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I stayed around April for a live concert trip. The staff at the front desk were very pleasant and attentive, and the hospitality was excellent. They kindly agreed to store my luggage, which was a great help. I believe I chose the lowest-grade Room, but it was very spacious, spotless throughout, and comfortable. When I visit the Kansai area again, I would love to stay here again. Thank you for a wonderful experience.

This was my third stay. Compared to before, the hospitality around the front desk had improved even more. Thank you for your thoughtful care. This time, I tried lunch at the 1F restaurant “P72” for the first time, and I was very satisfied with the comfortable atmosphere and service, as well as the beautifully presented and delicious dishes. Breakfast was outstanding as always. I was able to relax and fully enjoy my time in my Room. I look forward to visiting again.

I stayed for 3 nights and 4 days starting on 8/19. The number of guests changed every day, so we had to move Rooms. Each time, you carried our luggage to the next Room and arranged for us to check in earlier than the scheduled time, which was very helpful. The MUJI room for four people was truly wonderful. The three-person Room was also spacious and had a sofa, so we could relax comfortably. Thank you very much for all your help. It was a very enjoyable Hotel stay. I would like to stay again. Thank you in advance.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

I stayed for two nights on the Imperial Floor, and since I love drinks, it was such a happy stay just thinking back on it! I thought I’d relax in my Room, but between the pool, gym, lounge, and exploring the Hotel, I was happily busy the whole time! I was a bit worried about whether we could truly enjoy our stay with a baby, but thanks to the support of everyone at the Hotel, we had a very meaningful time. The Room was spacious and comfortable, and we received plenty of amenities—absolutely satisfying. The skincare items were from a French brand and I really loved the scent. We were also given bath salts—such wonderful attention to detail! They smelled great as well. They immediately pushed the beds together to help prevent our baby from falling off, and they also prepared a high-quality crib and even a diaper disposal bin—I truly appreciated it all. At the lounge, we could enjoy alcohol at any time of day. The always-available sweets were all Hotel-made and delicious; I especially loved the truffle-flavored kaki no tane. The plated service was also excellent! The staff were easy to talk to, and even when I visited the lounge many times, they welcomed me warmly without making me feel like “Oh, you’re here again!”—which made me very happy. We couldn’t bring our baby into the lounge, but in its own way that felt like part of the experience too! It may feel less extensive compared with The Ritz-Carlton’s lounge, but it offered different kinds of enjoyment—and I left feeling completely happy. The pool and gym were authentic facilities and so much fun! Since I’m not used to gym equipment in everyday life, when I asked how to use it they explained everything kindly—it was very comfortable. Being able to use a golf driving range as well made it even more fulfilling! For breakfast we used Nadaman and Room Service—both were absolutely right choices! At Nadaman they provided rice porridge for our baby. With an outstanding view from our seats as well, it became a wonderful memory. Room Service let us enjoy breakfast elegantly in our spacious Room! Not having to move around adds an extra special feeling. After checkout we used the baby room facilities as well—they were extremely comfortable! We’re not experienced with things like diapers or preparing milk support services etc., so we ended up using it for quite a long time; they accommodated us kindly throughout and it truly warmed my heart. I had been anxious about whether we would be able to enjoy this stay at all—but those worries turned out to be unnecessary. We enjoyed every part of this Hotel more than enough! Thank you so much. I’m looking forward to staying again!

I became a fan of The Gate Hotel in Kyoto, so I stayed here in Osaka as well. The location is, of course, excellent. Every Room offers a wonderful view. The interior is clean and efficiently designed. Details like the side tables use eco-friendly materials, giving it a modern feel throughout. Breakfast was delicious across the board, and I was very satisfied. I will stay again.

This is the best Business Hotel in Osaka. Of course, there may be better Hotels at higher prices, but I think it’s the best option for under 10,000 yen per night. The peace of mind that comes from being served by Japanese staff is excellent. The only downside is that it’s hard to make a Reservation. I check it first whenever I go to Kansai, but it’s rarely available.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

This Hotel offers the ultimate stay-in experience, where you can enjoy breathtaking views you don’t usually get to see from the sofa in your Room. With nothing around to block the view, you can take in Osaka from high above. Corner Rooms face west, so depending on the weather, you may catch a beautiful sunset sinking into Osaka Bay. With direct access to department stores and restaurants, and more shopping Facilities just a short walk away, it’s perfect for picking up a few things and then relaxing in your Room at your own pace. No matter when you stay, you’ll have an amazing time—this is a place you’ll want to return to again and again.

Unlimited fun—all free, including karaoke, a hot stone spa, arcade games, and massage chairs. All-you-can-drink alcohol from check-in was very satisfying. The “light” evening snacks were more than enough—an all-you-can-eat spread… I couldn’t eat much myself, but there was even a bartender who made cocktails for us! Breakfast was excellent! Personally, the sweets were a bit too sweet for my taste… In any case, thank you very much to all the staff.

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

I stayed for two nights to attend a party held at this Hotel. They kindly helped me arrange a kimono to wear on the day and advised me on gifts for local hosts, which was greatly appreciated. The Room and spa were clean and comfortable, and the hospitality of the Hotel staff was excellent, making my stay in Osaka truly pleasant.

The hospitality was outstanding. I make sure to stay here at least once every year. Next time, I plan to stay for two nights.

This stay was once again completely satisfying. We were blessed with great weather, and from our high-floor room we enjoyed a spectacular view, including a beautiful sunset sinking behind the Rokko mountain range. The Japanese set breakfast was excellent and made us feel happy from the start of the day. This was a return visit, and we were truly touched that the staff remembered us and greeted us warmly. Even when staff members change, consistently delivering “stable, first-class service” is proof of a truly outstanding Hotel. Everyone was friendly, attentive, and courteous, making our stay genuinely comfortable.

When I stayed previously, I didn’t have time because of my flight the next day, so I couldn’t have breakfast at the Hotel. Next time I stay, I will definitely choose a Plan that includes breakfast. The front desk staff and the restaurant staff were all very kind, and the service was excellent. It was a wonderful stay.

The Room was clean and well maintained, and we had a comfortable stay. The staff provided pleasant service, which made our trip even better.

The price and access were the deciding factors for my Reservation. In midsummer, it’s convenient to be able to use multiple train lines via Crysta Nagahori, where you can stay cool with air conditioning and not worry about rain. It’s also nice that the area feels calmer just a little away from the Midosuji Line area. As for the price, it was quite affordable even compared with Hotels in central Osaka for the same dates. Even so, the Facility still feels new, and the Room was clean. The amenities, loan items (including a ReFa hair dryer), welcome drinks, and other services were well provided, which I really appreciated. A few things I noticed: There were take-away containers next to the water dispenser for bringing water back to your Room—very thoughtful. However, when I picked up the last one in the back, it was covered in dust, so I quietly put it back... Maybe because there is no sleep mode on the Room air conditioner, I found the noise noticeable when trying to sleep. There is no safety deposit box in the Room (I confirmed this at reception as well). So I ended up carrying my work laptop with me even when going out for personal reasons. Still—considering this price point—I was very satisfied!

This was our third stay on the lounge floor. Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay. When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression. The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay. No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.

I stayed at Route Inn for the first time. Even though it was a bit late at night, the staff provided pleasant service. The Room and service were excellent! It's not as far from the station as expected, so it's also recommended for those not using a car.

The Room was very clean, which was great. It was helpful to be able to check crowding information for the breakfast venue and the large public bath on the TV. Since the Room was on the 3rd floor and seemed to face the platform, I noticed the noise from passing trains.