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I was overwhelmed by the number of books at first. There is also a spacious garden, and the surrounding environment is wonderful—an ideal place to relax on a trip. The Room was clean and well maintained, and it felt very comfortable. Next time, I would love to book a Multiple Night Stay and unwind even more.

Directly connected to the station, very convenient. The entrance and all areas were clean, and the front desk staff kindly guided me during check-in, which was very helpful. I also passed the housekeeping staff, who greeted me pleasantly, making my departure feel great. Thank you very much. The shower water pressure was good, and hot water came out quickly. I would like to stay again if I have the opportunity.

It was close to Ikebukuro Station, and being directly connected to the station meant we didn’t have to worry about the heat while getting around. The Room was just the right size for two people, and the sofa and luggage space were convenient, so we had a comfortable stay. Breakfast was a Japanese buffet where you could choose a main dish, and side dishes were served in small bowls you could pick up yourself, which felt clean and satisfying. We will definitely stay again.

At check-in, we were told our Room had been upgraded—what a wonderful surprise. Thanks to that, we were able to enjoy an even more relaxing stay than usual. Also, my husband accidentally left something behind, and you contacted us promptly before he even noticed. We are truly grateful for your kind help and support.

All the staff were pleasant and helpful. Thank you very much. I also appreciated the complimentary breakfast and amenities. I was assigned to the ladies-only floor, and since it was on the second floor, it was convenient to go outside. I would like to stay here again if I visit Tachikawa in the future.

Although it was my first stay, I felt safe because it is women-only. The toilets and washrooms were clean, and the sleeping area had very comfortable mats, so I slept soundly. I was also truly grateful for the free drinks, ice pops, and the morning curry service. That corner is on the 4th floor, and having to take the stairs was a bit tough, so I’m giving the Facility 4 stars—but I would like to stay again.

This was my first stay here.\nIt’s conveniently located near the station, and the entire property felt clean. The breakfast offered a well-balanced selection, and I had a very comfortable stay. The staff were kind, and I especially appreciated how neat and pleasant all of the female staff members were.\nThe only thing that would have made it perfect is if the slippers had been disposable.\nThank you for taking care of me.

The Room has been renovated. Each Room has a microwave. You can heat up prepared foods bought at Isetan or Kinokuniya in your Room. The refrigerator also has a separate freezer compartment. Ice cream is fine too.

Although it is a little away from the city center, Mitaka Station is the nearest station and it offers convenient access from Shinjuku. The Room meets Richmond’s reliable standards and is comfortable. Breakfast at Sizzler is also highly recommended.

As before, the Room was very clean, and the staff were kind and pleasant, making it very comfortable. However, the only thing that still bothered me a little was the noise. I had been staying in a corner Room on the second floor (probably 203), but this time I stayed in 301 for the first time. It felt a bit smaller. Overall, I have no complaints. I would like to stay again. Thank you.

I stayed here for an event in Mitaka, the neighboring station. It was very convenient being close to the station, and both the property and my Room were very clean—I was extremely satisfied. The selection of amenities was more than sufficient, and I was happy to find a wide variety of bath salts. I also appreciated the complimentary coffee service, especially that I could put a lid on it and take it back to my Room. The front desk staff were all very pleasant and greeted me with smiles, which made me feel at ease during my stay. If I have another chance to visit this area, I would definitely choose this place again. This is a Hotel I can recommend to friends as well. Thank you very much.

I stay here from time to time. It’s close to the station and very convenient. I really appreciated the attentiveness of the front desk and other staff. Even though it was raining, they welcomed me warmly and kindly offered a free umbrella loan for the next day. The TV signal in the Room was weak and occasionally cut out. Also, when I first turned on the air conditioner, there was a musty smell, so I turned it off a few times because of that odor. On the second day, I could hear some people being noisy in the hallway, but I was still able to sleep well at night. Overall, I plan to stay here again.

I was able to relax and spend quality time with my grandchild. The service at the IMA Lounge after playing in the water was excellent. We were allowed to park at the entrance, and we were truly impressed by the courteous female and male staff who bowed until our car was out of sight. I would like to stay again. Thank you very much.

This was my second stay. Once again, the Chinese cuisine was delicious, and the large public bath and open-air bath were wonderful. The view of Lake Tama is also very relaxing. I was impressed by the staff’s warm, friendly hospitality. I also enjoyed chatting with the gentleman on the breakfast staff. Since it’s close to home, I’ll keep coming back.

This is a very pleasant Hotel. Everything was spotless wherever we looked, and the front desk staff were exceptionally courteous and helpful. Thank you very much!

This was my first stay, and the location was very convenient, making it easy to get around and visit many places. The ladies-only floor was bright and clean, which made me feel comfortable. The complimentary drinks were very helpful, and in the evening they even offered beer, wine, and shochu—such a generous Hotel. Thank you very much.

I’ve been staying here for years, so I always feel at ease. It’s close to the station, and there are plenty of supermarkets, convenience stores, and reasonably priced places to eat nearby. It’s also fun to take a walk around town.

Thank you for providing a baby crib—we were able to sleep well.

The amenities are sufficient, the room is thoroughly cleaned, and there is nothing unnecessary—this is a wonderful Business Hotel where you can truly experience that simple is best.

The Room was thoroughly cleaned and spotless, and there was also a women-only relaxation room, so I had a very comfortable stay. I would like to use it again. Thank you very much.