โรงแรมออนเซ็นโซทาโร · โรงแรมออนเซ็นคิโสะโอโนทาเกะ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I gave this as a Mother’s Day and Father’s Day gift for my parents. They were very pleased, saying they were satisfied with everything—the meals, service, Onsen, and Room—and that it was a wonderful Accommodation. The bus stop to the ropeway for Senjojiki Cirque is right in front of the Accommodation, and on our way home they noticed my father had forgotten his phone charger and staff kindly returned it to him. Thank you very much for your thoughtful hospitality. Thanks to you, my parents had a great trip, and I’m truly grateful.

We stayed with an infant and a young child, and had a very comfortable stay. The Room was spacious and comfortable, and every staff member was extremely kind and hospitable, so we felt at ease throughout our stay. The meals were well prepared and thoughtfully presented. Since we have children, we are careful about ingredients and additives, but we were able to enjoy everything with peace of mind right through to the final dessert. It was also convenient that the bus stop for the Komagatake Ropeway Station is right in front of the Accommodation. For families with small children, this Accommodation has it all—the spacious Room, the warm support from the staff, reassuring meals, and a convenient location—making it very easy to stay here. We would definitely like to return.

From the warm welcome to the courteous service and attitude of all staff, this Accommodation was excellent. The building was also well cleaned and very comfortable to stay in. Unfortunately, we were not blessed with good weather and could not see a sky full of stars, so I would like to visit again someday. I rated the bath 4 stars because the outdoor mixed-gender bath was too lukewarm, so I deducted one point.

I chose this Accommodation for its location with panoramic views of Mt. Ontake, and it turned out to be an outstanding experience that far exceeded my expectations. Soaking in the bath while gazing at Mt. Ontake was simply breathtaking. Bathing while feeling the fresh outdoor air was incredibly refreshing. Watching carefully selected ingredients transformed into exquisite dishes right before my eyes felt like a show. Not only the taste, but also the aromas and sounds were a delight—I truly enjoyed “the best moment.” The hospitality was warm, and I can wholeheartedly recommend this Accommodation as a treat for yourself or a trip with someone special. I would love to visit again in a different season.

First, I was truly impressed by the hospitality. Upon arrival, they greeted me by name, which made me feel very welcome. The Japanese-style room was spacious and spotless. There was even a homemade dessert in the refrigerator. The bath water quality was amazing—silky and smooth—and it left my skin feeling incredibly soft. My dry skin actually improved during my stay. Both dinner and breakfast were lavish, and I enjoyed a full feast. It honestly felt like the best hospitality imaginable. I definitely want to come again!

We stay here every year, and the food is simply delicious. If you stay for two nights, the dinner buffet menu changes slightly. It’s fun to see that something from yesterday is gone, or that something new has been added. It’s also convenient that Suganodai Bus Center, Komagane Farms, and “Boke” apple pie are all within walking distance.

I visited Narai-juku for sightseeing and stayed at Koma-no-Yu. It is a secluded hot spring, and the surroundings are quiet. The forest bathing was soothing. Koma-no-Yu puts great care into the cuisine and offers many dishes, and everything I tried was delicious. The refined seasoning made for a highly satisfying meal.

I stayed here on a motorcycle tour! The staff were kind, and I was able to relax. Both breakfast and dinner were delicious. I don’t usually eat that much, but I ended up having seconds several times. The Room has no windows. When you turn off the lights, it becomes completely dark. Since I’m sensitive to light and noise, I slept very well. (I felt there weren’t many toilets.)

Booked a great-value room at the last minute. There is an Onsen, free tea in the lobby, and all the staff were very helpful. They also introduced us to the stone-paved streets of Ochiai, which made our trip very fulfilling. Thank you.

While visiting Kamikochi, we decided to extend our trip to the Kisoji area and made a last-minute Reservation. It was a small Accommodation, but it had a lovely atmosphere, and we enjoyed the bath several times. The sukiyaki beef at dinner was delicious. We also enjoyed the Kisoji area, and it turned into a wonderful trip.

This time, as it was for skiing, I intentionally chose a very simple Room, so I apologize for not being able to give a high rating. I deeply appreciate the excellent service and meals provided at a very high level. Next time, I will take my time to enjoy my stay. Thank you very much.