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I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

This was my first visit, and I was completely satisfied. While many places operate with a small team these days, I was surprised by how many staff members there were here. The Room I reserved was excellent—an in-room bath, a massage chair, and a view that couldn’t be better. The three baths were also great, each with its own unique atmosphere. The guests were calm and respectful, so I could relax and enjoy a peaceful stay. This has become an Accommodation I’d love to visit again.

This Accommodation, Sagamiya, was a wonderful place where we could truly feel traditional Japanese hospitality. As soon as we arrived by car, the staff noticed us right away and came out to assist, kindly helping us park with ease. They guided us to our Room, and the attendant came to greet us and made tea for us. These days we often stay at more Western-style Hotels, so it was a pleasure to enjoy this Japanese-style hospitality again after a long time. We enjoyed a delicious in-room meal in the tatami Room with a lovely view. The open-air bath in the Room was also excellent, and even one night was enough to leave us feeling fully refreshed. All of the staff were very pleasant. We also appreciated the many thoughtful touches throughout our stay—it felt reassuring that experienced staff could make good judgments on the spot. We would love to visit again.

I booked this stay because of the great Reviews, and it really caught my interest. After sightseeing at Kinomiya Shrine, we took a taxi there, and they warmly welcomed us at the entrance upon arrival. We were traveling with our 4-year-old and 1-year-old children, and everyone was so kind that the kids seemed to have a wonderful time. And above all, I was amazed at how incredibly delicious the food was. My husband and I weren’t very hungry when we went to dinner, but every dish was so good that before we knew it, we had finished everything. Even the appetizers were outstanding. We’ve traveled to many places before, but this was the first time we’ve had food this delicious. The children’s meal was also excellent, and even our child who usually eats very little seemed to eat a lot. Since our younger child is still small, my younger child and I used the in-Room bath, but it was spacious and spotless, so we enjoyed it more than enough. When we come to Atami again, I definitely want to stay here again!

As our Room was in a separate building, we were able to relax in a quiet space. The open-air bath was also wonderful—I enjoyed it so much that I went in several times. The meals were delicious, and we especially appreciated the spacious dining area where we could take our time without worrying about others. We also received a gift for our wedding anniversary, and the thoughtful hospitality truly warmed our hearts.

The building was new and very clean, and the Room was thoroughly cleaned down to every corner. It was spacious, and we had a very comfortable stay. The meals were also delicious. Although the staff were from overseas, they were kind and helpful—thank you very much. As it was our 13th wedding anniversary, we also received a surprise dessert plate—thank you very much.

We stayed here for the first time on his birthday, and everything was wonderful. He was delighted and said it was the best Accommodation he has ever stayed at! The teppanyaki meal was delicious, and the Onsen temperature was adjusted so it could be enjoyed even in summer, making it very comfortable and relaxing. Next time, I’d like to visit again with him in winter!

I stopped by and stayed here on my way back from visiting Ise Grand Shrine. It’s within walking distance from the station, and I was able to check in smoothly with no stress. The building is undeniably old, but the Room was kept clean. The meals were very delicious. The local specialty, Atami-ni, was truly outstanding. It’s also nice that you can choose your dried fish at breakfast. Many of the staff are from overseas, but their hard work comes through, so there’s no stress. The Onsen was at a comfortable temperature and felt great. I’d like to stay here again if I have the chance.

I love the meals here and have returned several times. This time, I enjoyed the chef’s special kaiseki featuring splendid alfonsino, and truly savored it. Everything was delicious. The dishes were beautiful to look at as well, and I was reminded how Japanese cuisine lets you enjoy the seasons. I spent a relaxing, elegant holiday and felt completely recharged. Thank you to all the staff for your thoughtful hospitality.

The Room was spacious and had a veranda-like deck called the Tsukimidai, with a nice view and the ocean visible in the distance. Meals were served in the Room, and every dish was delicious—we finished everything at both breakfast and dinner. However, it was disappointing that the drinks in the refrigerator were expensive. The Onsen also felt very open; while I did wonder if it might be visible from somewhere, I was still able to bathe comfortably. Another bath area was spacious, and the water in the roofed open-air bath left my skin feeling moisturized like lotion. Inside the building, it seems to have been expanded many times over the years, so some areas are a bit confusing, and many guests seemed to get lost. There were only a few souvenirs for sale, and there were no Facilities such as karaoke or table tennis, but it had an old-fashioned Ryokan atmosphere that we really enjoyed.

We stayed for one night starting on 7/29! It was just my son and me, and right after we arrived there were kid-friendly activities prepared—shaved ice and stencil-cutting—so we really enjoyed them together. After that we moved to our Room, and both of us were impressed by how spacious and clean it was. We didn’t use the Onsen in the Room, but the semi-private open-air bath felt almost like having it to ourselves, so I ended up going in three times during our stay (lol). After arriving, we took our time relaxing while visiting the different lounges. Dinner had slightly different menus for adults and children, but they were mostly the same, which made my son very happy. All drinks in the Room were included in the price as well, so we enjoyed a relaxed evening drink together with the provided beer and juice. Breakfast had an amazing variety of sides to go with rice—I could have eaten endless bowls. It was also great that refills of miso soup were available. Since it’s located up in the mountains, the view is incredible. This was our last day after traveling around various Hotels, and we had such a wonderful time that I genuinely felt sad to leave. The staff were also exceptionally polite and attentive—truly excellent service. Next time I’d like to come back with my wife.

It was close to the shopping street and the sea, which made sightseeing easy. The Room had a beautiful ocean view, and the Hotel staff were helpful; the Facility and amenities were also good. Dinner was buffet-style, and they guided guests in three different time slots to avoid crowding, which was considerate. However, at the start of dinner it still got crowded around the food area, and it took nearly 30 minutes before we could begin eating. Since we had chosen the all-you-can-drink alcohol option, that lost time was a bit disappointing.

This was my second stay this year, and I visited with my mother. My mother is nearing her 88th birthday, but she still has a great appetite and finished everything, even having seconds from the rice tub. I visited long ago with my mother and grandmother as well, so I feel truly happy to have an Accommodation we can return to across three generations—my grandmother, my mother, and me. Unfortunately it rained this time, but thanks to that the signature stones and garden trees were gently wet, letting us enjoy a different kind of beautiful scenery than usual. Thank you again for your warm hospitality. I look forward to visiting again.

A family trip with two families to celebrate my mother’s 77th birthday and my nephew’s birthday. The surprise cake at dinner made it a wonderful family memory. They also accommodated our food allergies, so we could enjoy the delicious meals with peace of mind. Thank you for the outstanding hospitality.

Thank you very much.

Just as the Reviews said, every dish we had been looking forward to was truly delicious. We were impressed by the careful seasoning and attention to detail, even in the side dishes. The Facility felt historic, but everything—including the bath—was well maintained and very clean. We were looking for an Accommodation with a tatami Room so it would be comfortable for our one-year-old. We were a bit nervous that our child might touch the hanging scrolls or shoji screens, but our meals were served separately from other guests, and it was still very easy to spend time here even with a child. Above all, everyone at the Accommodation was warm and welcoming, which made our stay truly comfortable. We’re sorry for any trouble caused by our child, but we sincerely appreciated your kind support until the very end. We visited as a family to celebrate my parents’ 60th birthday, and they were extremely satisfied. It became a once-in-a-lifetime family memory. Thank you very much.

The views and service were wonderful. The kaiseki dinner during the fireworks was both beautiful and delicious, making it a truly special time for our family!

I visit Ajiro for fishing and always choose this accommodation as my regular stay. It's so comfortable that I often end up extending my stay. The view is great, and the private bath is absolutely amazing. I will continue to support you!

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

The ocean view from the Room is wonderful, as are the views of Atami and the sea from the restaurant. The guest Room is spacious and airy, and the Onsen bath is large enough to stretch out in. Dinner was especially delicious, particularly the stone-grilled beef tenderloin steak. It was a very satisfying stay.