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Among Universal Studios Japan's official Hotels, this is undoubtedly top-class. As visitors from Shikoku who frequently stay overnight here due to our annual pass (now in its 11th year with over 100 stays), we still believe this Hotel is the best choice. Everything you could w

The breakfast and bath were wonderful, but the spacious and comfortable MUJI Room made the stay exceptional. Additionally, enjoying MUJI's Boule de Neige, Banana Pound Cake, and Shrimp Bisque with an illy espresso machine turned into a luxurious late-night snack. Although I wasn’

I also found their strong commitment to reducing food waste very interesting. I loved the croquettes made by repurposing nikujaga. They cleared dishes promptly, and overall everything was very well attended to—I truly appreciated it. It was a wonderful stay. Thank you for taking

I was very satisfied with the spacious Room. The bathroom was separate, allowing me to relax. I apologize for not noticing the bath towels in the back and asking for one to be brought. The breakfast buffet had a great variety and was enjoyable. The rice balls were nice! The

The cleaning was thorough, and the Room was spacious and very easy to use. All of the staff were kind and courteous as well. I shipped my luggage from the Hotel, and the staff member who assisted me was very attentive, which made me feel at ease. I would love to stay again if I h

It was conveniently located, close to Shin-Osaka Station and within easy reach of a convenience store. The Room was clean and easy to use, and I was able to relax. The breakfast buffet had a wide variety of options, and I enjoyed surprisingly good coffee for a machine-brewed type

The room on the upper floor had a beautiful view, and the night view was especially fantastic. As I was traveling alone, I was able to relax and enjoy the lovely room. The service, room, and accessibility were all highly satisfactory, and I would like to stay here again the nex

Grateful for their kindness in allowing me to check in later, I quickly enjoyed a delicious bowl of ochazuke. The large public bath was a relief for my tired feet and helped ease my fatigue. Though not spacious, the Room was compact, functional, clean, and had an incredibly c

The Christmas spirit inside the Hotel was filled with joyful singing, objects, and decorations, which was wonderful. The Room was beautifully prepared, and the Hotel was clean. The delicious food from the morning was plentiful and satisfying, making it a great start to participat

Watching the front desk staff, I feel they are always kind, courteous, and wonderful with everyone. I’m truly impressed by how warmly they treat both Japanese guests and international visitors without any distinction. Despite being a very popular Accommodation and consistently bu

The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made everything even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful o

Everyone, from the front desk and bell staff to the restaurant and shuttle bus team, provided genuinely pleasant service. The breakfast buffet was also high quality, and we were very satisfied! We made our Reservation to coincide with the Mint Bureau’s cherry blossom promenade.

The room had a large bed, a spacious bathroom with a separate washing area, and a separate toilet. There was a UCC capsule coffee machine and complimentary mineral water. Amenities included skincare products for women, mouthwash, and small sanitary items. Beside the bed wer

It’s very conveniently located near the station. I appreciated being able to take the amenities available at the front desk. I was especially happy that the roomwear was a separate set. All of the Hotel staff were very kind. Thank you very much for even giving me a specia

The staff were also kind and attentive. It was crowded, but I was able to use Umekita Onsen as well. The Room has a fine bathroom too, but a large Onsen is perfect for relieving fatigue. This Hotel has become one I’d like to stop by and stay at again—whether to unwind from

I wanted to enjoy both zones during my 4-night stay. It was great that you could wear the in-house attire anywhere in the hotel and change clothes each time you used the onsen. Amenities were well-prepared in both the bath and the room, making it convenient to go empty-handed. It

● Even when I forgot something after checking out and contacted them, they responded promptly and helped me out. I apologize for any inconvenience caused; thank you very much. The warm hospitality of the staff made our family trip even more enjoyable and left us feeling happy! W

The bath and sauna facilities are also very comfortable to use. During my stay, I had an opportunity to speak with general managers from Kyoto and Osaka; their warm smiles made me feel welcomed throughout my visit. This hotel truly caters well to tourists with its exceptional

There were hearty options like omelets, fried shrimp, and curry, and above all, it was great to be able to consume a lot of different vegetables! Although I live in Osaka City, I would definitely stay again when I want to experience a travel mood nearby. I was very satisfied wit

Stayed for three nights in a triple room with one adult and two children during our trip to the Osaka Expo and Universal Studios. Since we had large luggage and children, the staff kindly approached us at check-in, assisted with screen operations, and even offered to change our