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I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

I stayed here during my summer vacation. The moment I entered the Room, I was captivated by the warm, wood-filled space. The view of lush green trees through the wooden-framed windows helped me forget the busyness of everyday life, and I was able to relax in quiet comfort while lying on the cushioned sofa by the window. The view from the semi-open-air bath was also beautiful and incredibly relaxing. It truly was a Room with an outstanding view. I enjoyed both Japanese and French cuisine, and both were delicious with gentle, wholesome flavors. The rice balls prepared as a late-night snack were also excellent. All of the staff were kind and attentive, and I truly appreciated that they even delivered an item I forgot after checkout to my home. This is an Accommodation I would love to visit again!

The food was delicious no matter what we tried, and the tableware was stylish as well. The portions were just right, and it was thoughtful that there were additional menu options. The evening mini concert was interactive and fun. The Room and bath were thoroughly cleaned, making our stay very comfortable.

The antique-inspired lobby interior was beautiful. The Room was also comfortable. Meals were served in a private dining room, and since it was next door, it was convenient. The food was delicious and at the standard level for this type of Ryokan. The Onsen is not large, but it wasn’t crowded, so I could relax and enjoy it.

Stayed for two nights and three days. The welcome drink was a nice touch. The Room is old but clean, and we were able to relax comfortably. We were satisfied with the meals on both the first and second days; personally, we preferred the second day’s meal. The breakfast buffet was also quite good. The baths were excellent—both the washing area and the tub were spacious. The open-air bath was at just the right temperature, so you could stay in for ages. We especially appreciated the luggage service: if you leave your bags at an affiliated Hotel near the station, they deliver them to this Hotel, and on departure they send them back to the affiliated Hotel, making sightseeing much easier without heavy luggage.

We stayed here to express our everyday gratitude to my parents-in-law. The facilities offer a quiet, understated luxury, and the staff provide thoughtful, seamless hospitality. My parents-in-law were deeply moved by this first-time experience, and it reaffirmed that choosing this place was the right decision. Although it wasn’t for an anniversary or any special occasion, it became a wonderful day that reminded us how precious time like this can be. Thank you very much.

The Facility, meals, and staff service were all excellent. However, the only issue was the shuttle bus. We chose the full-course dinner starting at 7:30 PM. We took the bus from the Annex building and arrived at the restaurant on time, but we were kept waiting—perhaps because the previous seating ran over—and the course progressed very slowly. When we tried to take the bus back to the Annex building afterward, shuttle service had already ended. A wagon was arranged for us so we could return, but I felt bad and apologized repeatedly as I got out of the car. I wonder if it was our responsibility to confirm the time of the last bus and inform the restaurant in advance, but I do hope there can be more consideration for guests staying in the Annex building (for example, not accepting a 7:30 PM Reservation from the start). The morning cheese was especially delicious.

We stayed as two adults. We were able to enjoy a variety of alcoholic drinks in the lounge, and it felt like a quiet, sophisticated space. You can have a truly wonderful time here. The Room was very clean and comfortable. The meals were also delicious, and we could dine at a relaxed pace; there was a great variety of ingredients that felt nourishing for the body, which we really appreciated. If we have the chance to visit Tateshina again, this is a Hotel we would definitely like to stay at.

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

True to its name as an Accommodation with Onsen, the hot springs left our skin silky smooth and helped us feel refreshed. The hospitality was also attentive, and thank you for making our stay so comfortable.

It is not a luxury Hotel, but the Room interior and carpets were clean, there was hardly any noise, and we were able to relax as a couple. Asama Onsen may be small, but we enjoyed it at a comfortable water temperature and could take our time. The staff were also kind and left us with a very positive impression.

This was my second stay since 2018. As always, every dish at dinner was delicious, and I was very satisfied. The hospitality was also wonderful, and I truly appreciated the advice for visiting Matsumoto Castle the next day. Thanks to your guidance, we were able to sightsee smoothly without feeling the heat too much. If I have the opportunity again, I would love to stay with you in a different season. Thank you very much!

The Room was spacious, allowing us to relax and enjoy time with our grandchild. During the buffet, the staff interacted with us cheerfully and seemed to be enjoying themselves as they waved. The service from the lobby staff, café staff, and dining staff was exceptionally pleasant. We would love to stay again if we have the chance.

All meals are handmade from the seasonings up, and the koji-based dishes were tender and carefully prepared with quality ingredients. The rich, flavorful game meat was delicious. Our dog also finished all of the venison dish, asked for seconds, and looked very happy.

After sightseeing in Kamikochi, we drove and enjoyed a relaxing Onsen as a couple. The open-air bath in the special Room was located in a spacious garden, allowing us to spend time at ease. The Room was also large with beautiful decor, providing a comfortable stay. We would love to visit again.

It was a traditional Ryokan with lots of stairs. There was a kotatsu, and the building had plenty of retro items, which made it fun. The bath was tiled, and the Onsen water was a bit on the hot side. By chance no one else was there, so I could use it privately, which was great. The food was delicious. I was surprised by the apple tempura, but it had a nice texture and a pleasant tartness.

It was a wonderful trip that let us enjoy an extraordinary escape. The Ryokan was charming and full of character. Both dinner and breakfast were delicious, and we were completely satisfied. We are truly grateful to the proprietress and everyone for their hospitality. Thank you very much. The soba with freshly grated wasabi was the best!

We stayed here as a couple on a trip to Matsumoto. We made a Reservation at this Hotel because we were looking for a guest Room near Matsumoto Castle with an open-air bath and private dining. It was close to the castle, and we arrived without getting lost. Both the building and the Room were very well cleaned and felt spotless. The view from the Room was also great. We enjoyed our meal in a private room, and everything was delicious. We chose the dining Plan for guests aged 50 and over, and the portion size was just right. Since there aren’t many shops nearby, we bought drinks from the vending machine inside, but there was only one machine, so the selection was limited. Overall: 5 stars. I usually buy towels with the Hotel name when I stay somewhere, but I forgot this time—so when we visit Matsumoto again, we’ll be happy to stay here again.

It was a Japanese-style Room. It was larger than expected, which made us happy. We had a lot of luggage for the kids, so the spacious Room was very helpful. Everyone was very kind, and the service was polite and excellent. Breakfast was delicious as well. The staff spoke kindly to the kids there too, and they were delighted. Thank you very much.