บริเวณรอบๆ พิพิธภัณฑ์สัตว์น้ำฮาโกเนะ × โรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

Both dinner and breakfast were very delicious, and the ayu served at dinner this time was especially outstanding. The bath in the Room was also spacious, allowing us to relax and soak comfortably. We were soothed by the greenery in the garden, and we were also happy to see wild deer. We would love to visit again.

It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

This Accommodation has become more upscale in recent years and is now a bit of a splurge for me, so I visited this time to take advantage of a great deal. As always, the Onsen was wonderful, the meals were delicious, and the Room was spacious and very comfortable. I was also happy that you remembered my various requests from previous stays. Thank you to all the staff for your hospitality again—I’d love to visit again when I find another opportunity.

We visited this Accommodation for the first time in March after it received the strongest “Absolutely!” recommendation among several options, and it was the first time in a while that we felt completely satisfied in every respect. From the courteous and accurate communication during the Reservation process, to the atmosphere, use of space, staff professionalism, and cuisine—everything met our expectations. With an Accommodation of this caliber, I wasn’t particularly worried about the food, and I had already seen photos of the interior on the website so I assumed there would be no surprises. In the end, however, what matters most is “people.” With group stays, requests often cause inconvenience and there are usually one or two small oversights on the day—but here everything was perfect. This time we came as individuals. We returned both to confirm our impressions and to be moved all over again. The entrance—still fresh in my memory as a favorite—is spacious and quiet. It harmoniously blends cutting-edge design with traditional charm despite being complete opposites. Personally, it may be my favorite part. Our Room this time was more compact than last time but more than sufficient for one night. The open-air bath is also spacious and easy to use even though it has privacy screening. The private dining room felt almost too large for just two people. The timing of each course and the staff’s warm smiles made for a truly comfortable—and delicious—meal. Overall, what stayed with me is how rare this Facility is: an excellent balance of new and old, genuine warmth from people, and employees who approach their work with sincerity—all coming together in perfect harmony. Newer Accommodations with a full resort feel are wonderful in their own way as well; however, as an Onsen Accommodation, this is a place I can confidently recommend as a distinctly Japanese stay where timeless tradition is beautifully integrated. Thank you once again for taking such great care of us. We are truly grateful for a relaxing stay that healed both body and mind. Thank you very much.

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

We had seen a Review saying the pool temperature was low, and since it was a chilly day we were worried, but it was comfortably warm. The first-floor flooring is also not slippery, so I think it’s dog-friendly. If possible, it would have been even better if the second-floor flooring were made of similarly non-slip materials. The quality of the free-flowing Onsen water was great as well, and it was a wonderful Accommodation that makes not only dogs but also people want to come back.

We stayed here to celebrate our anniversary, and everything was exceptional. Being able to soak in the wonderful Onsen at any time, surrounded by the soothing scent of hinoki cypress, was pure bliss. The meals were outstanding—especially breakfast. We were truly impressed by the carefully prepared dishes made with delicious dashi, and ended up eating far more rice than usual. Every staff member was kind and attentive with just the right sense of distance, allowing us to relax throughout our stay. We would love to return again. Thank you very much for a wonderful experience.

Thank you very much for taking such wonderful care of our entire family the other day. We are truly grateful for your thoughtful hospitality in every detail. ・Your warm congratulations on our special occasion, along with the kind consideration that perfectly matched our eldest son’s preferences, deeply moved all of us. ・Thanks to your care, we were given a truly lovely Room, and we were able to relax wholeheartedly while surrounded by the warmth and scent of wood. ・With your thoughtful arrangement that allowed us to enjoy handheld fireworks, we were able to create the best summer memories unique to this season. ・Every dish was carefully prepared and absolutely delicious, and everything was served at just the right timing in line with our pace. Above all, the staff member who served us spoke with us warmly and cheerfully throughout with a bright smile, making mealtime even more vibrant and memorable. ・Both throughout the building and in our Room, everything was spotless down to every corner. The soothing Onsen, lush greenery, and gentle fragrance throughout the property helped us unwind and forget our everyday busyness. Thanks to your understated yet heartfelt hospitality, it became an unforgettable stay for our family. We would love to visit again as a family in another season. Thank you very much for everything.

Now in my 40s and with my parents in their 70s, I stayed here for a special parent-and-child trip. Unfortunately, it rained, but in the end we had an extremely satisfying stay. The sense of history, the tasteful architecture and furnishings, the staff’s hospitality, the wonderful meals (we dined at Le Trianon for both dinner and breakfast), and the cleanliness of the large public bath—plus the stunning view from the open-air bath—were all outstanding. My parents were truly delighted as well. In particular, Le Trianon’s breakfast course was the best we have ever had on any trip! Each dish—from the egg dishes to the smoothies—was carefully explained to us, making it a memorable experience (I was especially impressed that they used eggs from my hometown). Recently I stayed at newer luxury hotels in Karuizawa and Atami in a similar price range to this Hotel, but this historic Hotel clearly stands apart in terms of service and atmosphere. I hope to return with my family someday. Thank you very much.

We stayed with our baby, and it was such a wonderful Accommodation that we’d love to visit again even as adults only. The chic, calming interior was beautiful, and you could feel the attention to detail in every piece of furniture, appliance, and decor. The Room had adorable children’s chairs and slippers, a yoga mat, DVD rentals, a star chart, and more. The space itself was so comfortable that simply spending time at the Accommodation felt truly restorative. At the front desk there was a complimentary drink service including alcohol such as beer and sake, as well as delicious decaf coffee that pregnant guests and breastfeeding moms can enjoy. On top of that, all drinks and snacks in the in-Room refrigerator were also free—such a thoughtful touch that made us feel genuinely cared for. The private open-air bath attached to the Room was a solid rock-built bath with an impressive presence; soaking slowly while surrounded by nature was incredibly relaxing. Most memorable of all was the view from the Room: refreshing mountains stretching out before us, with Sagami Bay visible beyond. Just staying in the Room while gazing out the window felt luxurious—we lost track of time and truly unwound. Each dish showed great care and craftsmanship; everything was delicious and we were completely satisfied. Although we stayed with a child, thanks to the warm hospitality of all the staff we were able to spend our time very comfortably.

It was a wonderful Accommodation. The Room size and the open-air bath were both just right for relaxing. The staff were also lovely, with the perfect sense of distance, and it was very soothing. I’m quite strict about cleanliness, but it was flawless. I’d love to stay again. For this price, the quality makes me want to come back.

I’ve stayed at many Accommodations, but I may have never felt this comfortable anywhere else. We decided to go to Hakone on short notice and made a Reservation. The food was beyond words—watching it disappear was genuinely sad (in the best way). When my father dropped his napkin and I went to pick it up, a staff member immediately came over and brought a fresh one. Even though our Reservation was last-minute, they also prepared an anniversary message plate for my parents. This is true hospitality! The open-air bath in the Room was pure luxury, and the water felt wonderful. This is an Accommodation I definitely want to return to. Thank you so much!

From the moment we boarded the elevator to the Ryokan from in front of Sounzan Station, it was an exciting experience. The Accommodation and all the staff welcomed us with a warm atmosphere, and everything—the Room, the carefully prepared meals, the Onsen, and the views—was wonderfully soothing. We were able to spend a slow, quiet, luxurious time. Thank you very much.

We stayed with my elderly parents, my wife, and my daughter—five of us in two Rooms. Our Rooms were on the top (9th) floor, each with a private open-air Onsen bath, and there was also an excellent massage chair in the Room. There are two large public baths, and they alternate between men and women each day, so even with a one-night stay we were able to enjoy both Onsens with different atmospheres. The bath on the 6th floor had an infinity-like feel, while the one on the 5th floor was soothing thanks to the look and sound of a waterfall. The dining was truly outstanding. It’s buffet-style so you can choose what you like, but there’s a wide selection and every dish is high quality—the best buffet restaurant we’ve experienced. The beef steak, likely the main dish, was so tender it could be cut easily just by chewing, and the grilled shrimp—another highlight—was finished right in front of us with a burner for an extra touch of luxury. My elderly parents had recently been saying they felt anxious about traveling due to their stamina, but even on our way home from Ten-yu they were already saying, “Let’s stay again next year.” It quickly became their favorite Hotel! If you’re unsure, don’t hesitate—make a Reservation and enjoy an amazing experience.

We stayed in the largest Room. Even the bath in the Room had a view of Lake Ashi. For dinner, our second son wanted Western food, so we chose French cuisine. It was delicious!! He especially liked the bread. The women’s bath was amazing too, with an open-air bath and a mist sauna!! We happened to stay on a day when there were fireworks. We went to watch from a spot where you can see them from the observation deck and the bridge below. They looked absolutely beautiful! In the evening, the lounge becomes a free lounge where you can enjoy drinks and snacks! At check-in, we also booked in-Room massages for all four of us!! I fell asleep halfway through. For breakfast, we chose Japanese cuisine. The grilled fish was horse mackerel and it was delicious!! It’s a Hotel I’d love to stay at again when visiting Hakone.

We stayed in a 14-tatami room with the Beef Shabu-Shabu Plan. We drove there, and after check-in they kindly provided Shuttle Service to Togendai. Dinner featured beautifully marbled beef shabu-shabu, which got the whole family excited, and it was delicious. Although we couldn’t see Mt. Fuji even once due to afternoon thunderstorms on both days, we were very satisfied with the great hot spring bath and tasty meals.

I finally visited this long-awaited Hotel for the first time. I called on the day of arrival and requested Shuttle Service to Chokoku-no-Mori Station. Because the number of Rooms is limited, neither the dining areas nor the Onsen ever felt crowded, and I was able to relax at a very leisurely pace. The staff’s thoughtful hospitality was outstanding, making it a truly meaningful stay. The cocktail pairing at dinner was a wonderful experience, with cocktails I would not normally order myself. Brunch also offered a wide variety of options, and it was a delight to enjoy champagne and wine from the morning. I felt this Accommodation is easy to use even for solo travelers. Thank you very much for such a wonderful time.

Although it was my first stay, the price was affordable and I was very satisfied with the meals, the Onsen, and the location. It was a little out of the way, so it felt like being in the forest and I could relax at a leisurely pace. Thank you very much.

We had a wonderful time surrounded by exceptional hospitality. First, the Shuttle Service from Odawara Station to the Hotel—and of course back from the Hotel to Odawara Station—was excellent. The view from our Room was also stunning, and we were delighted by how delicious the French course dinner was in the dining room. The Onsen water quality was great, leaving our skin moisturized and smooth. My wife has had treatments at many spas, and she said the body treatment at Spa IZUMI was the most relaxing and enjoyable she has ever experienced. The staff’s high level of service and attentiveness truly reminded us why it’s Hyatt. Everything—the Room, meals, Onsen, and service—was outstanding. Thank you very much for such a happy stay.