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The room is clean and functional, and you can see the Tohoku Shinkansen tracks from the window. The front desk is on the 27th floor of Sapia Tower, and guest rooms are accessed via a dedicated elevator, providing excellent security. The staff are friendly and courteous, which lea

Thank you for your warm hospitality, including the surprise chocolates and the Room upgrade. From the entrance to the restaurant, I was impressed by the attentive service from all staff members. It is a lovely Hotel where history and modern comfort are beautifully balanced, and

I used it with my mother during the New Year. We were very satisfied with the cleanliness of the Room and the bathroom with a washing area (including a shower). My mother, who usually has something to say about the comfort of the bed, seemed very satisfied with the comfort of th

I have stayed here multiple times, and everything is perfect—the calm atmosphere, the pleasant scent from the lobby, the professionalism and word choice of the staff, their customer-first mindset, and the comfort of the Room. The location is also excellent, right in front of Mar

It was a great decision. I was pleased with the self-service coffee. There was also a convenience store nearby, and although it was drizzling the next morning, I had no problem dashing from the Hotel to the station without an umbrella! It was a great help. I will definitely use i

The pajamas and pillows also felt very clean (at other hotels, odors often bother me...). I stayed alone in a double Room, but it was spacious, the air conditioning worked well, and it was comfortable. There weren’t any amenities that would especially please women (I completely

I stayed for two nights and found it very comfortable. The bed was cozy, and I fell asleep easily. Although I chose a room without a bathtub, the massage chair made up for it and helped relieve my tiredness from walking. The front desk staff kindly stored my luggage when needed.

I love fugu and tried the wild-caught one—it was very delicious. I especially liked being able to return to the Hotel right across the street immediately after eating. There are a few parking spaces around the Hotel, and if available there is also street parking in front of the H

Tasteful touches could be felt everywhere, and it was a wonderful Hotel that made me want to take lots of photos. The Bulgari Bar was a spacious, relaxing place that made me feel like I was abroad. In the Room, they had kindly prepared fresh fruit for us, which helped soothe

In the Hotel lobby, I could feel a feminine sensibility and perspective throughout, giving it a natural, calming, and soft atmosphere. Many of the staff were women as well, and everyone was kind and courteous. The lounge service was also plentiful, with thoughtful touches that

This time, my son and I stayed in a special-type twin Room for his entrance exam. The night before, I emailed to change our arrival time and requested as quiet a Room as possible due to the exam, and I received a very polite reply, which made me feel reassured even before our sta

I had a pleasant stay. The staff's smiles are always the best, no matter which Hotel I visit. I was also delighted that the staff member who served us dinner this time remembered me from Kyoto—it was such a surprise to see them in Ginza! I hope to meet again someday.

The bath, washroom, and toilet are separate, so it was very comfortable to use. I used the ReFa shower and dryer for the first time and was particularly impressed with the dryer. It made my hair super smooth, and my daughter loved it so much that we plan to replace our home dryer

We could relax on the tatami while enjoying Nespresso, which made the stay very comfortable. The high-quality amenities such as kendama, origami, Sekkisei toiletries, and a Kinujo hairdryer were delightful touches. Although the bathroom in our Room only had a shower, it feature

Actually, I had tried to book this hotel for years but couldn't stay due to changes in plans, so I was delighted to finally stay. If you're staying with Tokyo Station as your base, this is a hotel you'd want to choose without hesitation. Thank you very much. I will visit ag

I stayed for one night while visiting museums. The Room was very clean, and the amenities and drinks were well stocked, so I could relax comfortably. Although it’s close to Tokyo Station, it was quiet at night. The front desk staff were very kind and attentive, and they stored my

The Hotel is new and very clean, and the Room was spacious and comfortable. The guest lounge offered complimentary coffee, tea, snacks, etc., which provided a great way to relax after a day of sightseeing. The breakfast buffet had a different menu every day, which we thoroughly e

The price is very satisfactory. While the bath and meals (including breakfast) are not perfect, the location in front of Tokyo Station and the low cost make it more than satisfactory. The drink corner is always available, which is a nice touch. The staff's service is excellent,

The bathroom was impeccably clean, making my stay comfortable. The outlets were cleverly added for convenience, and thoughtful touches throughout made it clear this Hotel is filled with care and hospitality. Though compact in size, it was more than sufficient for a pleasant sta

The lack of a closet and having hangers hanging on the wall felt a bit unsettling, but other than that, there were no particular issues. I had breakfast at the Indian restaurant on the 1st floor, but it felt a bit underwhelming compared to the image of curry and naan in the guide