อิโตะ ออนเซ็น × ที่พักพร้อมเลานจ์ต้อนรับสำหรับพักผ่อนการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

Three days before our stay, my son suddenly decided to join us, so I called to ask if it would be okay to increase the number of guests. You kindly accommodated the change, which was a great help. Once again, the meals were delicious. We took our time choosing from the menu, and everything we selected was excellent—everyone was very satisfied. I was also happy to see that improvements had been made so the cypress bath in the large public bath is less slippery. We were able to have dinner served in our room again, and we truly appreciate all the help from the staff member in charge. This inn is highly recommended—you can fully enjoy both the hot springs and meals thanks to everyone’s warm hospitality. Thank you very much for taking such good care of us.

We stayed in the detached annex with our family of four and our dog. The Room was spacious and clean, and everything was prepared so we could relax right away. We checked in during a typhoon in heavy wind and rain and got completely soaked, but it was a relief that we could use the Onsen immediately after arriving. The kitchen was well stocked with cookware and seasonings, so we brought ingredients and cooked dinner ourselves. The breakfast bread and soup were very delicious. Since it was a second-floor Room, the view was amazing. The sunrise glow was beautiful. However, it was disappointing that there were so many stink bugs on the terrace that we couldn’t go out. There were also plenty of amenities for dogs. We were able to enjoy bath time together and even sleep together. Check-out is at 11:00, so you can take it easy in the morning. I used the Onsen twice in the morning. Being able to enjoy the Onsen whenever I wanted made me very satisfied. Next time, I’d love to soak in the terrace jacuzzi while looking at the starry sky. I would definitely like to stay again.

We searched for an all-inclusive, ocean-view Hotel with breakfast and dinner buffets and a pool, and stayed here as a family during our summer vacation. The wide variety of all-inclusive options, the breakfast and dinner buffets with live cooking stations, the pool, and the many types of Onsen were all wonderful. We also enjoyed the free soap-making activity with our child. Everyone at the Hotel was truly kind. They always greeted us with smiles and attentive service, never showing any sign of being busy or affected by the heat. We were deeply impressed by their hospitality and were able to relax at a very leisurely pace. Even during the Shuttle Service on our departure day, they saw us off at the bus despite how busy mornings are—we were touched until the very end. We would definitely like to stay again. It was an amazing summer memory for both children and adults—everything was taken care of.

It was a trip with heavy rain the whole time, but we arrived at the Hotel early and were able to enjoy ourselves a lot. It was disappointing that we couldn’t use the outdoor facilities because of the rain, but our grandchildren and parents enjoyed the indoor Facility, while grandpa and grandma enjoyed the Onsen. However, because of the heavy rain, it was difficult to get to the restaurant. It would have been perfect if it hadn’t rained! The Room was spacious and we were very satisfied. The food was also delicious. If I had one small request, it would be about drinks at places like the restaurant—since we were traveling with a 2-year-old, it would have been nice to have something like barley tea available.\nWe’d like to visit again next time on a day with better weather.

With construction starting in September, and since we can only travel on weekdays, this was our last stay of the year. The food, the baths, and the Room were wonderful—and above all, the staff’s hospitality was exceptional in every way. What impressed us most this time was how you remembered what we discussed during our previous stay about how to serve chilled sake, and then made it happen exactly as promised. We were able to enjoy it deliciously right to the very last sip. Your prompt response truly surprised us and made us feel that you are always thinking of your guests. This is a special place for us. We are deeply grateful for this encounter, and we sincerely look forward to seeing everyone again next year.

I usually stay at Itoen Group properties, but this time I tried staying here with a breakfast-included Plan! There are various shops nearby, so not having dinner included was no problem at all. I came by motorcycle, and it was raining quite heavily on the day of checkout, so when I told them I wanted to extend my stay, they looked into options and arranged it for me. The staff were very helpful, and I had a very satisfying stay. Next time, I’d like to try the Plan with dinner included.

Ito Kowakien is a place I was taken to as a child. I visited again for the first time in 30 years, this time with my wife, and every staff member we encountered was wonderful—their smiles, their words, and their service. After returning home, it made me want to be kinder to others. Thank you for continuing to be here just as you always have. I hope to visit again on another special occasion.

To satisfy my hungry junior-high grandson, I looked for a place with a delicious buffet. My husband had stayed here twice before and said the Room was spacious, so we chose it. In reality, the roomy interior let each of us relax at our own pace, and the services—like the drink bar and after-bath ice cream—were excellent. My grandson was thrilled. We enjoyed playing in the pool and the Onsen pool, and we also had fun at the evening festival stalls. All of the staff were very kind, which left a great impression. This is a Hotel that makes you want to come back. Just one thing: it was disappointing that it felt hot inside the elevator.

The Room, the bath, and the private bath were all great. The food was also excellent. There was a fireworks festival, and it was close to the venue so we could see it well. We will stay again.

This was my first stay here. Although it was listed as “limited availability due to exterior construction,” it didn’t bother me at all. (The view from the large public bath was more than enough!) The Japanese-style room was spacious, and I felt truly pampered. The 15 m pool was small but still very satisfying, and the hot-spring public bath and sauna were excellent. I love walking around town, so I explored the covered shopping street from Ito Station on the way—and it felt like, “Wait, I’m already at the hotel?” I’d like to make this my regular place to stay whenever I visit Ito.

We stayed here to celebrate both our wedding anniversary and my wife’s birthday, hoping to enjoy Onsen and delicious cuisine with views of the sea and town. The scenery, food, and Onsen were wonderful, and we especially appreciated the excellent service from Mr./Ms. F. Friendly yet attentive and courteous, their explanations made the meal even more enjoyable—we truly loved every dish. On our way out, we also discussed our next Reservation. We look forward to staying with you again. Thank you for helping us spend an unforgettable anniversary!

I stayed here even though it had just opened and there wasn’t much information available yet. To put it modestly, it was an outstanding inn. Impeccably clean throughout, with a soothing scent of wood in the building, and exceptional hospitality that makes guests feel truly relaxed—an incredibly comfortable place to stay. The private hot-spring bath had a wonderful natural aroma and a charming atmosphere (it was cleaned frequently, so it was comfortable no matter when I went). The indoor bath smelled pleasantly of hinoki cypress, and the spacious open-air bath in the large public bath area was especially refreshing. The building beautifully blends old and new. The guest rooms aren’t huge, but they’re well laid out and very cozy. I was satisfied with everything, but what stood out most was the food. Each dish was carefully prepared, featuring local Izu ingredients with creative twists that gave every course its own character. It wasn’t just delicious—it was exciting. They were also extremely thoughtful about ingredients I can’t eat; instead of making casual substitutions, they served heartfelt dishes that truly impressed me. Breakfast was also excellent—wonderfully prepared with health in mind. All of the staff were genuinely pleasant, and throughout the property you can see thoughtful touches designed to help guests enjoy a happy stay. I’m deeply grateful for such a comfortable experience. It may not be widely known yet, but I suspect it will soon become an inn that’s impossible to book. I’d love to visit again.

It was a very satisfying accommodation. The facility and the room were thoroughly cleaned, and the staff's calm demeanor made it relaxing. Drinks, including alcoholic beverages, are available in the lobby for free. Dinner was served in a private restaurant setting. Breakfast was delivered to the room as a Japanese-style meal set. They accommodated food allergies as well. I would love to stay at this accommodation again.