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The experience of making desserts as a pastry chef at the restaurant also became a wonderful memory. Thank you to all the staff for listening to my child's stories. They are already saying they want to stay here again next year. You have truly captured my child's heart.

We had also requested a whole birthday cake in advance, so we enjoyed it slowly in our Room. It was very delicious. Since we stayed in the Horizon Wing, it takes some time to get to the dining area, but the Room was clean, amenities were well stocked, it was quiet with a great

We stayed in two rooms. As I also wrote in the Review for one of the rooms, it was a wonderful luxury Ryokan. The staff in every section were highly professional, and we felt very comfortable throughout our stay. From the entrance, the atmosphere was dignified and impressive,

The open-air bath and sauna were amazing, giving us a full resort experience! Our child loved the shooting game corner, making it a stay filled with smiles for the whole family. The staff were kind, and the meals were incredibly delicious. We would love to visit again!

What stood out most was the heartfelt hospitality of all staff members—their attentive service during meals made for an especially pleasant experience. With its historical charm combined with outstanding cuisine, impeccable service, and warm-hearted care from staff members—it bec

Front desk staff mostly young exuded friendliness handling check-ins/outs efficiently amidst busyness maintaining pleasant demeanor throughout interactions like when asked directions walking route towards nearby Kinomiya shrine responded smilingly detailed helpfully likewise park

For breakfast you can choose Japanese or Western style—either way it was delicious and satisfying. All staff were very kind; we enjoyed luxury Hotel-level comfort while still experiencing the freedom that makes glamping special. We’ll definitely return when the season changes!

We stayed as a family of four. The room layout, facilities, view from the room, inclusive drinks, and two meals (kinmedai hand-rolled sushi and obanzai for dinner & kinmedai sandwich for breakfast) were all highly satisfying. Before our stay, we were concerned about the lack of

And it was an Onsen! I first enjoyed the Onsen in the room. It would have been perfect if there was a view from the tub, but still very satisfying. The large public Onsen bath was also excellent. The room was spacious and comfortable to stay in. One small disappointment was that

The meals were all delicious, and the birthday cake we requested for our daughter was very cute. At checkout, the staff gave us a framed photo they had taken as a gift, which became a wonderful memory. The location near the station was convenient, making it an excellent trip

There was also a steam facial device, and the amenities were great. After bathing, they provided classic bottled milk, coffee milk, mineral water, and mini beers, and the two massage chairs were incredibly comfortable. Many of the staff are from Southeast Asia, but everyone w

On May 24, we truly enjoyed the Atami fireworks from the Hotel’s rooftop floor—the sound, the reverberation in the air, and the vibrant colors. The Hotel is located above the mountainside, making it an ideal spot for viewing the fireworks. The dining options were varied, and we w

They lent us a thermometer and flexibly adjusted the amount and content of our meals, for which we are truly grateful. Thanks to their warm care, we were able to rest with peace of mind, and it became a wonderful travel memory. We would definitely like to return again when we ar

The room was impeccably clean, allowing us to relax completely. The baths, both indoor and open-air Onsen, offered stunning ocean views and perfect water temperature, making for an incredibly satisfying experience. The buffet featured fresh ingredients with excellent quality

This is Uomisaki Hotel, which we use often. It’s my favorite among the Itoen Hotels in Atami. It’s close to the sea, and it’s perfect for us since we’re not interested in the crowded area around the station where you see lots of groups from the same tour companies. You can also w

Even when seeing us off in a taxi, you kept waving until we were out of sight—it made for a truly pleasant stay. My mother has visited Atami several times over her 92 years, but she said this time was by far the best and she was absolutely delighted. Everyone spoke while looking

The open-air bath in the Room had a strong chlorine smell so we showered again afterward, but the atmosphere was absolutely wonderful! The buffet may not have a huge selection, but everything was delicious at both breakfast and dinner, and our family was very satisfied. We will s

The in-room massage chair was also very comfortable. We also appreciated the drinks provided in the refrigerator—beer, juice, tea, mineral water—as well as coffee. The light-course dinner was just the right amount, and everything was delicious. It’s an orthodox menu without tryi

I stayed with three friends. The Room was spacious, and the view from the Room was amazing. We could enjoy our meals in the Room and relax with some drinks. The private hot spring in the Room was incredibly refreshing. If I have the chance, I would love to stay here again. Thank

The Room was very clean, the bed was spacious and comfortable. From the open-air bath, turning off the room lights at night allowed us to see beautiful stars. In the morning, we enjoyed bathing while watching the sunrise, which was wonderful. The open-air bath was set to 42