ออนเซ็นฮามานาโกะ คันซันจิ(ออนเซ็นคาเนยาม่า) × ที่พักพร้อมปลา ย่างสิ่งอำนวยความสะดวกของโรงแรม·เรียวกังได้รับการประเมินในระดับสูง

The food was absolutely delicious. We also enjoyed a wonderful view of Lake Hamana, and were able to relax and have a peaceful stay. Thank you very much.

A relaxing trip for a couple in our 50s. The bath was very pleasant, and the complimentary Yakult after bathing was excellent. The meals were generous, and the eel kamameshi at the end was delicious. If it weren’t for the loud noise from the in-room refrigerator and the extremely loud motorcycles at night, we think this would be an outstanding Accommodation.

It was wonderful. The hot spring was very relaxing, and the room was spacious with new facilities—excellent overall.

All the staff were cheerful and kind, making our trip even more enjoyable. The Hotel was a little hard to find, but the Facility was more than sufficient for pets. In the morning, we took a walk down the stairs from the dog run and found Lake Hamana—it felt wonderful. We also enjoyed an excellent full-course meal. As for the Room, it was unnecessarily spacious for us as a couple, so next time we may choose a smaller Room. In such an elegant setting, sipping complimentary sparkling wine alone in the lounge in the evening while looking out at Lake Hamana and the sunset was pure bliss. This is a Hotel we would definitely love to visit again.

We stayed here for the first time with our dog to celebrate our daughter’s birthday. The welcome drink and dessert were very delicious! The welcome treat for dogs also seemed tasty—our pup finished it in no time! There’s also a drink bar available at certain times, which was great. They even have alcohol, which was the best!! The dog run was air-conditioned, so it was comfortable even in midsummer. Our dog ran around until completely tired out. Dinner is buffet-style, so it’s hard to decide what to eat (lol). The roast beef and sashimi served as a one-plate set at the table were amazing! Alcohol is available for an additional fee, but the food is so good you can’t help wanting a drink (lol). You can dine together with your dog, and there’s also a buffet just for dogs, so we really enjoyed the meal. Since it was our daughter’s birthday, we ordered a cake for an additional fee, and it was delicious as well! The staff celebrated with us too, and our daughter was thrilled! You can also use a private bath. We used it this time; we had 90 minutes, so we could relax without rushing. Dogs are allowed in the private bath too, which is wonderful! There were post-bath drinks and ice cream in the fridge—also fantastic! It’s well worth paying the extra fee! By the way, I also used the large public bath in the morning. The view was great, and it felt wonderful bathing while looking out over Lake Hamana! The breakfast sandwiches were filling and very tasty! They come with pudding too—again, amazing! One of the reasons this Hotel felt so good is definitely how pleasant all of the staff are!! Everyone we met was smiling; they talked to our dog and played with him too. Our pup got lots of love! If I had to mention something negative: although parts have been renovated, there were some areas where you could feel that the building itself is old and showing its age. But personally, there were far more positives than anything else. How easy it is to stay with your dog here, how great the staff service is, how delicious the food is, how relaxing the baths are—we went home satisfied as a whole family! I’m glad we chose this Hotel for our first overnight trip with our dog. We’d love to stay again!!

This was my third stay this year. As always, the hot springs were wonderful, and we enjoyed the delicious meals. However, at the start of dinner, a male staff member explained changes to the menu in a loud voice directly over the dishes. It wouldn’t be surprising if saliva got on the food. It made what should have been an enjoyable start to dinner unpleasant. And since he wasn’t wearing a mask, it was unacceptable. Please provide better guidance and training. In the past, female staff members have always given explanations from the side of the table.

We stayed here on our way to Osaka, and the lakefront was just a short walk away—our grandchildren were happier than we expected. The adults were also satisfied because the meals were delicious. However, there were only a few washing stations in the large public bath, and we were surprised to see so many people waiting. Perhaps it was because there were many families during summer vacation. It was not something we often see elsewhere.

I also stayed at this hotel last month using Ikkyu, and I truly appreciate your hospitality. I plan to visit about twice a month from now on.

This is my third stay. Extremely comfortable! Although there are minor issues every time, the customer service is exceptional. They answer calls immediately and respond promptly to any concerns! The washing machine is a lifesaver for our large family. When I mentioned that the provided detergent pods were leaking, they quickly brought over a pouch of detergent instead. The sense of security here is incredible. On a completely unrelated note, my car got stuck in the sand in front of the Hotel due to my driving mistake, but people nearby kindly helped me out. The locals are so warm and helpful too!