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A serene accommodation surrounded by trees, featuring private open-air baths, located just a 15-minute walk through Okage Yokocho to the shrine. The warm welcome from the staff reflected the elegance of the accommodation and provided a pleasant start to our stay. Opting for both

In particular, we were deeply moved by an unexpected, heartfelt surprise from the dining staff at the end of our meal. Everyone in the dining area provided truly wonderful service. It was full of genuine hospitality, and it has become one of the Accommodations we would love to

We stayed in a room with an open-air bath for our couple's trip. The scenery and cuisine were breathtaking. The view from the room was spectacular, and we could enjoy it anytime while soaking in the private open-air bath, offering an extraordinary experience. The meals feat

We visited Toba for the first time in a while as a couple, and staying at Kisara was truly healing. The onsen in the room was excellent, but we were also impressed by the luxurious dinner using the irori and each dish made with seasonal ingredients. We hope to visit again soon. W

The Room was very spacious and spotless, and I was able to truly relax and unwind. Dinner featured fresh seafood, which I thoroughly enjoyed and was very satisfied with. Soaking in the open-air bath while gazing at the ocean view was pure bliss. The staff were warm and welcoming,

The other day, we stayed here as a couple’s trip before the baby arrives. When I noted during the online Reservation that I was pregnant, you promptly emailed us with thoughtful consideration, which we truly appreciated. On the day of our stay, the front desk staff welcomed us w

If this issue is addressed, I would love to stay again. The private spa was excellent! The onsen in our room's open-air bath as well as the sauna were amazing. Lastly, when trying to call a number listed on your website just before arrival for some inquiries, we found out it wa

The best part was the hospitality, which was excellent above all else. Warm, homely, and attentive care. The meals were very luxurious. Dinner was delicious, starting with a whole sea bream, squid, and turban shell sashimi platter. However, there were some dishes that looke

The meals lived up to their reputation—lavish and absolutely delicious. It was honestly hard to finish everything, but they kindly made rice balls from what was left, and I could enjoy the dessert later as well. The view from the detached room was amazing, and I could relax in th

In the evening, we enjoyed fresh, generous seafood dishes with natural, gentle seasoning, along with delicious sake at a relaxed pace—it was pure bliss. Breakfast the next morning was just as wonderful; the spiny lobster miso soup was so comforting and flavorful it really hit t

The French course dinner was absolutely delicious, and we were delighted by the thoughtful message plate celebrating our anniversary. Although located in a separate building, the famous Pearl Bath was also exceptional. This Hotel truly embodies hospitality in every detail.

I hope that together with us guests you will continue creating new value and building sustainable local communities, helping to revitalize the region. I would love to visit again. Wishing continued success and good health to the General Manager of Toba Grand Hotel and all staff

Although I had some dissatisfaction last time, this time was truly exceptional hospitality. The staff greeted us with smiles as we passed by, and it was impressive to see a gentleman in a suit waving to children. Additionally, the international staff member who guided us to o

Every January, we visit for a family trip to enjoy the stunning open-air bath, live piano performances, delicious meals with free drinks, and beautiful art sculptures. The weather was great this time as well, and we enjoyed the usual delicious meals and breathtaking open-air ba

Everything was exceptionally good!!! The food was delicious, and we were very satisfied with the Room. All the staff were wonderful, and the service was excellent. Please be sure to use the open-air bath under the night sky. The stars were unbelievably beautiful, and it was truly

We immediately enjoyed a blissful moment in the open-air bath before relaxing on the bed. Later, we explored the observation deck with its magnificent views before heading to dinner—it was delicious. We tried all the baths including private baths and large public baths. In the

It turned out to be the perfect choice! The view from the Room and bath was amazing! I was able to fully relax in the Onsen. The meals were all delicious, with fresh spiny lobster and abalone. The staff provided excellent service, making it a wonderful experience and a memorable