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As we had never stayed in Atami before, we chose this Hotel for our 40th wedding anniversary trip. When I mentioned it to the staff at check-in, they surprised us with an anniversary dessert plate at dinner. It was beautifully done, and we truly appreciated the care they put into it for us. We chose a Room with an open-air bath. We were able to relax and soak while enjoying the view. The large public bath was also very pleasant. The meals were a delight for both the eyes and the palate. We were told the menu had just changed to the autumn selection, and in particular, the tilefish scale-grilled dish was outstanding. At breakfast the next morning, I noticed that the flowers in the vase on our table were different from those at dinner; when I asked a staff member, they said they change them between night and morning. I was impressed by such thoughtful attention to detail. Breakfast was also served as a course meal, and it was fun being able to choose between an egg dish or curry. The butter served with the bread was white in color with a rich flavor—absolutely delicious. Overall, every staff member provided courteous service and had wonderful smiles. Their attentive yet unobtrusive approach felt just right. As someone who lives a busy day-to-day life, thank you for giving me such an extraordinary escape—it became a truly memorable trip thanks to you all. We would love to visit again soon.

The Room was wonderful, and the food was absolutely outstanding. Above all, the staff’s hospitality and service were truly exceptional—it reminded me once again how important people are. I had a lovely one-night stay, and it has become a place I definitely want to visit at least once every six months. Thank you very much.

We stayed here for a birthday trip, and it truly was a completely satisfying stay. Dinner was top-class in every respect—flavor, presentation, and ingredient quality—and the smoked splendid alfonsino was especially outstanding. They also kindly prepared a special birthday message plate at dinner, which made us very happy. The restaurant service and atmosphere were wonderful as well. The Japanese breakfast the next morning was also high quality, and the presentation using a wooden bento box felt fresh and memorable. The Room was very spacious, and the ocean view from the second floor was breathtaking—sea and sky blending into one. Soaking in the open-air bath (Onsen) while gazing at the moon was an indescribably blissful moment. With no TV intentionally provided, we were able to enjoy a digital detox and fully immerse ourselves in nature. Our daughter loved the pool too, so I highly recommend it for families with children. The lounge bar offered a wide variety of drinks and alcohol, and it was convenient and appreciated that we could bring them back to our Room. We would definitely like to stay again.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

This Accommodation, Sagamiya, was a wonderful place where we could truly feel traditional Japanese hospitality. As soon as we arrived by car, the staff noticed us right away and came out to assist, kindly helping us park with ease. They guided us to our Room, and the attendant came to greet us and made tea for us. These days we often stay at more Western-style Hotels, so it was a pleasure to enjoy this Japanese-style hospitality again after a long time. We enjoyed a delicious in-room meal in the tatami Room with a lovely view. The open-air bath in the Room was also excellent, and even one night was enough to leave us feeling fully refreshed. All of the staff were very pleasant. We also appreciated the many thoughtful touches throughout our stay—it felt reassuring that experienced staff could make good judgments on the spot. We would love to visit again.

This was about my fourth visit, and it had been a while since the last time, but once again I had a thoroughly satisfying stay in every respect. As it was just the beginning of September, we were served dobin-mushi and matsutake mushroom rice, allowing us to enjoy the flavors of autumn a little early. Everything was delicious. The Room was spotless, and the entire property felt clean and well maintained. Above all, every staff member was polite and composed; meals were served at just the right time, and they always seemed to be attentively looking out for guests in a natural way. It made for a truly comfortable stay. Thank you very much.

All staff members who supported us were incredibly hospitable, and it made our trip truly wonderful. Our whole family was very satisfied—thank you! The facilities were up to date, and the security was excellent. The Ryokan was also very clean and hygienic. Both dinner and breakfast were delicately and elegantly seasoned, everything was fresh, and we enjoyed every dish—it was all delicious. This is a Hotel we would definitely want to stay at again! Thank you as well for preparing surprise plates for us on two consecutive days!

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

Although I have stayed at HIRAMATSU several times, HIRAMATSU Atami offered the most heartfelt hospitality.

My 88-year-old mother, my sister and I, my daughter, and my two grandchildren (six of us across four generations) stayed at Atami Korakuen Hotel for one night and two days. Although we were a group with a wide range of ages, everyone was comfortable, and we were very satisfied with our stay. The Shuttle Service bus from Atami Station to the Hotel was extremely helpful. Our Room was an 18-tatami Japanese-style room with large windows, so we could also enjoy the beautiful nighttime view of Atami town. The breakfast and dinner buffets offered a great variety—from dishes my mother enjoys to kid-friendly options—so everyone could enjoy the meals together regardless of age. The freshly grilled dried horse mackerel was especially delicious. The large public bath was equipped with a baby bath and baby soap, so we felt at ease bathing even with our young grandchildren. We truly appreciated the thoughtful attention to detail. When we asked the front desk to arrange a taxi for getting around, they responded quickly, which helped us a lot. This is a Hotel I can wholeheartedly recommend to families traveling with babies or elderly relatives. We would love to stay again as a family. Thank you for the wonderful memories.

We stayed for one night starting on 7/29! It was just my son and me, and right after we arrived there were kid-friendly activities prepared—shaved ice and stencil-cutting—so we really enjoyed them together. After that we moved to our Room, and both of us were impressed by how spacious and clean it was. We didn’t use the Onsen in the Room, but the semi-private open-air bath felt almost like having it to ourselves, so I ended up going in three times during our stay (lol). After arriving, we took our time relaxing while visiting the different lounges. Dinner had slightly different menus for adults and children, but they were mostly the same, which made my son very happy. All drinks in the Room were included in the price as well, so we enjoyed a relaxed evening drink together with the provided beer and juice. Breakfast had an amazing variety of sides to go with rice—I could have eaten endless bowls. It was also great that refills of miso soup were available. Since it’s located up in the mountains, the view is incredible. This was our last day after traveling around various Hotels, and we had such a wonderful time that I genuinely felt sad to leave. The staff were also exceptionally polite and attentive—truly excellent service. Next time I’d like to come back with my wife.

This was my first visit, and I was completely satisfied. While many places operate with a small team these days, I was surprised by how many staff members there were here. The Room I reserved was excellent—an in-room bath, a massage chair, and an unbeatable view. The three baths were all great as well, each with its own unique atmosphere. The guests were calm and respectful, so I could relax and enjoy a peaceful stay. This has become an Accommodation I’d love to visit again.

The outstanding location and delicious cuisine made our stay truly enjoyable. From check-in to check-out, we didn’t run into any other guests even once, so we were able to relax completely without any stress. It was also great to have a private dining area right next to our Room, allowing us to enjoy our meals without worrying about others. We didn’t need to walk around for the bath or meals, and could unwind comfortably in our Room. Even my husband, who rarely gives compliments, spoke very highly of everything. The courteous service from all the staff was also excellent, and we are truly grateful.

I was completely satisfied with everything—the room, the rooftop bar, the meals, and the staff’s service! The teppanyaki dinner was different from what I had imagined; it was prepared by a female chef with a very delicate touch. It was absolutely delicious. The ocean view from the in-room open-air bath and the rooftop bar was breathtaking. My stay was one moving moment after another—a truly luxurious time. I’d love to come back again.

With its simple design and calming atmosphere, this Accommodation is recommended for restoring both body and mind. In particular, the Japanese and herbal tea lounge on the 8th floor lets you blend Japanese tea with herbal ingredients yourself, place them into a tea bag, and enjoy a wellness tea while relaxing music plays—an experience that left us fully satisfied.

Searched for Accommodation with an open-air bath in the Room The Room was exactly what we wanted, and we had a wonderful holiday—no need to carry bath items or a change of clothes to the large public bath, and we could enjoy the Onsen whenever we liked. We chose a Plan with breakfast only. The dried horse mackerel was very delicious. For us, who can’t eat that much, it was just the right amount. Enjoying coffee in the lounge while taking in the lovely view overlooking the harbor was also wonderful. Although it felt like being nestled in the woods, we didn’t see any insects. It was a lovely Accommodation that we would like to use again.

The ocean view from the Room is wonderful, as are the views of Atami and the sea from the restaurant. The guest Room is spacious and airy, and the Onsen bath is large enough to stretch out in. Dinner was especially delicious, particularly the stone-grilled beef tenderloin steak. It was a very satisfying stay.

We were talking with friends about wanting to see the Atami fireworks, and that’s how we found Atami Terrace. We’d often seen it on Instagram, so although it was a bit pricey for us, we decided to make the Reservation since it was a special occasion—and we were absolutely thrilled! Nothing blocked the view: an amazing collaboration of the sea, illuminations, and fireworks right in front of us. The powerful sound that you could feel in your stomach was truly moving. The service was just as impressive as the fireworks. The buffet meals—both dinner and breakfast—offered great variety, and unlike many Hotels like this, there was hardly any waiting in line. For my friend who has trouble walking and uses a cane, there was a cart that could carry a tray while moving around, and she seemed happy to be able to choose as much as she wanted. We were also surprised by the all-you-can-drink beer. We also enjoyed plenty inside the Hotel—late-night soba noodles, plus tea and sweets in the lounge. And with the beach right in front of you, I think it would be perfect for swimming too. It’s beautiful overall, and the Room is compact but well organized—we felt relaxed throughout our stay. We’ve already made another Reservation for the November fireworks festival. We’re really looking forward to it.

Overall, it was a very satisfying stay. Because the Hotel is built on a hill, the night view of Atami was spectacular. The bath is a little small, but the Onsen was relaxing and we were able to unwind. It was also great that we could reserve it for private use late at night. The meals were delicious, and we enjoyed all the thoughtful performances and touches. We were surprised to find our names embroidered on the napkins. We were allowed to take them home. The goats and ducks were also very soothing. We stayed to celebrate my wife’s birthday, and it was a one-night stay that left both of us completely satisfied. If we have the chance to visit again, we look forward to seeing what kind of services await us next time. Thank you very much.

We stayed mainly for the food, and it exceeded our expectations! Everything was delicious, especially the fish. The staff’s service was attentive, and the wine they recommended suited our taste—overall a wonderful experience. The Room was clean, and the Onsen was at a comfortable temperature. This is an Accommodation we’d definitely love to stay at again!