ยูมูระ ออนเซ็น × ที่พักสำหรับการเดินเล่นในย่านน้ำพุร้อนการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I had been struggling with light sleep and not feeling well-rested for quite some time, when I happened to see the words “sleep therapy” on IKYU and decided to book immediately. Services like this are often available for only one guest, so it was wonderful that both of us could receive the treatment at the same time. My husband was also very pleased. The Room lighting, Onsen temperature, and bedding were all thoughtfully arranged as well, and thanks to that, we both slept soundly through the night. From the welcome sweets onward, both dinner and breakfast were delicious. However, it was a little disappointing that the Tajima beef was served on a hot plate rather than charcoal-grilled. With a hot plate, you don’t really get the benefits of charcoal grilling, so it felt like some of the flavor was lost. The staff were full of hospitality and absolutely wonderful. It was our first visit to Yumura Onsen, but we loved its charming atmosphere and sense of tradition, so we definitely want to return. When we do, we would of course like to book a Plan that includes the sleep therapy again. Thank you very much for taking such great care of us.

From the welcome on arrival to checkout, the staff are consistently pleasant, and the proprietress’s attentive hospitality is impressive every time. The Ryokan is impeccably clean, and everything is well cared for throughout. The cuisine shows a clear commitment to quality ingredients—beautifully presented and delicious. It’s not just a place that serves many dishes; it delivers the satisfaction of dining at a proper kappo restaurant. After staying at other Accommodations in the same price range, you truly realize how outstanding this Ryokan is. Once you stay here, you’ll want to come back. It’s a bit far, but more than worth it—an exceptional Ryokan.

We stayed as a family. This was our first family trip with two boys. We contacted the Ryokan in advance to make sure we wouldn’t cause any trouble, and thanks to their support we had a wonderful time. The water in Yumura has truly excellent quality. It was a hot day and our child had heat rash, but after the Onsen the itching seemed to go away. We will visit again. Thank you very much.

We were extremely satisfied with everything—the Facility, the food, the bath, and the hospitality. It was a wonderful Accommodation. Thank you very much.

Every year during the Obon holiday season, I stay here to avoid the crowds. It feels like there are more tourists each year, but it still never feels crowded, and I love being able to relax and fully enjoy nature. This year, a typhoon caused a power outage across the entire area on our first day, and the electricity went out around 7:00 PM right at dinnertime. It was inconvenient in many ways, but the meal was still lavish and delicious, and during the outage we managed with other guests using our phone lights. However, it wasn’t just that we couldn’t use electricity—there was no air conditioning, running water, or even toilets available until power was restored at 11:00 PM, which honestly made us anxious. Even so, the staff repeatedly brought us drinking water and even offered Shuttle Service by car to nearby restrooms in a small pocket park so we wouldn’t feel uneasy. Their warm support truly meant a lot to us. After the power came back on—even though it was late at night—they came to inspect the open-air bath in our Room as well. Thanks to that, we could relax with peace of mind in the Onsen and go to sleep feeling refreshed. Because they have their own private hot spring source, hot water pours into the in-room open-air bath with incredible force nonstop. I couldn’t help asking, “Is it really okay to let it run this much?!”—and they told me this is one of Tomiya’s proud features. We gratefully enjoyed the open-air bath many times and my skin felt wonderfully smooth. When you stay two nights, the menu changes as well—and everything is so luxurious you can hardly finish it all. Between the food and especially the warm hospitality from everyone on staff, we had another wonderful two-night stay. Because there aren’t many tourist attractions nearby, you can enjoy a truly luxurious trip focused on rest and refreshment without being rushed from place to place. Thank you again for such a lovely time this year. We’ll be back again next year.

Although it was during the summer vacation season, it wasn’t overly crowded, and we fully enjoyed the delicious meals and the Onsen. I quickly finished breakfast and went to work, and since I returned in the evening, I only had breakfast and dinner, but they also had Häagen-Dazs ice cream, so I was very satisfied with what was offered. If I come back to this area again, I would like to stay here again.

I stayed with my husband during the New Year. It was snowing and cold that day, but the Room was warm and welcoming with the heater on. The bath was very relaxing, but there was only one hairdryer, and despite others waiting, someone kept using it while looking at their phone, so I dried my hair in the Room. The meals were more than expected in quantity—so much that we couldn’t finish everything. We ate plenty of crab to our satisfaction. If you choose this Ryokan, I recommend coming with an empty stomach! Although we couldn’t explore due to the snow, I would love to stay at this Ryokan again.

We stayed with our 1 year and 10-month-old child. We chose this accommodation because it is a "Welcome Baby" certified accommodation, and it truly lived up to its name! The kids' room was filled with various toys, which made our child very happy. Diapers and wipes were also provided, so we could travel light. The meals were absolutely delicious, and we were very satisfied! The breakfast for children was also luxurious and wonderful. Additionally, the all-inclusive service allowed us to enjoy drinks, alcohol, and snacks at any time we liked, which was a great perk. Our child kept asking for refills of Calpis (laughs). As for the Onsen, the private Onsen was available 24 hours a day. We could check availability on our smartphone and use it whenever we wanted! It was great to have relaxing bath time as a family. Since we stayed on a weekday, there weren’t many people around, so we could relax without worrying even with a small child in tow. The staff members were very kind as well—it turned out to be such a wonderful family trip! Thank you so much!