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We stayed again this year for my husband’s birthday. We were able to relax in the wonderful lounge and enjoy a luxurious time while taking in the beautiful view of the Imperial Palace Outer Gardens. Even though we hadn’t mentioned it this time, they celebrated his birthday, which made us very happy. This is a favorite Hotel we want to visit again and again, thanks to their thoughtful attention to detail.

As it was my first stay, you kindly picked me up at Tokyo Station and showed me to a beautifully clean, nicely chilled Room as much as three hours early. Every member of staff welcomed me with such warm smiles that, even in a luxurious space far from everyday life, I was able to spend a wonderfully comfortable day as if I were in my own Room. Breakfast was truly delicious, and on top of that, the delightful conversation with the cute female staff member who spoke languages fluently, along with the thoughtful attentiveness of the male staff member—never intrusive yet always considerate—made me linger longer than planned. I’ll work hard and will definitely stay again!

The location is excellent, and the large public bath and carbonated spring are fantastic! Thanks to a complimentary upgrade, my stay was extremely comfortable. The staff’s hospitality is top-notch, and I’m very satisfied. It reminded me that this Hotel is a great-value classic. I’ll definitely be back.

A long-awaited family trip. The location was perfect, and it was great to enjoy a quick drink with my wife at the bar. It’s within walking distance of both Ginza and Shimbashi, nothing to complain about.

This was our first trip to Tokyo, and we stayed for 3 nights and 4 days as a party of two. It’s very convenient—just a short walk from the exit after going through Yaechika from Tokyo Station. The staff were kind and attentive, which made for a pleasant start to our stay. The Room was spacious enough for two people, and the bed was almost too big (in a good way!). During our stay, we didn’t hear any noise at all from neighboring rooms or the hallway. It was so quiet that we wondered if we were the only guests on this floor—thanks to that, we slept soundly every night. There were many Western guests as well, and everyone was friendly and well-mannered. In the elevator they would let us go first, and they’d smile when passing in the hallway—it really impressed us. We had a completely stress-free stay, which made our Tokyo trip truly enjoyable. Thank you very much to all the staff. We would love to stay here again when we visit Tokyo!

I stayed here to celebrate my birthday in advance. There was a “Happy birthday” message in the refrigerator and macarons beautifully served in a glass. I was very happy.\nIt’s always such a comfortable space, so I stay here whenever I can.

It was very convenient and easy to use. I’d like to stay again.