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The cherry blossoms in the hotel garden beautifully complement Mount Fuji, and the view from the window is truly stunning. The onsen public bath and guest rooms are consistently well-maintained, providing a comfortable stay. I always enjoy local Yamanashi wine from the server a

This was probably my third stay, the first in 7 or 8 years. It’s a wonderfully comfortable space with a rare tropical vibe for a Ryokan in Lake Kawaguchi, and a great blend of Japanese and Western Hotel-style design. The open-air Onsen bath feels almost like an infinity pool, wit

The room was thoroughly cleaned, and we had a very pleasant stay. The temperature of the private open-air bath in the guest room was just right, allowing us to relax greatly. For dinner, we opted for a buffet since we had children with us, and they were delighted and fully satisf

Lastly, I forgot something but they promptly handled it and sent it to my home, which was incredibly helpful—my apologies for the trouble caused. This is an accommodation I would love to stay at again. Congratulations to the proprietress on her Kiju celebration! Wishing you co

French toast freshly grilled on an iron plate, paired with aromatic coffee for complete satisfaction. The staff's attentive table service is impeccable. Next time, I’ll try dinner too! Both ingredients and techniques are of very high quality—looking forward to it! I had a quiet a

It also happened to be my dog’s birthday, and they gifted us a small cake for dogs along with an anniversary photo—thank you very much. Thank you to all the staff for their kind and attentive service. They were also very friendly with our dogs. This is a Facility I would like to

The portions are small but high quality—both my heart and stomach were completely satisfied. The Japanese taiko drum show was incredibly powerful as well. We also enjoyed the large public bath “Akafuji,” which felt almost private when we went. The complimentary cocktails a

The view of Mount Fuji from the open-air bath in the Room was exceptional. From the reception to the restaurant and parking staff, the service was excellent, and I felt the high level of the staff, making my stay enjoyable. I am grateful for the wonderful trip and would love to v

As expected, I was able to see Mount Fuji up close from my room and was moved by the magnificent view of the mountain. The front desk staff at check-in provided pleasant service, and I was very satisfied as they upgraded my room due to availability. The meals at the hotel res

The result was a very satisfying accommodation experience. At check-in, we were warmly welcomed by many staff members. The entire hotel was clean and comfortable. The meals were beautifully presented with fine details, and both the taste and portions were highly satisfying.

During dinner, the surprise of fireworks, a message, and a birthday song for dessert made my mother and the whole family very happy. (I had requested this over the phone in advance.) We also had a Polaroid photo taken and received a message card, which became a wonderful keepsake

Above all, even when simply heading to restrooms at the restaurant, every staff member’s warm attentiveness made me feel truly welcomed by an outstanding team. I’m so happy to have found my favorite Accommodation ever. Since we visited in midwinter, I definitely want to return ag

Dinner was delightful with playful touches like a dressing inspired by matcha tea. The fish dish was especially tender and flavorful! The wine pairing offered a wide variety of options for a luxurious experience. The staff were exceptionally attentive, making our stay very com

The Italian cuisine was exceptional—high quality with just the right portions. Each ingredient was excellent, the preparation was superb, and of course it looked beautiful as well. Regina properties generally have great food. My only personal note is that about half of the wines

On top of that, they spoke fluent English with international guests—wonderful! The food was delicious and very generous—we couldn’t finish it all! Access was excellent as well. Many Hotels only take same-day Reservations for private baths, and I couldn’t find many places where

We stayed as a family of four and had an amazing time enjoying the spacious private area (including our dog) within the property. Highlights included BBQs with the Brio1King Grill (both indoors and poolside), a sauna, an outdoor jacuzzi bath, and endless fun in the pool. The kids

The wine we received as a Diamond member benefit was incredibly delicious. Also, there was a Staub pot, so we were happy to cook delicious meals! It was a pity that the BBQ outside ended in just 15 minutes due to insects, but we'll try again next time! There is a TV in the room,