ฮอชิโนะ ออนเซ็น × ที่พักชมดาวสวยงามโรงแรม·เรียวกังที่มีคะแนนความพึงพอใจสูง

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

Last year’s stay left such a lasting impression that I made a Reservation six months in advance this year for a Multiple Night Stay (two nights). Time passes quietly here. Greenery outside the window, birdsong, and thoughtful, understated hospitality. Not flashy—just being here makes you feel your mind and body unwind. This is the kind of time that makes you think, “I want to come back.” Once again this year, I was moved by the same unchanging comfort.

I stayed here on the recommendation of an acquaintance who has visited Karuizawa many times. It was just a few minutes’ walk to Kyu-Karuizawa Ginza, so it was very convenient for exploring the area. The Room and the large public bath were both spacious, clean, and comfortable, and I really enjoyed both meals—they were delicious. I requested the Shuttle Service, and the vehicle was clean and the ride was excellent. The staff were also very pleasant and welcoming. If I had to mention one thing, it would have been even more comfortable if the TV supported network features. I will definitely stay here again when I visit Karuizawa.

Close to the station, with an outlet mall just nearby, so the location is very convenient. Also, since we have children, we signed up for Picchio’s animal tour and insect tour within the Hotel and joined in. The guide explained everything carefully, and we enjoyed it a lot, so I highly recommend it. The Hotel grounds are vast, and shuttle buses run until late between Karuizawa Prince West, Animal, Hot Spring, and the outlet mall, which was very convenient. We woke up early and took a walk around the Hotel grounds. The fresh air was wonderful, and the sun filtering through the trees was truly soothing. The Onsen was great as well, and above all, all of the staff were very kind and pleasant—it really felt like they are well trained. I will definitely stay at this Hotel again.

This was our second stay, the first in two years. Just like last time, the place was thoroughly cleaned and we had a very comfortable stay. We also enjoyed the Tsuruya apple juice (I believe it was a repeat-guest perk). What we love most about this Accommodation is the great location and how comfortable it is not only for people but also for dogs. The fenced yard covered with wood chips can be used as a private dog run, so we could skip walks when needed—easy for us, and our dog looked like they were having a great time too. The only inconvenience is that there are no amenities such as a skincare/lotion set, but we knew this in advance from the Accommodation information and brought our own, so it wasn’t an issue at all. Please keep this in mind if you plan to stay here. There were two hair dryers provided, which was great since our two teenage children could use them at the same time. The foot bath was also wonderful. Soaking our feet after waking up while drinking the provided drip coffee felt like forest bathing and was truly relaxing. Contactless check-in and check-out were easy and very convenient. Because everything is contactless, we didn’t meet any staff in person, but everything was well prepared for a comfortable stay—thank you very much.

You can walk to both Karuizawa Station and Kumoba Pond. It’s a slightly retro Hotel, with no elevator, and the shower and hair dryer are standard. That said, it has a nostalgic charm that I really liked. Meals were served at seats overlooking the garden greenery, and it was comfortable even when dining alone. Of course, the food was delicious. The staff were also very pleasant.

This is a very comfortable and pleasant Hotel. The Hotel is located right in the center of Old Karuizawa, within an easy and enjoyable walking distance for an early-morning breakfast. All the staff were welcoming and friendly, always with a smile. We were upgraded as there was availability, and they even let us check the Room before check-in. There are chairs along the corridor leading to the lobby, making it a nice spot to sit and relax. Thanks to everyone on the staff, we were able to enjoy a truly relaxing stay. Thank you very much.

I was a bit worried after reading the Reviews, but it turned out to be a great value Hotel. The building is old, but it was well cleaned, and the view from the window was nice. In the lounge, you can enjoy coffee and house wine, and dinner was a set course meal. It’s simple French cuisine, but I felt it was very reasonably priced to have meals included at this rate (it may have been an especially good Plan by chance). Since I stayed for work, this Hotel offered excellent satisfaction for the price. Of course, I wouldn’t really recommend it to those looking for a luxury Hotel, but I highly recommend it for groups of friends or families who want a good-value stay. I’d love to stay again.

I felt so relaxed that I wished I could have stayed longer. It was a shame I could only stay for one night. The amenities were fully equipped and very comfortable. I would love to stay again if I have the chance.

With just the right level of attentiveness and quick responses to our needs, we had a very comfortable stay. While many pet-friendly Facility use resin floor tiles, this one features solid oak flooring, creating a wonderfully relaxing space—and together with the feeling of staying in a natural forest, it was simply perfect. The dinner prepared by the owner was delicious, and they even let us take any leftovers to go, which made us very happy. We would love to stay here again!

We stayed here during summer vacation with three families. The building, Facilities, and amenities were all extremely clean, making our stay very comfortable. The interior was stylish and lovely as well. We rented an optional BBQ set, but unfortunately it rained that day. We contacted them just in case, and even though it was a last-minute request, they set up a tarp for us the same day. We truly appreciated it, enjoyed a wonderful BBQ, and it became the best summer vacation memory. We will definitely be back. It seems Polar Resort has several vacation rentals in Karuizawa, so we’d like to try their other Accommodations too. Highly recommended.

This was my first time staying with SANU! Karuizawa 1st is a quiet place surrounded by nature, and from the moment I arrived, the crisp, clear air immediately put me at ease. The Room is spacious and relaxing, with plenty of natural light through the large windows and beautiful views outside. Time felt like it slowed down, and I was able to forget the busyness of everyday life and truly recharge. I relaxed so much that I didn’t even make time for a campfire, so I’d love to come back again... haha

We stayed with our family and one Toy Poodle. We arrived around 4:00 p.m. and wondered if we might have too much time before dinner, but with the sauna and the ability to let our dog run freely around the entire garden like a dog run, we enjoyed a special experience we could never have in Tokyo. The Facility was spotless, warm with underfloor heating, and the meals provided were delicious. Both the amenities and supplies were very well stocked, and in particular, everything we would hope to have when traveling with a dog was available, making it perfect for trips with dogs. We would love to stay again.

Thank you very much for your hospitality! I usually stay at a hotel when visiting Karuizawa, so this was my first experience staying in a vacation rental. However, it was not inconvenient at all and very enjoyable. The kitchen utensils were plentiful, and we had fun cooking vegetables and meat purchased from Hotsuchi Ichiba. The amenities were great overall; the bath towels and face towels were fluffy and comfortable to use. However, it was slightly disappointing that some towel fibers stuck to my face and body after use. Still, I would love to stay here again. Thank you very much!

This was our first stay, and we visited with our dog for one night as a group of four. The building is new and very clean, with a well-equipped full kitchen and a spacious layout including the living area, making for a wonderful stay. The non-slip flooring with underfloor heating gave us great peace of mind when traveling with our dog, and we felt the Facility was thoughtfully designed from a dog owner’s perspective. From the parking area through the entrance to the front door, there is an approximately 330 m² lawn dog run in the garden—an incredibly open and freeing space for dogs. Our dog happily ran around while getting some much-needed exercise. It’s also at a convenient distance from central Karuizawa, and Tsuruya Supermarket is less than 10 minutes away by car, which was very handy. One request: behind the outdoor AC unit on the right side of the entrance is a deck space that connects directly to the bathroom (as shown in the photo), but there is a small gap underneath the deck. Our small dog managed to slip through and nearly got out, so we would appreciate it if this could be modified so pets cannot get through. Because it’s located at a higher elevation as well, it was an excellent place to escape Tokyo’s extreme summer heat—we would love to stay again!

This dog-friendly accommodation made our trip very comfortable. The garden was spacious, and the dogs seemed to enjoy it! The flooring was non-slip, which gave us peace of mind. Everything we needed, including tableware, was provided, making two nights feel too short. However, there were no treats prepared for the dogs. Next time, we’d love to stay for about a week. We look forward to visiting again!

We visited with our 4-year-old and 0-year-old children. The baby stayed in a living room baby playpen (brought from home), while the 4-year-old had a blast in the pool all day. From the terrace chairs, we could see both children, making it a relaxing and well-thought-out design! The standard amenities were plentiful and comfortable, but there were also many child-friendly items, which was very helpful. Unfortunately, it rained on the day of our visit. However, unexpectedly, one-third of the pool had an adjustable roof that allowed us to enjoy it even in the rain! (→ This feature is so convenient that you should promote it more on your website!) If I may suggest one improvement: having foldable tarps or parasols available for rent (even for a fee) would allow for more covered areas over the pool and make visits less weather-dependent. Overall, this accommodation is highly recommended for families with children!