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The Hotel Room was spotless, with no odors at all—truly clean and wonderful. The meals over both days were delicious and luxurious, perfectly seasoned, and left us completely satisfied. Since our travel mood depends greatly on the food and how we feel about the Room, we were mo

My parents were delighted, saying, “We’ve never stayed at such a wonderful Accommodation.” We usually stay around Hakone-Yumoto, but this is an excellent Accommodation that made us want to return next time instead. From check-in to check-out, we truly had an amazing time. Thank

The reflecting pool terrace offers different scenery during the day and at night. The view from the Room is also breathtaking—nothing to complain about. Dinner was a kaiseki course, served at just the right pace by the staff, and I felt this Hotel offers excellent hospitality. Th

From the entrance area, which is also a great photo spot, a staff member kindly took wonderful photos for us. Even on a rainy day, we were able to relax and enjoy ourselves indoors all day as adults, so we were extremely satisfied!!! It’s a wonderful place that makes me want to s

The amenities were satisfactory as well; since it was a multiple night stay, towels, drinking water, and trash bags were all prepared for two nights in advance—a thoughtful touch that left us impressed. The quality of the meals was excellent, and all drinks including alcoholic

All the staff greeted us with warm smiles and provided attentive service, making our stay incredibly pleasant. The meals were absolutely delicious! From the staff we passed in the hallways to those inspecting the pool and the foreign staff who assisted us at the restaurant, every

It was about a 7–8 minute taxi ride from Granpal Park, so our tired kids didn’t get cranky. The food was delicious, the Onsen was wonderful, and we were very satisfied. The staff were kind and made us feel comfortable. The Room was spacious, so the four of us could relax comforta

Since it’s an Itoen Hotel, the meals are home-style, but we also had Shizuoka steak for an additional fee. It was very delicious. Maybe it was the off-season? It wasn’t crowded, so we could relax and had a very satisfying stay. This is a Hotel I would definitely like to visit aga

” This Room had an exceptionally spacious layout with a living area, dining space, and bedroom, and it was very comfortable—I could truly relax and unwind. The staff were also gentle and kind, allowing us to spend peaceful time together as a family. The food was more than we

I used this property to celebrate my partner's birthday. As a travel enthusiast who has stayed at various stays, I found this hotel to be highly satisfying in every aspect, including meals, room, bath, cleanliness, and the hospitality of the staff. The all-inclusive feature allow

We had fun making keychains and mock licenses too! We used the trimming room by reservation—it usually takes us a lot of effort, but thanks to excellent facilities, it finished quickly without any fuss from our dog. There were many citrus fruits growing beautifully around which

We often use it for day trips as well. For the price, both the Onsen and the pool are excellent. The Deep Sea lounge is stylish and fun, and the thalasso pool feels wonderful.\nHowever, there was again an older, rude man working there this time. One moment he was bossing foreign