บริเวณรอบๆ พิพิธภัณฑ์กระดาษ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I have stayed here many times, and this time I stayed for five nights with my husband. Not only were the baths wonderful, but all of the front desk staff were extremely kind and helpful, so I felt at ease throughout my stay. It’s a Hotel that makes me want to come back again!

I booked Hotel Chinzanso Tokyo, where you can enjoy the sea of clouds, to celebrate my wife’s birthday. What surprised me first was that I had requested a birthday message plate at “Il Teatro,” the Italian restaurant we reserved for dinner, and the Hotel coordinated everything so wonderfully that at check-in they presented my wife with a handwritten birthday message card from the staff. Honestly, I was deeply moved by their hospitality. As an IKYU Diamond member, we received a Room upgrade, and they also kindly suggested switching to a suite (for an additional fee). The upgraded garden-view Room was spacious with an excellent view—we were completely satisfied. The sea of clouds was truly magical; it looked different depending on the time, and no matter how many times we watched it, we never got tired of it. Service at “Il Teatro” was also outstanding, and we had a memorable birthday dinner at a window seat overlooking the garden. The food was delicious, and the recommended Chardonnay was exceptional—exactly my kind of white wine. After that, we went to the bar for cocktails and returned to our Room, but we were having such a great time talking that we ended up missing the final grand sea of clouds show. Talking with my wife about making Hotel Chinzanso Tokyo our annual birthday tradition, we promised each other: “Next year, let’s dine in one of the private rooms used for Hanzawa Naoki filming—and this time we’ll definitely watch the grand nighttime sea of clouds from our Room.” It became a wonderful memory for us. Thank you very much! We will be back!

It had been a while since my last Multiple Night Stay, but I was able to relax very well. The meals were delicious, and I ate more breakfast than usual. I was especially happy that yogurt was available. Due to time constraints, I couldn’t fully enjoy the complimentary drinks at a leisurely pace, but overall it was a satisfying stay.

I was exhausted that day, but I really appreciated how kindly the front desk staff assisted me. The amenities were well stocked, the Room was relatively spacious, and the bed was comfortably soft, so I could relax properly. There’s a Gusto in the Hotel, and there are also plenty of nearby options like Ootoya and cafes, so finding somewhere to eat wasn’t an issue. There was even a drugstore close by, which made me feel very reassured. If I stay in the Shinjuku/Ikebukuro area again, I think this place would be a great choice. I’d love to stay again if I have the chance.

I still think this is a wonderful Hotel. The staff’s hospitality and service were excellent, and I was able to enjoy another comfortable stay. Also, the breakfast was just as delicious as before, and I was very satisfied. The morning pasta made to order and the white wine were outstanding. One thing I noticed was the area around the shelf installed above the bathtub. With a bit more attention to cleaning and inspection, the stay would feel even more pleasant. Also, since the outlet is more than 1 meter from the bed, I recommend bringing a slightly longer charging cable if you want to charge your devices at your bedside. Overall, it was a highly satisfying stay. I would like to stay again. Thank you very much.

As I was traveling alone as a woman, I decided to try the ladies-only floor, and it was excellent. There were basic skincare amenities, and there was also a bottle of cleansing oil in the bathroom. The Room had a hair iron, and I was impressed to find an electric foot massager as well. This may be available on other floors too, but there were free dispensers in the hallway for tea and a sports drink–style water, so I didn’t need to buy bottled drinks. The Room was clean, the location was convenient, and it offered great value for money. I’d love to stay here again.

This is my regular accommodation when I visit Ikebukuro. I registered through the app this time. Thank you for your continued support.

I don’t stay at a Business Hotel very often, but after reading other guests’ Reviews, I felt they were exactly right. Considering the location, I think the price is reasonable. Since it’s uncommon to drive within Tokyo’s 23 wards, it seemed there were only two parking spaces available, but even though I stayed on a Sunday night, I was able to apply on the day and get a spot, which was a big help. I had been prepared to use a nearby paid parking lot, but it was much easier being able to park in the closest place. The room itself felt perfectly fine. Breakfast was also delicious.

Reservation with a Room-assigned Plan Although I stayed solo, I was upgraded to a spacious twin Room, which was extremely comfortable. I especially appreciated the thoughtful amenities—shampoo, conditioner, and body soap were all from KNOLL—which was a big plus for me.

While some Hotels are rigid and overly formal, here I was truly able to relax thanks to the staff’s thoughtful and warm hospitality. Their service reflected the values of the manager and leadership, as well as the Hotel’s overall commitment to welcoming guests. I stayed for six nights, and I sincerely appreciate all your kindness—thank you very much.

Just steps from Mejiro Station and next to the wooded grounds of Gakushuin University, this Hotel is in a wonderful location that makes you forget the bustle of the city. The Starbucks on the front desk floor is a relaxing spot where both younger and older guests unwind. Breakfast vouchers can be used at Starbucks or at Doutor, about a 1-minute walk from the Hotel. There are also plenty of restaurants and cafes around the Hotel, so finding somewhere to eat was never an issue. Coffee next to the front desk is free and unlimited. We bought treats from a nearby cake shop and bakery, picked up paper plates and wooden forks at the front desk, poured coffee, and enjoyed everything in our Room. The chocolate cake from Trad Mejiro across from the Hotel was especially delicious. Perhaps because we stayed on weekdays, we were assigned a twin Room. It was spacious and very clean. The beds are Simmons and very comfortable, and separate pajama sets are provided. Amenities are self-serve next to the front desk, but there was more than enough—having 7 or 8 types of bath salts was a pleasant surprise. The bathtub was large enough to soak comfortably and helped us relax. It was quiet and extremely comfortable, so we canceled our Accommodation in Ikebukuro and extended our stay here instead. A twin wasn’t available for all nights so we had to change Rooms, but they arranged everything around our schedule and made the move smooth. Thanks to that—and to staff who always greeted us with smiles—we had a truly pleasant stay.

The Room was very clean. There was also a tatami area, so we were able to relax comfortably as a family. We would definitely like to stay again.

Quiet despite being close to the station. The room was also very quiet, and I slept soundly. The hot towel at check-in was so refreshing. Receiving a tablet at check-out gave me peace of mind. The Hotel staff also had a calm atmosphere, which helped me relax. Thank you very much.

I stayed here on a business trip to Tokyo. From check-in onward, the staff were very courteous, and the view from my Room was great, allowing me to relax and enjoy my stay. Thank you as well for kindly answering my questions about how to get to the station and the breakfast venue.

This Hotel offers excellent value for money, and I always stay here whenever I visit Tokyo. Once again, I was very satisfied with the cleanliness, the attentive yet unobtrusive service, and the convenient location.

I returned to Japan on short notice and stayed alone in a single Room. Since I’m slightly claustrophobic, I was worried about the Room size until I checked in, but it was not an issue at all. At 12 m² it isn’t large, but the clean and functional Room was very comfortable. The Facility was also very clean. There is a coin laundry and a microwave, which was convenient. All staff—the front desk team, housekeeping, and the breakfast kitchen staff—provided excellent service. The front desk staff in particular were kind and courteous, and they patiently helped me with even small details; I’m truly grateful. As this was my first time returning alone, their greetings of “Have a good day” and “Welcome back” made me very happy. The area around the Facility is quiet, and although I was traveling alone as a woman, I felt safe even late at night. There is a convenience store right next to the Hotel, which is very handy. It’s also about a 7-minute straight walk to the station, which is convenient. I’m really glad I stayed at Keio Presso Inn Ikebukuro this time. If I have another opportunity, I would love to stay again.

The location is just a short walk from JR Otsuka Station, with plenty of restaurants and shopping nearby—it was such a great area that I regretted not having more time. Also, buses starting from the station’s south exit make it easy to reach subway stations such as Otsuka and Myogadani, which is very convenient when visiting the University of Tsukuba, Chuo University, or Ochanomizu University in Myogadani. There were several buses each hour. The Room and the large public bath were both very clean. In addition, security cards were required not only for the Room but also for the elevators and the large public bath, so even as a solo female traveler over 60, I felt safe and comfortable. I also truly appreciate your kind help with my lost item. Just one thing: I prefer tea, but since I assumed it would be provided and didn’t bring any, I was a little disappointed. Other than that, everything was excellent. Thank you very much for your hospitality.

Thank you for your hospitality! This is a small Hotel facing a main street in Ikebukuro. The building itself is quite old, but the room was very clean and well maintained, and it was a quiet Hotel with hardly any noise. The breakfast area was also well laid out, and we enjoyed a delicious breakfast with a nice view! This is a Hotel I would like to stay at again when needed!

It was very clean and nice. There was more space to walk around than I expected, which was great.

The Room, bath, breakfast, and service were all excellent, making for a very comfortable stay. Thank you very much.