สุมุโตะ ออนเซ็น × ที่พักรีสอร์ตกลิ่นอายญี่ปุ่นสิ่งอำนวยความสะดวกของโรงแรม·เรียวกังได้รับการประเมินในระดับสูง

The Facility and service were excellent, and it’s a place where I’d like to stay one more night or visit again. This is a recommended Accommodation. Unfortunately, there were two issues: 1. The shower in Room 106 had almost no water pressure, so I couldn’t wash my hair. I went somewhere else in the middle of the night to wash my hair. I would like enough water pressure in the Room shower to be able to wash my hair. 2. There was no lobby with staff on site at the Accommodation; if anything happened, I was told to scan a QR code and talk via smartphone. However, I could not access the system from my phone no matter how many times I tried. Even though I went there to relax, I had to struggle for a long time with setting up a smartphone system that didn’t work. Please place a telephone in the Room.

It was simply amazing!! I’ve stayed at many large Ryokan, and I was delighted to enjoy both the scenic-view baths and a variety of hot springs. Both dinner and breakfast were excellent, with more food than we could finish. Everything was truly delicious—thank you very much. The building had a classic, long-established feel, but the staff’s hospitality was outstanding. We stayed with our child and had a great time without ever getting bored, thanks to the pool, fishing, arcade, and play area. It made us want to come back again if we get the chance. We debated among several Accommodations on Awaji Island (including sister properties), but we’re congratulating ourselves for making a great choice with Hotel New Awaji.

The Onsen temperature was just right, and the Room was clean and well maintained, so we had a very comfortable stay. The view from the Room was also great. The meals were delicious, and thank you to the staff member who looked after us for being so kind to our children. We would like to stay again when we visit Awaji Island. Next time, we’d love to come in a different season.

Thank you, Awakan, for your warm hospitality. My mother has loved traveling since long ago. We were poor when I was little, but she managed to take me to Awaji Island. I wanted her to be able to take her time and look out at that sea again. The weather wasn’t great, but as expected of a special room—we could relax on the spacious sofa and share many memories. The meals were generous, luxurious, and delicious. Most of the staff were international, but everyone was very kind and treated my mother in a wheelchair with gentle care and courtesy. With so many staff members, the place felt lively. It was heartwarming to see small children from other families greeting the staff in cute English, while what seemed like grandparents looked on happily. We also enjoyed the lovely view from the window of parents and children having fun fishing. I felt this is an Accommodation that families can enjoy no matter what stage of life they are in.

We stayed here to celebrate my husband’s birthday. We booked the anniversary Plan, and we were truly delighted by the surprise cake, champagne, and bouquet. We also really appreciated having the cake and champagne delivered to our room via room service. The food was absolutely delicious, and the two main dishes in particular were outstanding. We would love to stay here again when we visit Awaji Island.

This is our fourth stay, and everything—the staff, the meals, and the cleanliness of the Room—is outstanding. Whenever we come to Awaji, this is the only place we want to stay, so we will continue to choose this Accommodation. We have a dog, and they are very welcoming. It’s also a quiet environment where we can’t hear other dogs, so both our dog and we can relax with peace of mind. Having an on-site dog run is also a big help. The meals are exciting every time—carefully crafted course dishes that truly impress us. The staff are kind as well, and we always have a pleasant stay. We always say, “Let’s stay here again next time!” We’ll be back again.

Although it was just a one-night, two-day stay, I was able to relax and unwind. The staff’s attentiveness was outstanding. Even though it was very crowded, they never cut corners and worked hard in the heat—I truly appreciate it. In two days, I enjoyed the Onsen at the Hotel New Awaji Group six times. Every Onsen was wonderful, but this one was especially great. I could enjoy different views in the daytime, at night, and early in the morning. It felt fantastical—like an Onsen under the sea. The meals were all about conger eel dishes. I don’t usually eat it much, but I was amazed at how delicious it was. Everything was excellent. Of course, the staff’s thoughtfulness and smiles were also wonderful. I will definitely come again—thank you in advance for your hospitality when I do.

I always stay at this Hotel. This time, I stayed with my older sister’s family and my younger sister to celebrate my retirement. Thank you, as always, for your very kind service. The meals were also delicious.

This was our second stay, and we stayed with my elderly mother. We thoroughly enjoyed the conger eel dinner and the Japanese breakfast. We were also able to relax comfortably in the barrier-free private open-air bath. Thank you to all the Hotel staff for your courteous service.

During the Obon holiday period, I was looking after my grandchild and searched for a nearby Hotel where a 2-year-old could play. We stayed in a family Room created in collaboration with Miki House. While the Hotel’s structure is undeniably old, it has been beautifully renovated and we had a very comfortable stay. The children’s pool inside the Hotel, the slide and jungle gym set up in the Room, toys such as building blocks, and the evening festival-style event all delighted my grandchild. Dinner was served in our Room so we could relax without worrying about others, and the breakfast buffet offered delicious dishes made with local ingredients in a restaurant with a great view. This was an especially recommended Hotel for families traveling with children. Thank you very much.

We stayed with the 1-night, 2-meal plan with BBQ included. The trailer house felt quite old and slightly tilted, but it was more than made up for by the attentive upkeep and cleanliness, so it didn’t bother us at all. The air conditioner worked well, and our family of four had a wonderful evening. Both at check-in and during meals, the service was excellent—it reminded us that what makes a trip truly great isn’t just the Facility, but the people. Thank you very much for your hospitality.

It was cleaner than it looks in the photos. The bath had been filled and prepared before check-in, so we could get in right away. It’s best to arrive on time for check-in; if you’ll be late, I think you should definitely contact them (they keep the hot water running accordingly). Someone was also waiting to guide us (maybe a part-timer? They were a foreign staff member). The Room and bath were well cleaned, and we felt comfortable using them. (A few bugs got in, but it was very windy that day, so I think it couldn’t be helped—the building is old as well.) One disappointing point was that the pool felt slippery inside, so after the sauna we couldn’t relax in it for long. Also, there was a clock in the Room (living area) that didn’t work; having a working clock would be helpful. We’d like to stay again.