—I was able to truly recover from my fatigue. This is a Ryokan where you can honestly think, “I want to stay here again.” If you are looking for Accommodation in Hakone, I highly recommend staying here at least once.

It had been a very long time since my last visit. The warm, homey atmosphere was just the same, and the Onsen water was as wonderful as ever. Lately I’ve mostly stayed at Accommodations with an Onsen in the Room, but I was reminded again how great Yunohana is—unchanged and truly special. I’ll be back again. The meals were delicious too.

The facilities, bath area, and Room were all clean and tidy, making for a very comfortable stay. There was a great variety of food we enjoyed, along with many kinds of alcohol and drinks—it felt like a luxurious Business Hotel. The staff were very kind, and check-in and payment were smooth. The weather wasn’t great, but it was still a fun golf trip. The misty garden had an almost magical atmosphere and was lovely too.

We stayed for one night to celebrate my girlfriend’s birthday. All the staff were always smiling, and their service was polite and attentive, so we had a very comfortable and enjoyable time. Upon arrival, we were shown to a private room next to the lobby, where we enjoyed some tea and sweets while choosing yukata. The lobby also had books and a souvenir shop. On the rooftop terrace there was a footbath, and we could truly relax while looking out over Lake Ashi and the surrounding mountains. We didn’t use them this time, but there was also a table tennis room (paid) and a kids’ room. The view from the open-air bath in our Room was amazing—I ended up soaking three times: on the first evening, at night, and again after breakfast on day two (haha). It seems they can also adjust the set temperature of the open-air bath upon request. In addition to the shower next to the open-air bath, there was also an indoor bathroom in the Room. I was happy that the hair dryer in the Room was ReFa. We had both dinner and breakfast during our stay. Both meals were served in the same private room we were shown to upon arrival. Dinner started at 18:00, and breakfast could be chosen between 8:30 or 9:00—great for someone like me who isn’t good at waking up early. Dinner included dishes such as salt-crusted grilled spiny lobster as well as lava-stone grilling of Kanagawa beef and Ashigara beef, which made it really fun. Both dinner and breakfast were truly excellent, and my girlfriend was very satisfied. The large public bath wasn’t very big, but it wasn’t crowded at all—we were able to bathe almost privately most of the time. The water was milky/opaque (nigoriyu), and my skin felt pleasantly soft afterward. I’ve been to Hakone several times, but it’s rare to find an Accommodation this good. We would definitely love to stay again. Thank you very much!

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.

This property boasts a wonderful location where you can soak in the hot springs while gazing at Mt. Fuji. Located at Ubako Station, it is easily accessible by ropeway. The hotel also runs frequent shuttle buses, which was very convenient. You can also enjoy views of Mt. Fuji from the Japanese-style room, making for a relaxing and luxurious stay.

This was our second stay, and the three of us—my daughter, my grandchild, and I—visited together. We were assigned a Room at the property’s discretion, and it was spacious and wonderful; we were truly impressed. Due to various circumstances we could only stay one night, but we enjoyed it to the fullest. The meals were delicious, the staff were very kind, and we were able to relax—everything was truly great! My grandchild kept saying how much fun it was. We’d love to come back again.

I was able to relax a lot again this time. It was a shame it rained, but I still managed to enjoy the open-air bath. Thank you very much for upgrading our room! Starting this visit, late check-out (1-hour extension: 3,300 yen) became available, and we used it right away. I’d like to use it again when we visit in December next time!

This was our second stay, following last year. We stayed for two nights with four adults and our dog (a Yorkshire Terrier). The Room is spacious, so even a family of four can relax comfortably. The bedroom is also roomy—when we pushed the two beds together, there was still plenty of space for three people. The pet amenities were well stocked, and we had a very comfortable stay even with our dog. The kitchen is easy to use, and it’s convenient that almost everything you need is provided except seasonings. The refrigerator was pre-stocked with drinks such as wine, cup sake, craft beer, cider, and juice, as well as snacks and sweets—these thoughtful touches were much appreciated. One small disappointment was the coffee. Although there were four of us, there were only three coffee capsules; having one per person would be better. Also, we realized too late that coffee for the second day required advance request by the previous day, so we couldn’t receive it and ended up buying some from a vending machine. For a Multiple Night Stay, clearer guidance would be appreciated. The terrace feels private, and although it’s on the first floor, you can see Lake Ashi and the torii gate of Hakone Shrine through the trees—the location is excellent. Last year we noticed quite a lot of weeds in the garden area, but this time it was neatly maintained; we were happy to see that improvement. The terrace footbath was a bit too hot for us. Even at the lowest temperature setting it was still hot; we added water to adjust it but found it difficult to get just right. This may depend on the season and personal preference, but finer temperature control would be welcome. Once at a comfortable temperature, enjoying the footbath while feeling the evening breeze would be wonderful—and likely become one of our favorite moments unique to this Accommodation. The BBQ grill kept on the terrace is also easy to use, making casual BBQs another great feature. Overall, being able to spend time with family and our dog without worrying about others is what makes this place especially appealing. With well-equipped Facility features and amenities—and a relaxing atmosphere with Lake Ashi nearby—this is an Accommodation we’d love to return to again.

The building, Rooms, and all shared areas are stylish and spotless. The services and meals are excellent. There is nothing around the Hotel, so I was able to relax quietly in the in-room Onsen.

We have stayed with our dog at many luxury hotels in Japan and abroad, and this was honestly one of the very best—easily competing for No.1 or No.2. If I were to compare it overseas, it was so exceptional that I genuinely couldn’t decide whether it surpasses the Manor at Capella Singapore. It was a detached villa suite of outstanding quality, fully comparable to top luxury hotels worldwide. We stayed for two nights from 9/20 with three family members and our dog. Because a typhoon was approaching, we arrived earlier than planned, but the staff handled everything politely and smoothly and escorted us to our room about two hours earlier than the standard check-in time. Before our stay, I read every review on Ikkyu, and I felt that many of the points raised in past feedback had been improved. I was also impressed by how sincerely guest opinions are taken into account. Since this two-night stay cost around 1,000,000 JPY, I was slightly concerned about whether the experience would truly match the price—but the sense of exclusivity in Annex (No.100) exceeded all expectations. The dedicated parking space; an approximately 300 m² private dog run; a two-story layout with two bedrooms; in-room dining available exclusively for this villa; complimentary champagne and free drinks in the refrigerator; private dining rooms when using the restaurant—every detail felt thoughtfully differentiated in a way that made complete sense. The meals were especially outstanding—clearly a level above any hotel we have stayed at before. The matsutake course and clay-pot rice were exquisite, and on our second night they prepared an entirely different menu from the first day despite our consecutive stay. To truly experience RETONA at its best, I strongly recommend staying at least two nights—and if possible, choosing this villa suite specifically (though I’m sure other rooms are wonderful as well). It became an unforgettable three days worthy of my daughter’s 12th birthday and our dog’s 6th birthday. We are deeply grateful to all staff members for their warm hospitality, including their attentive email communication even before arrival. If I may mention just one small request: there was a spider web on the ceiling above the sink area. We fully understand that insects are common given the natural surroundings—and it was minor enough for us to remove ourselves—but checking higher areas as well would make everything even more perfect. Next time we will definitely return as a family to stay in the same room again—perhaps in spring or summer—to enjoy seasonal dishes different from this visit. This has become one of my favorite luxury hotels. Thank you very much indeed.

The foreign staff were very attentive and provided excellent hospitality. The meals were also delicious. The only disappointment was the bath. The water may be good, but it is far too small—fine for two people, but I would hesitate to use it with three. Since Hakone is a hot spring area, I would have liked a bath that could accommodate at least four or five people.

To sum it up, it was amazing! The Accommodation isn’t large or brand-new, but it was very clean and had a cozy, pension-like feel. The buffet was carefully prepared dish by dish, and everything was truly delicious. Empty drinks were replenished right away, and there was more than enough variety for me. (Some items, such as beer, are available for an additional charge.) Even beyond meals, drinks were available until 21:00, with snacks as well—the hospitality was outstanding. All-inclusive is the best! Everything was handled with such care that I was genuinely impressed. Of course, the staff were wonderful as well. It’s an Accommodation I’d love to stay at again when I visit. Thank you very much.

Everything was excellent! We’ll definitely be back.

The rooms and hot springs have a sense of history, but they are clean and very satisfying. The baths switch between men and women by time slot. The best part, without a doubt, was the food. With a Japanese-Western fusion style, both the Western and Japanese head chefs showcase their skills. It’s not a buffet; the dishes were served at just the right pace, making the meal both enjoyable and delicious. I would definitely like to visit again.

The Room had a continuously flowing cloudy Onsen, and we truly appreciated the thoughtful Room Service and Shuttle Service. It was excellent value for a Saturday stay for one guest. The only disappointment was that amenities such as facial lotion were individually packaged and provided for just one use—I would have appreciated at least two uses. The meals were the right amount for me, but they may feel a bit light for younger guests or men. Next time, I’d like to enjoy a drink at the bar.

As soon as we entered the Accommodation, there was an indoor dog run, and all the dogs were very friendly—our dog seemed to have a great time too. The Room was clean and well maintained, which made our stay very comfortable. The Facility information could be accessed by scanning a QR code and viewing it on our own smartphones, so there was nothing unnecessary on the table—it felt simple and uncluttered. The meals were delicious as well. Thank you very much.

When I called to let them know I would be checking in late, they were very pleasant and helpful. The room was spacious, and the view really felt like Hakone. Although my stay was short, it was very comfortable! The bath was also excellent!