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The staff’s hospitality was outstanding—their attentiveness, smiles, and courteous service made a wonderful impression. Everyone, from the front desk and bell staff to the restaurant and shuttle bus team, provided genuinely pleasant service. The breakfast buffet was also high q

The room had a large bed, a spacious bathroom with a separate washing area, and a separate toilet. There was a UCC capsule coffee machine and complimentary mineral water. Amenities included skincare products for women, mouthwash, and small sanitary items. Beside the bed wer

The staff's service was kind and attentive. You can choose only the room wear and amenities you need, which was perfect. During the hot season, the large public bath, water server, and shampoo bar were refreshing. The Room was newly renovated, very clean, and comfortable to stay

The Christmas spirit inside the Hotel was filled with joyful singing, objects, and decorations, which was wonderful. The Room was beautifully prepared, and the Hotel was clean. The delicious food from the morning was plentiful and satisfying, making it a great start to participat

The hospitality of the Hotel staff is excellent. The bell staff greeted us with a smile before we even reached the front desk. The front desk staff handled both check-in and check-out with care. The club lounge staff were also very courteous, and we were satisfied with both the f

The shower room includes a bathtub and washing area, equipped with a ReFa showerhead and KNOLL shampoo & conditioner for comfort. Skincare products by POLA and other amenities are fully provided, leaving nothing to be desired. A wonderful hotel I would love to stay at again.

Watching the front desk staff, I feel they are always kind, courteous, and wonderful with everyone. I’m truly impressed by how warmly they treat both Japanese guests and international visitors without any distinction. Despite being a very popular Accommodation and consistently bu

Getting to the Hotel is smooth because you can go almost entirely via underground passages, and it’s right in front of Osaka Ekimae Dai-3 Building, so there are plenty of places to eat. You can drop off your luggage and head out for a meal on foot. Breakfast was excellent. There

It was very filling, with an excellent selection that left me truly satisfied. The Room features a smart layout and stylish interior, and the spectacular view from the window is wonderfully relaxing. This Hotel is perfectly located for enjoying beautiful views of Osaka from many

The Room was, of course, spotless—gorgeous and exceptionally comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made everything even more enjoyable. We also used the spa and gym a

We had afternoon tea, evening service, and breakfast, and everything felt wonderfully seasonal—we were very satisfied. My wife even had sparkling wine with breakfast (laugh). It more than met our expectations, and we had an amazing, fulfilling staycation. We’re planning to come

The front desk staff were very polite and kind, and I had a wonderful stay from start to finish. Every staff member provided excellent service, which truly impressed me. The Hotel was clean overall, the Room was thoroughly cleaned, and it was spacious enough—nothing to complain a

Thank you for your thoughtful care. This time, I used the 1F restaurant “P72” for lunch for the first time. I was very satisfied with the comfortable atmosphere and service, and with dishes that were a delight to both the eyes and the palate. Breakfast was as outstanding as ever.

The clean and user-friendly Room made work progress smoothly, with a comfortable bed and pillows, and a clean bathroom with a bathtub and washing area that eased the fatigue from work. The location is within walking distance to Honmachi, Shinsaibashi, and Yotsubashi, making it an

I stayed here on the day I visited USJ, and it was excellent. It’s incredibly close, and the Hotel is very clean throughout. The Room was a corner Room with views of USJ and the ocean, and the scenery was amazing. The cleaning was thorough, and the Room was spacious and very easy

The guest room, amenities, bath, and bedding were all excellent. The TV offered various apps to enjoy, and the bedding was even better than that of Hotel Nikko in Shinsaibashi. With just a pedestrian bridge to cross to reach Kansai Airport's boarding area, convenience is top-notc