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The reflecting pool terrace offers different scenery during the day and at night. The view from the Room is also breathtaking—nothing to complain about. Dinner was a kaiseki course, served at just the right pace by the staff, and I felt this Hotel offers excellent hospitality. Th

All the staff greeted us with warm smiles and provided attentive service, making our stay incredibly pleasant. The meals were absolutely delicious! From the staff we passed in the hallways to those inspecting the pool and the foreign staff who assisted us at the restaurant, every

It was about a 7–8 minute taxi ride from Granpal Park, so our tired kids didn’t get cranky. The food was delicious, the Onsen was wonderful, and we were very satisfied. The staff were kind and made us feel comfortable. The Room was spacious, so the four of us could relax comforta

Everything was delicious. Unlike many Ryokan breakfasts that are overly large and end up getting cold, this one was served warm with delicate flavors—we were very satisfied. They also prepared child-friendly options such as softly cooked rice and a lightly seasoned clear soup. Th

Since it’s an Itoen Hotel, the meals are home-style, but we also had Shizuoka steak for an additional fee. It was very delicious. Maybe it was the off-season? It wasn’t crowded, so we could relax and had a very satisfying stay. This is a Hotel I would definitely like to visit aga

I chose this Accommodation because I wanted my dog to try the pool for the first time. The pool and the other dog runs were very spacious, and we really enjoyed our time together! A foldable crate was provided in the Room, so it was fine to leave my dog there while I went to the

We couldn’t finish everything at dinner, but they kindly made rice balls for us to take back—such thoughtful service! The Room was clean, and as an electronic cigarette smoker myself, I appreciated that there wasn’t any tobacco smell—it was truly pleasant. I will definitely

We were looking for an accommodation with a private open-air bath and in-room dining as we were traveling for my husband's birthday with an infant. The room, the meals, and the staff were all wonderful, and we were extremely satisfied. They provided thoughtful touches such as non

The private sauna was also of outstanding quality, and after reaching complete relaxation, the panoramic view of the town from the elevated terrace was breathtaking. The interior design, amenities, and tableware were all thoughtfully curated down to the smallest details, making i

The open-air bath in the Room was spacious and made me want to soak again and again. It was a very good Onsen, and I was able to spend a rich, relaxing time. For dinner, I enjoyed authentic French cuisine for the first time in a while. Great care was taken with the tableware and

Thank you very much for your exceptional hospitality. We stayed here for our wedding anniversary, and the hospitality was wonderful, making our stay perfect. We are truly grateful. The meals were varied, and both the quantity and quality were excellent. We were very satisfied

From the entrance area, which is also a great photo spot, a staff member kindly took wonderful photos for us. Even on a rainy day, we were able to relax and enjoy ourselves indoors all day as adults, so we were extremely satisfied!!! It’s a wonderful place that makes me want to s

Overall, it was an extremely satisfying stay. The room was spacious, impeccably clean, and very comfortable. The private onsen open-air bath was particularly impressive with ample space, a roof to shield from rain, and even a bench for relaxation—absolutely perfect. The ameni