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Compared to other hotels, the club lounge had plenty of seating and was spacious, with a wide selection of high-quality drinks and excellent food quality. The staff's response was courteous and smart, making it a flawless hotel that I would definitely like to stay at again. The

The Room was spacious, and it was very convenient that the bathroom had a separate bathtub and shower booth. The shampoo, conditioner, and body soap smelled great, and we also appreciated having body cream. The makeup remover, cleansing products, and lotion also had a lovely scen

At night, I enjoyed a full course meal at the Chinatown Jukei Hanten. For breakfast, I had an omelet at the hotel. The crispy toast was excellent. The hotel room was comfortable and made for a wonderful memory. The service from the hotel staff was also superb, providing perfect h

This is my fourth visit. Thank you to all the Kahala Resort staff who always warmly welcome us with a "Welcome back" at the entrance. I use it once a year to heal the fatigue of daily life. This time, we used it to celebrate our wedding anniversary and our son's birthday, a

I chose to stay here for a luxurious experience. With the Club Lounge Plan, I enjoyed a fulfilling lounge time with afternoon tea, cocktails, and nightcaps. It felt as satisfying as having a light dinner. Breakfast included filet steak on the menu, making it truly a special ex

I stayed at the property to celebrate a birthday. The service from the staff, as well as the room, club lounge, and bar lounge, were all excellent spaces where I could relax and enjoy. During cocktail time, I used the bar lounge and was given a "Happy Birthday" plate along wi

We celebrated our wedding anniversary here, and the hospitality was exceptional. A warm message, hotel-made cookies, and a bear made of towels were placed on the bed in our Room. The staff who assisted with check-in kindly offered us a late check-out option. Our Room was on

The entire Hotel has a sense of cleanliness, and I love the space. I also thought the flooring in the guest rooms was nice. The staff at the lobby were calm, friendly, and provided the highest level of hospitality, making my stay pleasant. There are many Hotels I want to stay at

Breakfast the next morning offered a wide variety of options; everything was delicious, and I truly enjoyed it. As an IKYU Diamond member benefit, I was also able to use free parking and Hotel credit, which made this an especially satisfying stay. It is a wonderful Hotel that I w

With Halloween decorations everywhere due to the season, and beautiful fresh flowers in front of the reception, it was truly delightful. The lounge exclusively for guests also had outdoor terrace seating where we could enjoy the pleasant breeze from the harbor in both morning and

The lounge café serves delicious drinks and has a great atmosphere. The Room is clean, and it's nice that the toilet and bath are separate. It's quiet, allowing for a relaxing stay. With Yokohama Station right below, there’s no trouble finding places to eat. I will contin

We visited for our anniversary as a couple. A message card and a small gift were prepared in the Room, which deeply moved us. Staying in the Luxe King Room on the top floor, we enjoyed the stunning night views of Minato Mirai and Bay Bridge. The staff were very pleasant, and t

The queen Room I stayed in has a unit bath, but the space flows all the way to the window, which felt unique; the twin Rooms seemed to have separate bathroom facilities and looked easier to use. Depending on the price, overall I had no major complaints and would like to stay aga

Everything was well taken care of, and I was able to enjoy a comfortable trip. It was also great that the Hotel is close to convenience stores and the station. When I asked about a nearby bus stop for sightseeing, the front desk staff responded kindly and helped me find it smoo

Thank you for the upgrade as well. The lobby, corridors, and Room were quiet, clean, and comfortable. I was pleased with the Nespresso, mist shower, and bathtub with a headrest. The breakfast buffet had a wide variety of dishes, and I was impressed by how the staff always k