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If I were to point out one downside, it would be the lack of drinking glasses provided in the room—it was surprising but manageable as I bought plastic cups from a convenience store nearby. Overall, this is an excellent Hotel that I can recommend for business trips, sightseeing

The room was spacious enough with well-placed outlets and other thoughtful details earning full marks. It's also close to Shin-Yokohama, making it highly recommended for those visiting Nissan Stadium or Yokohama Arena. With a 12 PM checkout and excellent hospitality, it was a v

I came just to stay overnight, so I was satisfied! It was also nice that the amenity buffet is on the first floor, so you can take only what you need. I also appreciated that trash bags were provided. It was helpful to be able to throw away items that didn’t fit in the Room’s tra

It is a wonderful Hotel. I really like it. I have visited four times this year. The Executive Lounge is particularly excellent. The view that stretches to Mt. Fuji and Yokohama The quality of the food presentation The hospitality of the staff I recommend it to friends a

We stayed here to celebrate an 80th birthday. We booked four Club Floor Rooms and stayed with seven family members. As a celebration gift from the Hotel, we received surprise presents—sparkling wine, honey hand cream, and an adorable bear-shaped towel—which we truly appreciated

The consistently reliable service at each Hotel is a real plus, and I can stay with peace of mind anywhere. For this stay, I made a Reservation for the Millennial Double in the Annex Tower that I’d been curious about, and it exceeded my expectations. The large window offered a g

The hotel is conveniently located near Shin-Yokohama Station, and the front desk staff provided excellent service. Before my stay, I inquired about the room's air conditioning as I was concerned it might be too cold. They explained everything very kindly and even placed a bla

This is my second stay. It's right outside the Takanawa exit of Shinagawa Station, but it's very quiet, so it has become a favorite. The room is spacious enough with a semi-double bed, and two bottles of water are provided. You can also relax in the business lounge on the top flo

With check-out being leisurely set at 12 PM, we took advantage of our morning to revisit the jacuzzi and relax in the sauna before leaving. The staff members were dressed in traditional attire and provided excellent hospitality throughout our stay—we are truly grateful for their

The staff are absolutely outstanding. Special thanks to Mr./Ms. M at the lobby—always thoroughly checking the lobby area, entrance, and restaurant for any suspicious items or litter. It feels incredibly safe and secure here. Thank you! To Mr./Ms. N and Mr./Ms. I at the resta

Both the rooftop and the room offered great views of the airplanes, and the bathroom was clean with a bathtub and washing area, which was very satisfying. If I were to be picky, although there were many mirrors in the room, a hand mirror would make it easier to do makeup and get

We stayed as a family and had an extremely satisfying stay! - Perfect location: Close to the station, with excellent access wherever you go—an ideal spot. - Stylish space: The interior and rooms feature a modern, sophisticated design and are impeccably clean. - Comfortable lobby

The woman who assisted with the check-in process had such a lovely smile. I was grateful for being upgraded to a room with a foot massager, which was perfect for my tired feet after walking all day. The accommodation is close to the station, and the room was very clean and comf

The Room was very clean and well maintained, and I had a comfortable stay. I also appreciated that the front desk kindly stored my luggage when I arrived early. It is close to the station, and there is a convenience store right in front of the Hotel, which was very convenient. I