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I was able to visit again for the first time in 20 years. From the warm welcome onward, the hospitality was outstanding. The food was just as delicious as ever, and I truly hope this authentic Japanese hospitality will continue for many years to come. I would love to visit again soon. Thank you for such a wonderful and happy time.

This was a truly wonderful Accommodation. Our family takes trips to Onsen Accommodations that are doable from Tokyo for one night about 2–3 times a year, usually spending around 30,000–40,000 yen per person. My wife chooses the Accommodation each time, but lately none have been memorable or particularly appealing. This time, though, we finally found an Accommodation we genuinely want to visit again. Many of the staff are from Southeast Asia; when I asked, I was told they have passed the Japanese Language Proficiency Test N1 and also undergo a one-year training period. We never once had any trouble communicating. I previously lived in Thailand for about five years for work, so I already knew people from Southeast Asia tend to be even more serious and hardworking than many Japanese—but I was still impressed by just how high the standard was here, and we were able to spend a very comfortable time. These days many staff don’t wear name tags (perhaps due to measures against customer harassment), so I don’t know her name, but thank you sincerely to the woman in charge of our Room—she was wonderful and very thoughtful. The all-staff send-off after checkout truly moved me. As for the Onsen: honestly both the water quality and bath area were fairly standard, but everything was very clean. One thing I did notice is that it’s great not having to bring towels into the bath area; however, you still need to bring things like a change of underwear or your phone. In the end we put them in a plastic supermarket bag out of necessity, but I would have liked a larger drawstring pouch (like those often provided at other Onsens) to be available in the Room. Also, my wife said she felt scared because it was dark on the way to the large bath as well as inside it. Lastly, we felt the air conditioner noise was slightly loud—just mentioning it in case. And the meals were outstanding! The balance, portion size, and taste—everything was excellent with nothing to complain about. Because I’m big-built I eat quite a lot and meals at Accommodations often aren’t enough for me; this time I shared small portions of my wife’s meal with our son as well and still felt about 90% full. While breakfast can be disappointing at many places these days, breakfast here was also solid—and it wasn’t that thin crispy dried horse mackerel you often see everywhere else either (which was nice). Above all else: the wasabi was delicious! Being able to get refills freely made it even better. In any case, we definitely want to come again—thank you very much.

The Room was thoroughly cleaned and well organized, to the point that you wouldn’t notice its age, so I felt at ease during my stay. Since the Room has an open-air bath, I could soak at my own pace and it was very comfortable. Best of all, I could relax and unwind while listening to the sound of the river flowing just below. All the staff who assisted me from check-in to check-out were kind. I rated it 4 stars because I felt the incense scent at the front desk was a bit too strong.

The service was exceptionally attentive, the meals were delicious, and we were very satisfied with the room. (The woman at reception during check-in had a calm, low voice—it was truly lovely.) In the evening it was cloudy and we had given up on seeing the stars, but when I looked out from the balcony before going to bed, I could see a starry sky through gaps in the clouds. So I called the front desk and they lent us binoculars and a flashlight. Even though it was late at night, they answered our questions without showing any displeasure, which made us feel at ease while enjoying stargazing. It turned out to be amazing! I definitely want to come again with my parents. Thank you very much!

I got a little lost, but it was located at the end of a narrow road. The food was delicious, just as the Reviews said. I could have seconds of bread and ended up completely full. It would have been nice to have coffee after the meal. I wish I could have used the bath in the morning too, but I used it twice at night and caused you some trouble. The high-tech-looking massage chair felt great.

We stayed during the Obon holiday with six family members and one small dog. First, we were able to complete both check-in and check-out without meeting anyone, and the villa felt very private, so we had a very comfortable stay. The Facility was new and clean, with well-equipped amenities and supplies. In particular, the indoor bath with free-flowing natural hot spring water was wonderful, and both the Onsen and the outdoor scenery were beautiful. The children had a great time playing in the private outdoor pool. Since it was cold, we added a little hot water, but we were surprised to find that it was also Onsen water. If I may make one request, it would have been helpful to have a washing machine. Also, perhaps because it is a new Facility, the towels were almost brand-new, and fine towel fibers stuck to our faces and bodies, which made them uncomfortable to use. However, the Facility was so excellent that our whole family was extremely satisfied. Thank you very much.